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Avenida Manuel Avila Camacho 3130, Tlalnepantla 54020 Mexico
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Traveler (42)
Room & Suite (30)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 15 hotels in Tlalnepantla
Location
4.2
Cleanliness
4.3
Service
4.2
Value
4.0
Travelers' Choice
The four-star NH Mexico City Valle Dorado hotel is located on the northern edge of Mexico City, ideally situated near major commercial centers, such as Mundo E, Plaza Satellite and Outlet Norte shopping malls, as well as major international companies, industrial parks, and cultural and archeological attractions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish
Hotel links
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617Reviews4Q+A26Room tips
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Francisco R wrote a review Jul 2022
Santiago, Chile2 contributions
Hotel is located at a small commercial center, loved the availability of whatever you may need really close by. 100% recommended for business trips. If you need an alternative to hotel restaurant for dinner, there are some really close by. My only complain is that there is no bacon for breakfast
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Review collected in partnership with NH Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Valle Dorado, Director General at NH Mexico City Valle Dorado
Responded Jul 13, 2022
Dear Mr, Rivas. We would like to thank you for your feedback about your last stay with us. We deeply regret what happened and the lack of proper treatment on our part, you deserve the best service, especially when choosing us as your home for the time you will be in the city. In your particular case we were not able to satisfy and surpass your stay's expectations this time. However, we do not want to lose you as our valued guest and we hope to be given a second chance to recover the trust into our establishment. Alberto Falfan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keren B wrote a review Mar 2022
1 contribution
We were attended by Roberto at the restaurant, he was very kind and his service was also very efficient, the meals were also great, totally recommended if you want to have a nice breakfast with family.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Valle Dorado, Director General at NH Mexico City Valle Dorado
Responded Mar 30, 2022
Dear Kerenb, I would like to thank you so much for the time you took to share an opinion about the experience you had in our hotel. I value immensely your comments as the only way to improve our services and to align with the guests needs, our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. I hope to have the opportunity to serve you in a future stay. Ready to serve you always. Juan Alberto Falfan Cornejo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D White - UK wrote a review Feb 2020
Cuautitlan Izcalli, Mexico4 contributions2 helpful votes
Great hotel to stay in Mexico: very modern and clean with all the facilities and strong WiFi. What is particularly nice is the team at NH Valle Dorado: Diana in Recepción was always helpful and welcoming, Roberto and Saul and all the team in the restaurant at dinner provided a delicious salmon with lemon sauce and a great wine with with so much "cariño". The restaurant itself is bright and with a nice view. Thoroughly recommended.
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Date of stay: February 2020
Value
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH V, Director General at NH Mexico City Valle Dorado
Responded Mar 3, 2020
Dear Miss. White, I would like to thank you so much for the time you took to share an opinion about the experience you had in our hotel. I value immensely your comments as the only way to improve our services and to align with the guests needs, our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. I hope to have the opportunity to serve you in a future stay. We are proud to serve you. José Adolfo Díaz de León General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CarlosCampos1966 wrote a review Jan 2020
Sao Bernardo Do Campo, SP255 contributions86 helpful votes
The hotel is very good. Location is convenient, rooms clean and the Breakfast is awesome. Good meeting rooms and the wifi service is realiable I definitely recommend this hotel for a business stay in Mexico
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Review collected in partnership with NH Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH V, Director General at NH Mexico City Valle Dorado
Responded Feb 13, 2020
Dear Mr. Campos. We appreciate your comments, we are proud that you have had a good stay.We hope you come back soon. Thanks for your preference¡¡ “We enjoy what we do and everything we do with a smile” Best Regards. José Adolfo Díaz de León Moreno General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Road422929 wrote a review Jan 2020
Oroville, California44 contributions27 helpful votes
The NH Valle Dorado is a nice modern decor hotel located in a small shopping mall. The mall has restaurants and stores with anything you might need. The staff are friendly and accommodating. I took advantage of the cardio machines in the fitness facility which was small but good. The breakfast buffet had a variety of tasty choices and eggs made to order. I will stay there again as the hotel location is good for my purposes. However, if you are looking to visit city central I would try a closer location. All in all, a good value for the cost.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH V, Director General at NH Mexico City Valle Dorado
Responded Feb 13, 2020
Dear Guest I would like to thank you so much for the time you took to share an opinion about the experience you had in our hotel. I value immensely your comments as the only way to improve our services and to align with the guests needs, our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. I hope to have the opportunity to serve you in a future stay so we can show you that your comments are important for us. Ready to serve you always. José Adolfo Díaz de León General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vir A wrote a review Dec 2019
3 contributions5 helpful votes
Nice We were just interrupted once. At making Love.. The service was great.. Very clean spaces. Very functional ways to get everywhere... People were very nice to us all the time.. Breakfast was really Good and unique at some details..
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ogutierrez2017, Director General at NH Mexico City Valle Dorado
Responded Dec 11, 2019
Dear Guest, Thank you in advance for sharing the opinion about your visit to our hotel. I'm glad to know that our facilities were to your liking. I assure you that I am already reviewing with the corresponding departments the situation with the organization of our staff. We would like to see you again and be your hosts. We are always to serve you! Cordially, Adolfo Diaz de Leon. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GregDavies75 wrote a review Nov 2019
Mexico City, Mexico70 contributions41 helpful votes
Arriving at 1am to find this hotel located in a shopping mall, I wasn’t in any humour for the security guards rudeness, for the need to park in the shopping centre car park and then climb 3 sets of [not working] escalators (to be told by the receptionist at check out that there is a lift that, even though I asked the security guard, no one could be bothered to point out). Horrid arrival experience with suitcases. The bed was very comfortable, the room was nice and the shower was average. Continental breakfast was included. A complete disappointment. Firstly I asked a waiter for coffee to be told that the restaurant was self-service, which was fine until I couldn’t find any coffee cups and then going back to the waiter, who told me that he would bring coffee to the table. I make toast etc and ordered an omelette from the chef, who said.... go sit down and the food will be taken to the table. Then he forgot. So, 20 minutes later, waiting for food, I wondered if it is self-service or not. The staff seem disorganized, the manager didn’t seem to be engaged and overall a nice variety of breakfast options was spoiled by terrible service. So, a nice hotel with a good product but unfortunately terrible service from all areas.
