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Traveler (38)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent38%
  • Very good44%
  • Average12%
  • Poor4%
  • Terrible2%
Travelers talk about
“train station”(41 reviews)
“great location”(84 reviews)
“glenferrie road”(24 reviews)
Free Internet
Air Conditioning
Non-Smoking Hotel
Fitness center
Kitchenette
Multilingual Staff
Wheelchair access
4 Star Hotel
All hotel details
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Reviews (569)
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220
238
71
23
13
Show reviews that mention
All reviewstrain stationgreat locationglenferrie roadbusiness tripspacious roomthe ground floorenjoyed our staypublic transportcafes and restaurantsking bedlocated closecooking facilitiescar parkwalking distancedefinitely stay here againeasy accessfrosted glass
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21 - 25 of 565 reviews
Reviewed February 7, 2018

All went well, with the exception of the booking through a booking sitre was not acknowledged as having been paid. Refund organised quickly after I rang later. Bed was too soft for good sleep.:Location suited us well for contact with family. Parking and access very...More

Review collected in partnership with this hotel
Thank margoth497
Response from QuestHawthorn, Front Office Manager at Quest HawthornResponded February 12, 2018

Dear Margoth497, Thank you for taking the time to tell everyone about your recent stay at Quest Hawthorn.Please accept my sincere apologies for the confusion may have caused you inconvenience. This is far below the standards of service we strive for. I am glad that...More

Reviewed February 5, 2018

Excellent spot with large rooms and good facilities. Staff are always friendly and helpful but try to avoid the rooms with the bed which fold out of the walls - not nearly as good as the standard king sized bedsMore

Review collected in partnership with this hotel
Thank Kellie P
Response from QuestHawthorn, Front Office Manager at Quest HawthornResponded February 12, 2018

Dear Kellie, Thank you for taking the time to tell everyone about your recent stay at Quest Hawthorn. I was delighted to read that you enjoyed our rooms and our facilities. The next time you are visiting Melbourne please, keep us in mind as we...More

Reviewed February 2, 2018

Extremely disappointing stay - 2 room changes for a 3 night stay. Rooms were full of mosquitoes and spiders, TV and Fridges do not work - staff could really care less. Will not be returning again to this property.More

Review collected in partnership with this hotel
Thank keren48
Response from QuestHawthorn, Front Office Manager at Quest HawthornResponded February 12, 2018

Dear Keren48, Please accept my sincere apologies for the experience. this is far below the standards of service we strive for. We have taken this feedback as matter of urgency and will have some deep cleaning organized. I would love to discuss this in person...More

Reviewed January 30, 2018

It is located 4 minutes walk to the university. There is Wollies and coles near by. It is near to the Glenferrier train station. There are a lot of restaurants near by. The room doesn't have dishwasher.More

Review collected in partnership with this hotel
Thank Leo218
Response from QuestHawthorn, Front Office Manager at Quest HawthornResponded February 12, 2018

Dear Leo218, Thank you for taking the time to tell everyone about your recent stay at Quest Hawthorn.I was delighted to read that you enjoyed all that glenferrie has to offer , also we were on a walking distance to your destination. Please be advised...More

Reviewed January 29, 2018

We had a business meeting in the Glenferrie Road area and were contemplating staying in a hotel in the city and catching a train to our meeting the next morning. It made more sense to stay at the local Quest, walking the next morning to...More

Thank BelC0001
Response from QuestHawthorn, Front Office Manager at Quest HawthornResponded February 12, 2018

Dear BelC0001, Thank you for taking the time to tell everyone about your recent stay at Quest Hawthorn. I was delighted to read that you enjoyed our rooms and facilities. We are glad that we have managed to make your stay comfortable and lived up...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free Internet
Hotel Amenities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$113 - $177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
$113 - $177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (38)
Room & Suite (29)
Dining (2)
Questions & Answers
Ask a question
Gael M
October 14, 2014|
AnswerShow all 4 answers
Response from QuestHawthorn | Property representative |
Quest Hawthorn has 2 levels of secure underground car parking.
0
Votes
Room Tips
"choose a room near the back if you want to avoid tram noise"
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"Ask for a balcony - some have them and some do not."
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"Back rooms to car park away from road and trams. We didn't hear a thing."
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"An Executive Suite has a balcony if you want to sit outside in summer."
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