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Crowne Plaza Mexico City North-Tlalnepantla

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102 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Plano, Texas
Reviewed March 31, 2016

I've been staying at this hotel for almost 4 months off and on. The hotel has been remodeling and they keep the noise down. I moved from a regular room to a jr suite. The regular is OK but I was having problems with the internet. Now the jr suite was just a little more for me and I had...

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Thank Doug361
Houston, Texas
Reviewed March 15, 2016

Recently renovated, beautiful hotel, rooms spacious and soundproof! Full restaurant, bar and excellent concierge (Luis) make this hotel the place to stay when in the area. Traffic can be tough at certain hours of the day.

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Thank TimeBandit2014
Kottayam, India
Reviewed December 6, 2015

I stayed here for 2 months during my trip to Mexico City. It's a great hotel. Service was great. I just loved their breakfast buffet. They have a gym, tennis court etc. Wi-Fi is available. The rooms were super clean and cozy. Room service was great. As you all might know, learning few Spanish terminologies and words would come in...

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Thank asishyohan
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us and for the time that you took to give us your nice comments. We are glad you liked the overall service. It is a pleasure to serve you and we hope you back with us soon. Best regards, Pablo P. Front office manager.

Reviewed November 30, 2015

If you are on a business trip nearby this hotel, I sincerely recommend it. It is clean, fancy and equipped with all necessarily . The staff is very friendly and helpful. Only thing that should be improved is WiFi connection.

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Thank Natalija S
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us and for the time that you took to give us your nice comments. We are glad you liked the overall service, It is a pleasure to serve you and we hope you back with us soon. Best regards Pablo P. Front office manager

Miami
Reviewed November 19, 2015 via mobile

If you need to be in this area for business reason is a good place to overnight and get in the run early morning. Location is OK to reach the highway to Queretaro and avoid all the trafic of Mexico city. Stay in the hotel have a decent bar and so so restaurant, walking around at evening if aren't a...

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Thank Andre O
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us, thank you for the time that you took to give us your comments.It is a plesure to serve you and hope you back with us soon. Best regards Pablo P. Front office manager.

Reviewed October 14, 2015 via mobile

Stayed a few days in October and I was satisfied. Staff is really helpful and can provide transportation if needed. There is a mall a few minutes down the street that could be worth a visit of you have some spear time.

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Thank Simon J
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! First let me thank you for your recent visit with us, thank you for the time that you took to give us your nice comments. We are glad that you liked the overall service. It is a pleasure to serve you and hope you back with us soon. Best regards Pablo P. Front Office Manager

Greenville, SC
Reviewed July 1, 2015

This hotel is waaay below Crowne Plaza standards. Room is huge but old, very old! Beds too hard. There's a lot of noise and music coming from the lobby area, and if your room is facing the street expect excessive traffic noise from outside. Restaurant food was bland, breakfast buffet did not have a lot to offer. Only things I...

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Thank slabystr
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Receive a friendly greeting! Thank you for staying with us and for the time that you took to give us your comments and that will be taken much into consideration. I ask an apology for the inconvenience by the service, we are in remodeling to provide more modern facilities, I assure you a pleasant surprise. We hope you back with...

Puerto Rico
Reviewed January 30, 2015

I stayed at this hotel for business purposes. The Hotel is under renovation and even though its website reports the activity, you would think that is a small thing as only a small note is available on the web page. I was furious as I walked into the Lobby and was received by a dust cloud and workers soldering steel...

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Thank PuertoRicoSmiley
Miguel Angel M, Front Office Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review
Google Translation

Reciba un cordial saludo! Muchas gracias por sus comentarios y por el tiempo tomado a estos mismos y serán tomados...

Hendersonville, North Carolina
Reviewed December 12, 2014

Nice facility, good sized rooms, very comfortable. I ordered room service both nights, and the food was good, excellent service. While there isn't much around the hotel, you are directly across from the Abbey Road Cafe, a really nice little square that pays homage to The Beatles. There is a statue of the Fab Four, and one Friday night a...

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Thank John328
Milan, Italy
Reviewed December 2, 2014

The hotel itself is average and staff is very good. problems are slighltly independent from the hotel : - the area is one of the worst of Mexico City - the hotel is old and you cant get in fresh air as windows are sealed. - I had a cleaning lady in my room at 7am , because I did...

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Thank Franz B
IHGCare, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear Franz B, Your taking the time to write us a review regarding your recent stay is much appreciated. I am delighted to see that you have regarded most of our staff for their service. On the contrary, please accept my sincerest apologies if you were not able to fully enjoy your stay with us due to the food served,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Mexico City North-Tlalnepantla is strategically located near the industrial and business area North of Mexico City. Wireless internet access is available throughout the hotel. Our Club Floor offers a private lounge where you can enjoy a wonderful continental breakfast and great evening snacks. Additional hotel features include: illuminated tennis court, spa & gym, international cuisine at La Montea speciality restaurant and a spectacular lobby bar featuring live piano music. We offer the most complete meeting, banquet and exhibition facilities for up to 1,200 guests. ... more   less 

Additional Information about Crowne Plaza Mexico City North-Tlalnepantla

Address: Calle Roberto Fulton 2-A | Ave San Lorenzo, Tlalnepantla 54030, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Tlalnepantla
Price Range: $72 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Mexico City North-Tlalnepantla 3.5*
Number of rooms: 126
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Also Known As:
Crowne Plaza Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Mexico City North-Tlalnepantla staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have long stays so I rent a JR suite. I think great for the price, nicer and newer bathrooms, robes and turn down service every day.”
Doug361, 4 weeks ago | Read review
“Good business hotel”
H7369REericm, Feb 21, 2017 | Read review
“Eating out is a much better option, shopping mall close by, with several reasonable restaurants. Seems reasonably OK for walking out.”
paulwad, Jul 7, 2016 | Read review
“Regular rooms have poor wifi, jr suits are just a little more and have good wifi, some come with hot tubs in the room.”
Doug361, Mar 31, 2016 | Read review
“Face away from the street is possible. Higher floors also - they have live music on some night and you might not want it right outside your door.”
tonyr652, Nov 15, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question