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Royal Safari Garden Resort & Convention

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Jl. Raya Puncak 601, Puncak 16750 Indonesia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2301)
Room & Suite (385)
Videos (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Safari Garden Resort & Convention
Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 31 hotels in Puncak
Location
Cleanliness
Service
Value
Escape from the city to the cool mountain air in Cisarua. Located on Puncak Hill, Royal Safari Garden Hotel offers a variety of recreational activities ranging from a waterpark to a mini golf course.Featuring tiled flooring, rooms are warmly lit and are equipped with a satellite TV and minibar. En suite bathrooms come with shower facilities.This family-friendly property even features its own
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Room & Suite (385)385
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Indoor play area for children
Parking
Wifi
Outdoor pool
Restaurant
Rooftop bar
Breakfast available
Breakfast buffet
Horseback riding
Mini golf
Tennis court
Water park
Billiards
Fishing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Mid-range
Languages Spoken
English, Indonesian
2,254Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
raisa wrote a review Mar 2021
1 contribution
+1
Great experience. Surely recomended. the hotel is very clean and comfortable also for service was exelent. Every meeting was well-prepared along with the snacks, the staff were all very helpfull thanks to mr Heru Prasetya & mr Hafidz. we are surely will return to visit RSG.
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Date of stay: March 2021Trip type: Traveled on business
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Response from Dody Saputro , Other at Royal Safari Garden Resort & Convention
Responded 3 weeks ago
Dear Ms. RAisa NAbila Zahara Warm greeting from Puncak .. Royal Safari Garden Thank you for your positive feedback during your stay at the Royal Safari Garden. We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated, especially Pak Heru and Pak Hafiz always commitment to give service excellent to guests. Thank you for choosing the Royal Safari Garden, we always welcome you and your team for next event Regards, Dody Saputro Executive Assistant Manager-room
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Shara R wrote a review Mar 2021
Tangerang, Indonesia64 contributions8 helpful votes
During pandemic era since almost 1 year, it was right decision to choose to stay at Royal Safari Garden Hotel for refreshing time with family. Not easy for me and my husband to decide which Hotel in Puncak area which safe for our kids. This hotel has good facilities and good protocol covid 19, beside safe for our kids, it’s one stop vacation with many of animal attractions and education. Staff were very humble, breakfast served fantastic. All were good to stay there, very recommended.
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Date of stay: March 2021
1 Helpful vote
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Response from Dody Saputro , Lainnya at Royal Safari Garden Resort & Convention
Responded 4 weeks ago
Dear Ms Shara Warms Greet from Royal Safari Garden Thank you for taking your time to review your recent visit Royal Safari Garden We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regard Dody Saputro Executive Assistant Manager - Rooms
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andy a wrote a review Feb 2021
Jayapura, Indonesia31 contributions8 helpful votes
All most very nice hotel with complate facility,,for breakfast also nice with animal view beside your table,,pool also nice not minus at all,,food also nice and and good variety and amazing indomie,,heheheh
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Dody Saputro , Other at Royal Safari Garden Resort & Convention
Responded Mar 7, 2021
Dear Mr. Andy Warms Greet from Royal Safari Garden Thank you for taking your time to review your recent visit Royal Safari Garden We are glad to hear you had a wonderful stay with us at Royal Safari Garden, your kind feedback towards our team is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regard Dody Saputro Executive Assistant Manager - Rooms
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Shabrina Fadilla wrote a review Dec 2020
South Tangerang, Indonesia5 contributions
This hotel was worth the price, the lobby was nice, many wonderful spot to take a picture. they have health protocol in every recreation that will keep us safety. Stayed at Bungalow 2BR dolphin on Christmas day. Which the location nearby the swimming pool and the restaurant. The kids were happy to stay in here. They love to riding and feeding the animals there haha. But, you have to pay again. And the price still affordable. While waiting the room Pak Dody helped us a lot. Thankyou pak Dody! Keep up the good work! Cheers🍻will come back here for sure😉
