We stayed Umtali Country Inn actually slept over on 06/11/2020. What a beautiful place and the owner and staff is most friendly, this place can teach bigger establishments a thing or two, their rooms are spotless and guess what their power points are so up to date the combination even includes usb ports that is just wow! We had supper there, lamb chops chips and veg and all was so good, thank you Untali, the breakfast was amazing, but way too much food. If there is a next time it will be Umtali over and over
Went to Umtali Country Inn with another couple. They reserved 2 rooms for R700 per room. We arrive no one was in office. The manager finally came to front office not wearing a mask, didnt sanitize his hands. He was quite rude and arrogant to say the least. The room charge changed to R790 per room. We asked about room service, they weren't offering that anymore. His attitude was basically take it or leave it. Our friends had stayed there a few years ago and were impressed, not anymore. For the price you would have thought you'd receive more than one cup of coffee each. Very dissatisfied and disgusted. This place will not be receiving referrals from 4 unsatisfied customers.
Great service, hearty breakfast and a very comfortable bedroom with aircon. We really enjoyed swimming in the pool on arrival, and although the hotel is a little old and slightly run down in parts we recommend it as a perfectly good overnight stay.
The food was just terrible, they served us about three potatoe dishes in one plate. When you see their pictures on their website, you would have high expectations but it is a different story when you get there. Their breakfast and dinner is only open for about two hours. I was not pleased at all. the room next to my room was being renovated but no courtesy to let guests know, we were rudely woken up by the noise of drillers and pounding on the walls. Worst 5 days ever. I usually get far more value for money in other hotels for the same amount I paid at Umtali.
Had a forced oveenight in Alieal North , went onto trip advisor and phoned a few places . Umtali inn is very old style and budget one night was enough i would not be able to stay there more. We had a dig barking all night , and traffic noise from trucks is a problem. Bed and room was clean.