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Palace Hotel

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Palace Hotel
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73 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Muscat, Oman
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The palace hotel is very bad... The rooms are smelly.. bed sheets are too old stained.. toiltes and toiltress are old need to be replaced. The whole hotel requires to be renovations. You need bed sheets from home to stay here. The cleaness of the hotel is poor.

Helpful?
Thank Abdullah a
Riyadh, Saudi Arabia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 6, 2016 via mobile

I have booked this hotel, and had a reservation of 3 rooms. I had had two rooms facing the road which was really noisy and we couldn't sleep because of the sound of motorcycles and horns. It last even during the late night.. the breakfast was mostly Indonesian but there is egg, cornflakes, croissant and varity of drinks. The overall... More 

Helpful?
Thank Hakeem I

Travelers are raving about these Puncak hotels

Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed July 28, 2016

it should be better than standard but this hotel sems not well maintained. room has smell, no ac but don't have good ventilation so it's hot. car park around its hotel, so noisy at the morning. Amenities at bathroom are poor, Towel is far from white colour which it the genuine color is white and smell not good.

Helpful?
Thank Sclucido
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

I got there sick around 11 am and asked if it was possible to have an earlier check in so I could get rest and they approved it, feel so happy 😍 Staff very friendly and helpful and our room was cleaned but didn't have balcony too bad 😔

Helpful?
Thank Angel M
Jakarta, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

We stayed on 25-26 june for family holiday, the room was average and no air conditioner inside the room, the weather quite hot when daylight, furniture need to be improved everthing looked olds. Breakfast was ok. Staffs were friendly, but they need to improve security issue because no cctv camera along the aisle.

Helpful?
1 Thank fsnatalia
1 review
1 of 5 stars Reviewed June 25, 2016 via mobile

Felt like staying in Arab. The Mosque will gurantee to keep you awake starting at 3 am. The Mosque speaker is very super powerful. It will wake you, your family and childrens up. Not suitable for people who are looking for a good rest and nice holiday. Total nuisance. A Hotel for tourist to rest is not totally acceptable to... More 

Helpful?
Thank anakjambi
Penang, Malaysia
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 6, 2016

The problem that I faced in this area (Puncak Indonesia) is that most of the hotel doesn't provide air conditioning units. Maybe the mentality is this area (Puncak) is one of the highland and when it's located in the highland area, it doesn't have to install air conditioning unit as the area is already cold enough. It's true for a... More 

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Thank AlKajai
Tangerang, Indonesia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

The hotel used to be the old Prameswari but now transformed into a much better one. Generally hotel is clean but I can see lack of maintenance here and there. Breakfast is so so but mountain view atmosphere helps boost the morning. Could have been a perfect hotel had it situated away from busy traffic and crowded surrounding. Avoid getting... More 

Helpful?
Thank FUAnthony
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

Palace hotel is a good place for vacation. This hotel has a beautiful view...mountain view. You won't find air condition there because the location ia high enough to get a cool air from mountain. The location is far from Jakarta really and the traffic is killing me. The room is clean,food is ok, only it took a while to wait... More 

Helpful?
Thank didik s
Bandung
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 4, 2016 via mobile

We went there with family. Great service from front office. Fast service. Order room service, we ordered pizza but the food is funny. Cleanliness at room need to be improved. We found dead cockroach at toilet. The room is spacious and nice furniture. Breakfast time is the worst, food is not excellent, need to be improved.

Helpful?
Thank robiyantho
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Palace Hotel

Address: Jl. Raya Cipanas, Puncak, Indonesia
Location: Indonesia > Java > West Java > Puncak
Price Range: $40 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palace Hotel 3.5*
Number of rooms: 185
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Puncak
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