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NH Mexico City Valle Dorado

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NH Mexico City Valle Dorado
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369 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Miami, Florida
1 review
3 of 5 stars Reviewed 1 week ago

I always stay at NH at Valle Dorado when i travel for business. the last two times i went it has been very unpleasant because the bathrooms are not cleaned at all. the toilet bowl has a brown ring inside (grose!). Also, the shower tub had yellow mildew in the tiles. The other issue i had is that in addition... More 

Review collected in partnership with NH Hotels

Helpful?
Thank rhinamargaritaa
Daniel A, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest, I'm very sorry to know that. In NH México City Valle Dorado we're obsessed to offer a great experiences. I must to tell you that I had a meeting with my Housekeeping team and I assure you that we'll work to hard to improve. The average of our guests says that we have an excellent food, location and... More 

Cookeville, Tennessee
1 review
3 of 5 stars Reviewed 4 weeks ago

Rooms are ok. There needs to be a improvement on the check out process. It takes entirely too long to check out. This is a consistent complaint by many. My company has people staying there every week, and we wait every week from 30 to 40 minutes to check out.

Review collected in partnership with NH Hotels

Helpful?
Thank BILL R
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Bill, Thanks for your comments about NH Valle Dorado, Our main goal is to serve our guests in the most careful way to make them feel at home, very sorry that in his last stay in our hotel have not satisfactorily met your needs and I will talk with our Front Desk team to improve aspects that you kindly... More 

Singapore
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed August 23, 2016 via mobile

When I arrive they gave me 2 queen beds without asking me and when I asked to give me king as that i was booked for. They told me they don't have it. Rude stuff. They do not even apologize. If you are English speaker stay away from this hotel. Walls are thin. Queen beds small and I could not... More 

Helpful?
Thank kumar0509
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest, I'm very sorry to know that. In nH we're obsessed to offer a great experiences. I must to tell you that I had a meeting with my front desk team and I assure you that we'll work to hard to improve. The average of our guests say nH Valle Dorado has an excellent food, location and warm service,... More 

Leicester, United Kingdom
1 review
5 of 5 stars Reviewed August 23, 2016

I am a business traveller and this is my fourth stay. I usually stay for 5 nights and the hotel is excellent, with helpful staff who speak good English. The hotel is clean, the wifi is acceptable, not brilliant and it is situated inside a shopping and leisure mall. This gives me safe access to shops and restuarants. The hotel... More 

Review collected in partnership with NH Hotels

Helpful?
Thank 259kitb
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really appreciate for your comments about nH Valle Dorado. In nH we're proud to serve others and at this time my team will be happy to know about your feelings of nH Valle Dorado. We hope to be your hosts again, Let me know if you need anything to improve your next stay Cordially More 

Miami, Florida
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 21, 2016 via mobile

The hotel location is convenient only if you have any event, business or friends to visit in the area. Hotel is clean, rooms are just ok. Great place to stay for the price you pay. There is a shopping mall with nice stores and Starbucks at the same location. Place seems to be safe.

Helpful?
Thank JLAP0330
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest. We really appreciate for your comments, thanks for share your opinion about us and the opportunity for improvement. In nH we're proud to serve others. We would like to have the opportunity to be your hosts again. Cordially More 

Miami, Florida
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

Found an extremely cheap ticket to Mexico City for the Fourth of July weekend so a friend and I decided to go check out Mexico City. In looking for a reasonably priced yet clean hotel we found this hotel. Pictures are a bit deceiving because the room is actually quite small but the rooms are very clean. Since it was... More 

Helpful?
1 Thank Renee A
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: Thanks for your comments. I understand that travel times have been long, specially if you moved to the center of México City. Perhaps he was not properly advised about the location of our hotel , located in the industrial area Naucalpan - Tlalnepantla I am glad that you have found the hotel very clean and the location within... More 

Washington, Michigan
Level Contributor
138 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 13, 2016

I just got back from a business trip to Mexico City and stayed at this NH hotel. I normally would not, but because the group was there it was going to be easier for transportation. The hotel has a good location for business in the area and is in a mall so it is a little better than some for... More 

Helpful?
Thank Tim B
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Guest Thanks for letting us know your opinion, "in nh we are proud to serve others". I'll check with my maintenance equipment failures with hot water, normally the time it takes to leave the hot water is 15 to 30 seconds. Thanks for giving us the opportunity to improve, we hope to see you again in your next trip... More 

Germany
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2016

Nice hotel in shopping center with shopping possibilities, nice restaurants, sports bar & cinema. I come regular to this place and really enjoy this hotel. Breakfast is really great with a lot of varity. Definitely come again. It is around 30 min to the city center. Very conveniently possible with UBER.

Helpful?
Thank Speedje
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear guest: We really appreciate for your comments, thanks for share! In nH we're obsessed for providing memorable experiences. We hope to be your hosts in your next trip to Mexico City, It's gonna be a pleasure to serve you again Cordially More 

Rockville, Maryland, United States
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2016

I stayed to separate days during the same week that I was in Mexico city. My check in was fast and apart for a little issue that the reception staff had to reprogram my key card everything went just fine. Breakfast had improved since the last time that I stayed there; also that I don't have to get up early... More 

Helpful?
Thank Elliot M
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Elliot: Thanks a lot for share your opinion about us and our hotel nH Valle Dorado. In nH we're so proud to serve others. Our team and I we will working every day to get more experiences of all to our customers. we hope to be your hosts in the near future. Warm regards More 

Gothenburg, Sweden
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 9, 2016

This hotel is located outside city center close to main highway which is convenient for pure business travel but not fun for out of office life. It is located in a shopping mall which is convenient for basic day to day shopping and gives few options for food and drinks (good bar with outside terrace on basement). The hotel bar... More 

Helpful?
Thank Manuandco
Cesar M, Director General at NH Mexico City Valle Dorado, responded to this review

Dear Guest. Thank you very much for sharing! In nH we are obsessed by offering memorable experiences and the way to achieve it is to know what our guests needs. I take action of your observations and act immediately. We look forward to nH Valle Dorado Cordially More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The four-star NH Mexico City Valle Dorado hotel is located on the northern edge of Mexico City, ideally situated near major commercial centers, such as Mundo E, Plaza Satellite and Outlet Norte shopping malls, as well as major international companies, industrial parks, and cultural and archeological attractions. ... more   less 

Additional Information about NH Mexico City Valle Dorado

Address: Manuel A. Camacho 3130, Tlalnepantla 54020, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Tlalnepantla
Price Range: $57 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Mexico City Valle Dorado 3.5*
Number of rooms: 130
Reservation Options:
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