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Jl. Raya Puncak 601, Puncak 16750 Indonesia
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Lowest prices for your stay
Expedia.com
$62
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Free cancellation until 10/06/22
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$62
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Free cancellation until 10/06/22
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$45
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Priceline$81
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Traveler (2702)
Room & Suite (463)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Safari Garden Resort & Convention
Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 41 hotels in Puncak
Location
4.3
Cleanliness
3.9
Service
4.1
Value
4.0
Escape from the city to the cool mountain air in Cisarua. Located on Puncak Hill, Royal Safari Garden Hotel offers a variety of recreational activities ranging from a waterpark to a mini golf course.Featuring tiled flooring, rooms are warmly lit and are equipped with a satellite TV and minibar. En suite bathrooms come with shower facilities.This family-friendly property even features its own
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Indoor play area for children
Parking
Wifi
Outdoor pool
Restaurant
Rooftop bar
Breakfast available
Breakfast buffet
Horseback riding
Mini golf
Tennis court
Water park
Billiards
Fishing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
ATM on site
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, Indonesian
2699Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Frans_G_Simandjuntak wrote a review Sep 26
Jakarta, Indonesia166 contributions56 helpful votes
It's a must visit for your family. Pleasant and enjoyable here. Good place. Thank you for the good service at Savana Resto with miss Elisah while you can enjoy breakfast accompanying by zebra, meerkat and wallaby. Next time will come again.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hadi A wrote a review Mar 2022
2 contributions3 helpful votes
Hotel's Favorite
where you can have great family bonding while educated the kiddos to appreciate nature and animals. extraordinary concept yet it's unique. we love it and have a great time. sure we'll be back. andari hadi
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded Mar 26, 2022
Dear Mr. Andari Hadi Greetings from Royal Safari Garden Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the hotel facilities. Once again thank you for you're stayed at Royal Safari Garden, We look forward to be of service to you again. Sincerely, Dody Saputro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth wrote a review Sep 24
3 contributions
Overall We had a pleasant stay at the hotel. Thankyou for give us good room service Mr. Iwa (RDM) really appreciate it! Good food (de Savana Restaurant) And also from Mr. Ary Julian (concierge) Good food , good service
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded 4 days ago
Dear Ms. Elizabeth Warm greeting from Puncak .. Royal Safari Garden Thank you for your positive feedback during your stay at the Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated, especially Mr. Iwa and Ari Julian always commitment to give service excellent to the guests. Thank you for choosing the Royal Safari Garden, we always welcome you and your family again Regards, Dody Saputro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christinnatalia wrote a review Sep 24
Jakarta, Indonesia6 contributions
We chose Panda rooms because it’s the newest, other buildings are kinda old. Grand Deluxe type is on the ground floor, it’s convenient because we can park right outside our room terrace. Downside is during rain of course. The rooms are new but cleanliness needs to be improved. When we checked in the floor was very dirty we called housekeeping that passed by to mop it. The plus value for this hotel is the facilities that truly make my 4-year-old very happy. Mini zoo for feeding animals, getting to ride ponies and elephants, watching animal show, splashing on the water-park-style swimming pools, she just loved everything. We had breakfast and dinner at the same restaurant, they need to improve the taste.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded 4 days ago
Dear Value Guest Greetings from Royal Safari Garden Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the hotel facilities. Once again thank you for you're stayed at Royal Safari Garden, We look forward to be of service to you again. Sincerely, Dody Saputro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dytha n wrote a review Sep 18
1 contribution
Thank you so much Royal Safari Garden. It was very pleasure we can having staycation in here. We stay at Giraffe. The room was clean, big, and have a comfortable bed. The ambience also make a memorable for us. We will be back again to staycation in here.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded 1 week ago
Dear Ms. Dythan Greetings from Royal Safari Garden Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the hotel facilities. Once again thank you for you're stayed at Royal Safari Garden, We look forward to be of service to you again. Sincerely, Dody Saputro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shofia wrote a review Sep 2
Bogor, Indonesia2 contributions
Actually I have plan to take my daughterto the safari park to see the animals. And I booked this hotel because it’s the nearest one. But my plan was change after I am finish the breakfast this morning. Because no need going to the safari park to see the animals. This hotel is like small zoo who has the kinds of animals. My daughter happy and realy enjoy it.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded 3 weeks ago