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Date of stay: November 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ogutierrez2017, Director General at NH Mexico City Valle Dorado
Responded Nov 6, 2019
Dear Mr. Davies Receive cordial greetings from the entire personnel of NH Valle Dorado. We would like to thank you for your feedback about your last stay with us. We deeply regret what happened and the lack of proper treatment on our part, you deserve the best service, especially when choosing us as your home for the time you will be in the city. The security guards of the square are external to the hotel, but I will be in contact with the administration of the square to give us the support of informing our guests about the hotel. I assure you that I am already reviewing with the corresponding departments the situation with the organization of our staff, to avoid delays and long waiting times at breakfast time In your particular case we were not able to satisfy and surpass your stay's expectations this time. However, we do not want to lose you as our valued guest and we hope to be given a second chance to recover the trust into our establishment. Jose Adolfo Diaz de Leon. General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Campbelj wrote a review Aug 2019
2 contributions2 helpful votes
I stayed here for a week and found the rooms to be comfortable, the staff are friendly and there is a superb choice of food at breakfast! The gym is also well equipped. There are plenty of places to eat and shop nearby.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ogutierrez2017, Director General at NH Mexico City Valle Dorado
Responded Aug 26, 2019
Dear Guest We are happy to read that your stay at the Hotel has been satisfactory, and we thank you for sharing your score. For us it will always be a pleasure to welcome you in this your home and be generators of memorable experiences. We are always to serve you! Cordially, Jose Adolfo Diaz de Leon General Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ssmith wrote a review Aug 2019
Newport News, Virginia117 contributions63 helpful votes
Really nice hotel with everything a traveler needs right there. Drinks and snacks are provided mornings and evenings, with coffee always available. The room was nice and the staff was friendly. The hotel is connected to a small shopping mall as well. Very convenient. I would definitely stay again.
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Date of stay: August 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ogutierrez2017, Director General at NH Mexico City Valle Dorado
Responded Aug 22, 2019
Dear Staci S. We are happy to read that your stay at the Hotel has been satisfactory, and we thank you for sharing your score. For us it will always be a pleasure to welcome you in this your home and be generators of memorable experiences. We are always to serve you! Cordially, Jose Adolfo Diaz de Leon General Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claudio Canestro wrote a review Jul 2019
Dallas, Texas19 contributions25 helpful votes
The hotel itself is a good hotel is good as far hotel and facilities but there are some common sense services that need improvement. If you don't have an open credit for the minibar they charge you everyday (not an issue) but they lock everything on site inside the minibar until you pay, including coffee bags, wine, chip, everything. All stuffed inside and locked. After paid the room in full I think just a few extra pesos doesn't worth the pettines of the action. Also I left a laptop in custody at the desk and when I went to retrieve it nobody knew where it was and took over 20 minutes to find out since the previous shift didn't communicate the the fact of the existence of the device nor the location. Small things but should not happen especially when one have been a loyal customer for years, several times a year.
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Review collected in partnership with NH Hotels
Date of stay: July 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from ogutierrez2017, Director General at NH Mexico City Valle Dorado
Responded Jul 11, 2019
Dear guest, Thank you in advance for sharing the opinion about your visit to our hotel. I'm glad to know that our facilities were to your liking. I assure you that I am already reviewing with the corresponding departments the situation with the organization of our staff, to avoid delays and long waiting times, in addition to the situation of the minibar. We hope you will give us the opportunity to be your hosts again in a future stay, so that we can compensate for this bad impression. Cordially, Olivia Gutierrez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$52 - $78 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastEstado de MexicoTlalnepantla
NUMBER OF ROOMS
130
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NH MEXICO CITY VALLE DORADO $44 ($̶1̶7̶9̶) - Updated 2022 Prices & Hotel Reviews - Tlalnepantla

Frequently Asked Questions about NH Mexico City Valle Dorado
Which popular attractions are close to NH Mexico City Valle Dorado?
Nearby attractions include Plaza Tlalne Fashion Mall (0.7 miles), Cinépolis Multiplaza Arboledas (0.2 miles), and Gokartmanía Plaza Tlalne (0.7 miles).
What are some of the property amenities at NH Mexico City Valle Dorado?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at NH Mexico City Valle Dorado?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at NH Mexico City Valle Dorado?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to NH Mexico City Valle Dorado?
Conveniently located restaurants include El Bife del Padrino Tlalnepantla, La Casa de Tono, and Fisher's Arboledas.
Are there opportunities to exercise at NH Mexico City Valle Dorado?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at NH Mexico City Valle Dorado?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Mexico City Valle Dorado offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Mexico City Valle Dorado?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to NH Mexico City Valle Dorado?
Many travelers enjoy visiting Zona Arqueológica Tenayuca (2.9 miles) and Casa de Cortés (4.9 miles).
Is NH Mexico City Valle Dorado accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.