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Crowne Plaza Mexico City North-Tlalnepantla

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Crowne Plaza Mexico City North-Tlalnepantla
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101 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Plano, Texas
Reviewed 3 weeks ago

So since my last review Crowne Plaza has up graded their WiFi. Now if you are an IHG member you use you member number to login instead of a card from the front desk. The WiFi it self has been upgrade, more reliability and faster speeds. I can stream movies now with no buffering. Well done Crowne Plaza!

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Helpful?
Thank Doug361
Home Usa
Reviewed March 2, 2017

A bizarre place, with a used-to-be grand open lobby, loud and ineffective room temperature control, gorgeous sweeping mural behind the reception desk, unfathomable lighting controls in the guest rooms, embarrassingly-bad seventh-floor, "executive" lounge, and strange room layout.

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Helpful?
Thank CaseyfromBoston
IHGService, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this review

Dear CaseyfromBoston, I would like to thank you for choosing to stay with us and going out of your way to leave you thoughts. I'm happy with your appreciation of our murals at our reception area. On the other hand, I'm sorry to know that our hotel aesthetics and executive lounge are not up to par with your standards. It...

Montreal, Canada
Reviewed February 21, 2017

I stayed at this hotel the week of February 13th 2017 as I was visiting a client in the area. The hotel has a grand lobby with a central area that is open all the way up to the glass roof. This allows a tremendous amount of light in the lobby and lobby bar throughout the day. The staff is...

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Helpful?
Thank Eric M
Apeldoorn, The Netherlands
Reviewed January 20, 2017

For business, I was for 4 days in Mexico City, North-Tlalnepantla, and stays for 3 nights at Crowne Plaza. Ik was surprise by the hotel. The room was large and clean. Beds are really good, nice equipment for bath room. The breakfast buffet is extensive, and tasty. I really appreciate the help of the bell boy, he is really a...

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Helpful?
Thank Johan P
Aberdeen - Scotland
Reviewed November 20, 2016 via mobile

Do not let the CP brand fool you!! Don't bother paying for Club access, you won't get it and you'll end up paying for your breakfast & drinks anyway! Management could benefit from some training on how to deal with people, I thought that in the service industry that maybe should be a prerequisite.....how wrong could I be? Do yourself...

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Thank BexABZ
Philadelphia, Pennsylvania
Reviewed September 5, 2016

If you need to be in this part of Mexico City the Crown Plaza is acceptable. Nothing special. Decent views from the upper floors (though nothing super interesting to see). Rooms are large, clean, and comfortable. Trip back to the airport outside rush hour is fairly quick.

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Thank Vijante-gigante
Miami, Florida
Reviewed August 26, 2016

I stayed three nights for business. The entrance is on a busy street with hardly enough space to pull in with your car. It's more like a sidewalk corner with a ramp built in which was not too wide, as I realized pulling out one day and banging down hard from the sidewalk to merge into the busy street. That...

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Helpful?
Thank Maria G
Cala'n Bosch
Reviewed July 7, 2016

As with most modern hotels, it lacks areas where people who are alone can interact with other lone travellers. The Lobby Lounge is comfortable but unwelcoming and some of the staff only smile when they have wind. The lobby area regularly has cold draughts blowing around. The rooms are spacious and quite pleasant, but cold. Breakfast selection is more than...

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Thank paulwad
Manila, Philippines
Reviewed June 14, 2016

my wife and I moved to this hotel from the Hilton to join her group that was in Mexico for a conference. First off, the location is pretty much in the middle of no where, it is quite quiet, if not or the nearby mall, I would say this place is quite isolated. Nevertheless it wouldn't be so bad if...

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Thank jinx d
Plano, Texas
Reviewed March 31, 2016

I've been staying at this hotel for almost 4 months off and on. The hotel has been remodeling and they keep the noise down. I moved from a regular room to a jr suite. The regular is OK but I was having problems with the internet. Now the jr suite was just a little more for me and I had...

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Helpful?
Thank Doug361
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Mexico City North-Tlalnepantla is strategically located near the industrial and business area North of Mexico City. Wireless internet access is available throughout the hotel. Our Club Floor offers a private lounge where you can enjoy a wonderful continental breakfast and great evening snacks. Additional hotel features include: illuminated tennis court, spa & gym, international cuisine at La Montea speciality restaurant and a spectacular lobby bar featuring live piano music. We offer the most complete meeting, banquet and exhibition facilities for up to 1,200 guests. ... more   less 

Additional Information about Crowne Plaza Mexico City North-Tlalnepantla

Address: Calle Roberto Fulton 2-A | Ave San Lorenzo, Tlalnepantla 54030, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Tlalnepantla
Price Range: $69 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Mexico City North-Tlalnepantla 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Crowne Plaza Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Mexico City North-Tlalnepantla staff and other travelers.
2 questions
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Questions? Get answers from Crowne Plaza Mexico City North-Tlalnepantla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have long stays so I rent a JR suite. I think great for the price, nicer and newer bathrooms, robes and turn down service every day.”
Doug361, 3 weeks ago | Read review
“Good business hotel”
H7369REericm, Feb 21, 2017 | Read review
“Eating out is a much better option, shopping mall close by, with several reasonable restaurants. Seems reasonably OK for walking out.”
paulwad, Jul 7, 2016 | Read review
“Regular rooms have poor wifi, jr suits are just a little more and have good wifi, some come with hot tubs in the room.”
Doug361, Mar 31, 2016 | Read review
“Face away from the street is possible. Higher floors also - they have live music on some night and you might not want it right outside your door.”
tonyr652, Nov 15, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question