Dear Ms. Novi Greetings from Royal Safari Garden Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the hotel facilities. Once again thank you for you're stayed at Royal Safari Garden, We look forward to be of service to you again. Sincerely, Dody Saputro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax802738 wrote a review Aug 2022
1 contribution
Very disappointed, the room was very dirty. We booked 2 rooms both very dirty we leave the same day . The staff was friendly the building was good but even the basic about cleaning was missing. I won’t recommend it at all
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded 4 weeks ago
Dear Value Guest Warms greeting from Royal Safari Garden Thank you for taking the time to tell us about your experience at the Royal Safari Garden We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. We strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to our team and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Dody Saputro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tri S wrote a review Aug 2022
1 contribution
+1
The Royal Safari Garden give me and my family the best service and view. We spend our time to saw animal and circus. My family feel happy and enjoy the holiday in Puncak. the place is clean and the air is fresh.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded 4 weeks ago
Dear Ms Tri Greeting from Royal Safari Garden Thank you for taking your time to review your recent visit Royal Safari Garden We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Regards Dody Saputro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Parulian Taripa... H wrote a review Jul 2022
Jakarta, Indonesia3 contributions
It's very nice and kids friendly hotel, we have warmly welcome by the friendly reception and had been served by Eli at the D'Savanna restaurant. However there is a room for improvement in the room that had to be well maintain start from the bathroom until the air-conditioned. For sure that we will come back again for next visit
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded Aug 5, 2022
Dear Mr. Parulian Greeting from Royal Safari Garden Thank you for taking the time to leave us your rating on google we would like to apologize if our quality and service did not meet your expectations. Your comment has been duly passed to person in charge for their immediate attention and to avoid similar experience occurring again in the future. We will welcoming you again in Royal Safari Garden Best Regards, Dody Saputro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shinta A wrote a review Jul 2022
The Netherlands2 contributions
This hydroponic garden is Royal Safari Garden's quite literal hidden gem! Tucked away behind the Giraffe building, it's a good spot if you are looking for some peace and quiet or if you are interested in learning more about hydroponics. I visited with my family whose age ranges from 2-70 and we all had fun! The small ones were busy exploring the garden and harvesting the vegetables, while the older ones enjoyed a quick crash course on hydroponics from the knowledgeable & helpful Pak Ndang. The price is very reasonable, for 15K you would be able to harvest 250gr of vegetables. Tickets can be purchased at the game room, which is located between the Giraffe building & the water park.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dody Saputro , General Manager at Royal Safari Garden Resort & Convention
Responded Jul 29, 2022
Dear Ms. Shunta Warm greeting from Puncak .. Royal Safari Garden Thank you for your positive feedback during your stay at the Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated, especially Mr.Endang always commitment to give service excellent to guests. Thank you for choosing the Royal Safari Garden, we always welcome you and your family again Regards, Dody Saputro General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$49 - $79 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Safari Garden Hotel
LOCATION
IndonesiaJavaWest JavaPuncak
NUMBER OF ROOMS
463
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Frequently Asked Questions about Royal Safari Garden Resort & Convention
Which popular attractions are close to Royal Safari Garden Resort & Convention?
Nearby attractions include Indonesia Safari Park Cisarua (0.1 miles), Cilember Waterfalls (2.3 miles), and Agrowisata GUNUNG MAS Kebun Teh Walini (3.2 miles).
What are some of the property amenities at Royal Safari Garden Resort & Convention?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Royal Safari Garden Resort & Convention?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Safari Garden Resort & Convention?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royal Safari Garden Resort & Convention?
Yes, free parking is available to guests.
What are some restaurants close to Royal Safari Garden Resort & Convention?
Conveniently located restaurants include Damar Restaurant, Cimory Mountain View, and Cimory Riverside - Mega Mendung.
Are there opportunities to exercise at Royal Safari Garden Resort & Convention?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Royal Safari Garden Resort & Convention?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Safari Garden Resort & Convention offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Safari Garden Resort & Convention?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Royal Safari Garden Resort & Convention?
Many travelers enjoy visiting Batutulis Inscription (9.3 miles).