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Date of stay: December 2020Trip type: Traveled with family
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Response from Dody Saputro , Manajer Umum at Royal Safari Garden Resort & Convention
Responded Jan 6, 2021
Dear Ms. Shabrina Fadilla Warms greeting from Royal Safari Garden We very much appreciate your comments regarding your stay at the Royal Safari Resort. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit more pleasant as the previous one. Best regards Dody Saputro Executive Assistant Manager - Room
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Odyssey147109 wrote a review Nov 2020
2 contributions2 helpful votes
The lobby was nice, but everything else were quite run down. We’re staying in the giraffe suites and it certainly does not have any resort feel to it. The room wasn’t that clean as I immediately spotted hairs on the floor the moment I walked in. Some sticker residues were also on the wall. Tiles in the bathroom and wall-in shower get very slippery when wet but there were no anti-slip mat. Showers at water park area has no hot water. Breakfast has good Indonesian food but don’t expect much for western fare. Housekeeping did not change our towels (and the hotel didn’t have any “water conservation” signage for those who know what I mean) and also did not wash/replace the used coffee cups we left in the kitchen sink, though a small soap was added beside that sink on the next day. Dropping a subtle hint, huh!? Anyway, the BIGGEST problem so far: the walls here are PAPER-THIN and there were NO soundproofing. One tenant rings the door bell and the whole aisle can hear the sound. As a matter of fact, I am still in my room right now and I can hear every word when the lady next door yelled at her children. Last night there was also an event in the function hall right in front of my windows, and although reception said that event would be finished by 9pm, it didn’t end until 10pm. For a moment the apps on my phone registered a 70db noise coming from the event’s karaoke session. Not to mention the hotel is full of children given its animal attractions, and you sure can hear all of them talking crying bouting running jumping stomping etc. every time one of them went pass the hallway. Ohh and wait till a baby start crying... you get the idea. Hopefully tomorrow when we get to play with the animals on this property it will all get better. 🙈
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Date of stay: November 2020Trip type: Traveled with family
2 Helpful votes
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Response from Dody Saputro, Pemilik at Royal Safari Garden Resort & Convention
Responded Nov 8, 2020
Dear Mr. Odyssey Thank You for taking your time write a review and share experience during your stay with us. Please accept our sincere apology since your second stay at Royal Safari Garden . didn't meet your expectation, and you had some difficulties during your stay. Your input and review are big support for us to maintain and improve our service quality. We really hope that You will return to Royal Safari Garden and see our improvements. Best Regards, Management Royal Safari Garden
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Previous
PRICE RANGE
$35 - $113 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Safari Garden Hotel
LOCATION
IndonesiaJavaWest JavaPuncak
NUMBER OF ROOMS
463
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Frequently Asked Questions about Royal Safari Garden Resort & Convention
Which popular attractions are close to Royal Safari Garden Resort & Convention?
Nearby attractions include Indonesia Safari Park Cisarua (0.1 miles), Cilember Waterfalls (2.3 miles), and Agrowisata GUNUNG MAS Kebun Teh Walini (3.2 miles).
What are some of the property amenities at Royal Safari Garden Resort & Convention?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Royal Safari Garden Resort & Convention?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Safari Garden Resort & Convention?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royal Safari Garden Resort & Convention?
Yes, free parking is available to guests.
What are some restaurants close to Royal Safari Garden Resort & Convention?
Conveniently located restaurants include Damar Restaurant, Cimory Mountain View, and Cimory Riverside - Mega Mendung.
Are there opportunities to exercise at Royal Safari Garden Resort & Convention?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Royal Safari Garden Resort & Convention?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Safari Garden Resort & Convention offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Safari Garden Resort & Convention?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Royal Safari Garden Resort & Convention?
Many travelers enjoy visiting Batutulis Inscription (9.3 miles).