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Mantra Bell City

About
Location
Cleanliness
Service
Value
Mantra Bell City is located in Preston, just 20 minutes from the Melbourne CBD and airport, and within ten minutes of the Austin Hospital. It is close to both train and tram lines making it highly accessible to many of Melbourne's main attractions. Mantra Bell City offers guests stylish, well-appointed, fully furnished One and Two Bedroom Studios and Executive Suites with a kitchenette or full kitchen, business desk, wireless internet access, air-conditioning, in-room safe and LCD TV. Cot and high chair hire is available in all rooms on request and the One Bedroom Manhattan is wheelchair accessible. The onsite facilities include an outdoor swimming pool, extensive gym with sauna, business centre, dry cleaning and laundry services as well as 24 hour room service, two restaurants and bars and a handy cafe with convenience store. Please note: Mantra Bell City charges a cash bond of $400. Government issued photo ID is required at the time of check in.
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Property amenities
Pool
Room Service
Restaurant
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Wheelchair access
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Microwave
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Location
Full view
Getting there
Avalon Airport2 mi
Essendon Airport6 mi
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Nearby restaurants
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Nearby attractions
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Reviews & more
1,702Reviews
238Photos
7Q+A
100Room tips
Traveler rating
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  • English
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Get your act together mantra. Replace your blinds carpet and chef and house keeping and all would be sweet. Your manager should be on to all of this. Very disappointing for the name of mantra. I wish we were warned
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Review collected in partnership with this hotel
A pleasant stay in a very roomy and comfortable room (except for the soaking wet carpet outside the bathroom. Comfy beds and very convenient. I ate in the Chill Bar and restaurant which was also very convenient and good value.
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Review collected in partnership with this hotel
Room dated and in poor conditionDoor to room difficult to open and all doors were banging loudly when closingDay bed really grubbyBroken cupboard doorsCarpet frayed and stainedExtractor fan disgusting covered in grease and dustShower curtain mouldy at bottomQueen bed was 2 single
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Review collected in partnership with this hotel
Response from Dinesh G, Manager at Mantra Bell City
Responded 3 days ago
Dear Safari17475868131, I am disappointed to hear your feedback and we apologize as we feel let down by our service. I would like to know if you stayed in Mantra or Breakfree wing and would appreciate if you can please contact me with your booking number and the name so I can investigate further. Your feedback is important for us to improve our standard and service. Please contact me at bellcity.res@mantragroup.com.au Regards Dinesh
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good location, however hotel looks tired and needs refurb. bathroom cabinet was falling apart. 2 coat hangers not enough. TV very small. room key didn't work properly. lifts were slow. exit gate in car park didn't work.
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Review collected in partnership with this hotel
Response from Dinesh G, Manager at Mantra Bell City
Responded 3 days ago
Dear Grant, Thank you for your feedback and we appreciate your comments so we can improve our service and standards. We hope to provide you with a better experience on your next visit. Regards Dinesh
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Located very close to tram and bus stops. Restaurant menu was good and reasonable priced. Room large and comfortable beds. Onsite car parking can be expensive. Staff were friendly and helpful. Checkin and checkout was quick and efficient.
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Review collected in partnership with this hotel
Response from Dinesh G, Manager at Mantra Bell City
Responded 3 days ago
Dear Daydream38643871757, Thank you for your feedback on your recent stay. We appreciate your kind words and look forward to welcome you back. Regards Dinesh
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Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & Beach
Photo provided by managementMantra Bell City
1 Bedroom Manhattan Apartment
Room needs a refresh, to repair things like this peeling drawer which didn't close right.
kitchenette
another view from the outside
Previous
Is the wifi complimentary?
Hi we had free wifi but that was because we stayed in the executive suite. If you join the Mantra club free wifi is a feature. Club membership is free. Cheers.
1 vote
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Is the wifi complimentary?
Yes wifi free
0 votes
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Hi, do you provide baby cots upon request?
Sorry I dont know the answer to that question Cheers Robbee
0 votes
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Bob, Had the same sort of service just the weekend gone, no assistance as was staying with my 12 yr old daughter and requested that on the qantas booking. this wasn't allowed for and and was charged the extra for another bed to the room. parking was charged and i didn't even park in the hotel parking as i parked in the street because i knew what i had seen in the reviews. Prior to check out had room service knocking on the door at 9:20am as my daughter was getting changed wanting to clean the room. check out is at 10. Mantra need to look at how this place runs as i have stayed at many Mantra before in other locations where you not treated like cattle just to get cash in the til. Shambles and a blight to Mantra franchise
That really does sound uncomfortable I agree with the above response. I wold certainly be contacting management and expressing my concerns
0 votes
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Is late check-in allowed at this hotel? I see the reception is 24 hours and wondered if this is an option.
Indeed, this is a 24 hour hotel and you would be able to check-in at any hour. I hope this assists you!
1 vote
Previous
12
"The rooms facing east are Best. You get very good Morning Sun and you may also watch Hot air Balons from the Window."
"Not sure the suite is worth it."
"I feel this should be asked at time of booking"
"Executive 2 bedroom suites are not large . The view from the balcony is fine but Balconies are dirty"
"Don't bring a car if at all possible."
Previous
PRICE RANGE
$84 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rydges bell city hotel and residencesbell city hotel residencesbell city preston
FORMERLY KNOWN AS
Rydges Bell City
LOCATION
AustraliaVictoriaGreater MelbourneDarebinPreston
NUMBER OF ROOMS
383
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