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Novus Giri Resort & Spa

Travelers' Choice award winner
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Novus Giri Resort & Spa
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388 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Jakarta, Indonesia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we stayed at superior room which i think is located in older part of the resort. A bit disappointed by the room that came with quite expensive price, and also it was not as pretty as it seen in the website's picture. However, it was clean and spacious. Bathroom is equipped with shower and bath tub. Bed was a bit... More 

Helpful?
1 Thank Nurul A
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear Nurul A, Thank you very much for your feedback. We are very delighted that we made you enjoyed your stay. The team is pleased to know that you found the facilities impressive especially for the kids. We are indeed very fortunate to have a wonderful team who are passionate in extending warm and professional service to all of guests.... More 

Jaipur
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

The resort has good facilities for kids with reasonable rates, the location is also a plus, I have two main concerns, first is the hotel is impossible to be ranked first among Puncak hotels due to the deteriorated and tired rooms and the quality of food. Second, two of my kids had food poisoning and I already informed the hotel... More 

Helpful?
2 Thank Mohammed A
jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We are very pleased with the environment, the cleanliness of the hotel even though the furniture & room were old enough. Need to to be renovated in to the new one. But the pleasure & kids park had been in good contribution

Review collected in partnership with this hotel

Helpful?
1 Thank iwan_daniel
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear iwan_daniel, Thank you for taking the time to write a review on Tripadvisor. I am delighted you felt so pleased during your stay and that your kids enjoying our kids club. It's very important for us to keep the cleanliness of our hotel, so thank you for mention it. We look forward to welcoming you back to stay with... More 

Jakarta, Indonesia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is the first time , my family and I visited this hotel . Its distance is still about 30 minutes from Taman Safari Bogor make the trip as a struggle which is quite tiring especially if done on a weekend where traffic is dense enough the area is famous . Arriving at the location we immediately checked in and... More 

Helpful?
1 Thank Perdana A
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear Perdana A, Many thanks for your wonderful words! I am happy to read that you enjoyed the environment. It is a pleasure to read your kind review and to know that the team is truly amazing and I am glad that they looked after you well throughout your stay with us. We look forward to welcoming you back again... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We loved the hotel! Our toddler especially loved it -- what with the rabbit village and the big child club! On the weekends they have all sorts of kids activities such as pony rides. The weekend breakfast buffet is terrific, but if you come during the week days they don't have the buffet and choices are limited. Staff is nice... More 

Helpful?
1 Thank Rani E
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear Rani E, Thank you very much for your feedback. We are very delighted that we made you enjoyed your stay. The team is pleased to know that you found the facilities impressive especially for the kids. We are indeed very fortunate to have a wonderful team who are passionate in extending warm and professional service to all of guests.... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The resort is not facing a breathtaking mountainous view. But to be fair, it has a really nice garden - especially to be enjoyed from our room's spacious wooden deck. Room is fairly good in term of space and facility, but need to be upgraded on some parts (especially the bathroom, our son had fallen on the slippery bathtub). Resort's... More 

Review collected in partnership with this hotel

Helpful?
1 Thank AlbertTejasukmana
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear AlbertTejasukmana, Thank you for sharing your visit with our TripAdvisor visitors and pointing out some of the highlights of your stay. First, we are sorry for the inconvenience that caused the fall of your son. We will take in consideration your feedback so we can rectify moving forward. However, We are thrilled to hear that you found our hotel... More 

Dawadmi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The only negative is that the restaurant was not good and expensive. The place is very beautiful and relaxing. The design of the place is great. The bathroom was not great. I liked the breakfast and the staff were helpful.

Review collected in partnership with this hotel

Helpful?
1 Thank shabibo
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear shabibo, We appreciate very much for sharing your experience. We are sorry that the restaurant did not meet your expectation and also for the inconvenience regarding the bathroom. However, we are happy to hear that you had a very quality time at Novus Giri Resort and Spa Puncak. Thank you so much, Hope to have you staying with us... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

nice view and good staff, recomended place for relaxaxing from your daily activity. it's located near with kebun raya cibodas and taman bunga nusantara. unfortunately, there are no hot water jacuzzi at the swimming pool.

Review collected in partnership with this hotel

Helpful?
1 Thank wildanramdani11
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear wildanramdani11, Thank you so much for the review. I am so thrilled to read about how you enjoyed your holiday at Novus Giri Resort and Spa. I am sure that our staff was pleased to serve you with their heart. Indeed, we are located near Kebun Raya Cibodas and Taman Bunga Nusantara and I hope you have a chance... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The place is nice, child friendly and snack & hot beverage with sofa and TV already available outside room. The rabbit village and kids club facility are nice places for kids. But for rooms with the garden view, the view obstructed by trees. Good place to stress release.

Review collected in partnership with this hotel

Helpful?
1 Thank Cukris
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear Cukris, We appreciate very much for sharing your experience and we are happy to hear that you had a very quality time at Novus Giri Resort and Spa Puncak. Thank you so much, Hope to have you staying with us again soon. Best regards, Tiara Zulfaras Marketing Communications Manager More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was our "birthday bash" trip to Puncak. We were looking for a destination that easy to reach but away from Jakarta to refresh ourselves. It's been very long time we did not visit Puncak, so we decided to go there. I've looked Trip Advisor to search best hotel ranked in Puncak and found Novus Giri Resort & Spa. It... More 

Review collected in partnership with this hotel

Helpful?
1 Thank adheriani
Novus G, Marketing Communications Manager at Novus Giri Resort & Spa, responded to this review

Dear adheriani, Thank you very much for visiting Novus Giri Resort and Spa Puncak. Happy anniversary to you. Thank you so much for trusting us to be the destination for your "birthday bash". We are more than happy to receive your kind review and your 5 dots evaluation. It is very important for us to keep on providing services of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Novus Giri Puncak Resort & Spa is located in the mountainous region near the Indonesian capital of Jakarta. The hotel overlooks the scenery of majestic Mount Gede, with rising volcanic peaks, lush tea plantations and rugged blue mountainous landscapes on 3.8 hectares of land. The 111 rooms and suites are built from natural stone, marble, and wood from West Java. Novus Puncak Resort & Spa is subdued yet esthetically pleasing. From the moment you enter, the lobby's rough natural wood and stone, in vaulted architectural style, greets you. ... more   less 

Additional Information about Novus Giri Resort & Spa

Address: Jl. Sindanglaya Raya no.180, Puncak, Indonesia
Location: Indonesia > Java > West Java > Puncak
Price Range: $76 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Novus Giri Resort & Spa 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Novus Puncak Resort And Spa
Novus Puncak Hotel Bogor
Hotel Style:
#1 Top resorts Hotel in Puncak
#1 Spa Hotel in Puncak
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