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Puncak Pass Resort

#4 of 21 Hotels in Puncak
Certificate of Excellence
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Puncak Pass Resort
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129 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Jakarta, Jakarta Raya, Indonesia
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here during Ied Mubarak Holiday with my family. The location is just fantastic, lovely hotel the rooms are big. We had large room looking onto mountain. Clean, nice atmosphere, reception staff are very attentive & polite. The service was quick. But my parents complain they can't sleep well because the bed not in good condition. I think because... More 

Helpful?
Thank Denny S
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 1 night at this hotel on Christmas time last year. It's a nice fragrant and spacious hotel. The buffet was good although it's expensive. The deluxe double bedroom with its amenities provided was good. The air in Puncak is cold enough and it's good to relax yourself from daily work.

Helpful?
Thank tinny y
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Ms. tinny y Thank you so much for taking the time to share your wonderful reviews with the travel community! I am so delighted to read that you were able to enjoy your time with us. Please do let me know if your travels bring you back through Puncak and we will gladly assist with any arrangements needed. We... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

A good break from city hustle & bustle. Log cabin room setting amidst natural fresh garden like ambience refreshes the mind & body. Early morning misty fog completes the experience. Breakfast in the morning with a good cuppa of coffee & the local delights food / cakes fill up your day. Try relaxes the body going for massage! Had a... More 

Helpful?
Thank Lutfi A
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Mr. Lutfi A Thank you so much for sharing your wonderful review here on TripAdvisor. We are delighted to know that you had a fabulous time during your stay at Puncak Pass Resort. Please do let us know if there are any future bookings we are able to assist with, and we will be gladly to arrange it. We... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed June 19, 2016 via mobile

It's always good to be back to Puncak Pass Resort. A place where it can bring back the old times memories of my childhood. The freshness of mountain air, the smell of the wooden bungalows, the experience of heating up our body in front of the fireplace, and the heritage menus of Bitterballen and Poffetjes are the reasone why I... More 

Helpful?
Thank Sukimin T
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Mr. Sukimin T Thank you so much for sharing your wonderful review to TripAdvisor. We are delighted to know that you had a fabulous time during your stay at Puncak Pass Resort. Please do let us know if there are any future bookings we are able to assist with, and we will be gladly to arrange it. We look... More 

Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 17, 2016 via mobile

My family and 1 used to come here alot when i was younger. Just passing by to eat here on our way to villa... The food used to be great like cheese pancake, bitter baleen... And some other... Now the food just ok.... But just to reminisce, great place to photographs

Helpful?
Thank Lesley P
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Lesley P Warm Greetings from Puncak Pass, Thank you for giving us your positive feedback on our facilities. I have shared your comments about the food with the team and we all look forward to welcoming you back soon and giving you our best service as well as product. Sincerely Yours, Joko Haryono, CHA General Manager More 

1 review
4 of 5 stars Reviewed June 5, 2016

Overall nice but the pool and play facilities for children are not complete, friendly service , clean rooms , cool air and hot water shower is good, no security that can be asked because it is too far away from post...

Helpful?
Thank Febri Y
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Febri Y Thank You so much for taking your time to write wonderful reviews about Puncak Pass Resort here at TripAdvisor. We are delighted to hear that you enjoy your stay with us. We also Thank You for your comment about our pool facilities and security services, surely we will try to do our best to improved our services.... More 

1 review
4 of 5 stars Reviewed May 29, 2016

I stay in superior room with my wife.The view is very nice , the cleanliness of the rooms is ok and The room not AC because the room is really cold. But breakfast needs to be improved variations. Choose & Enjoy it !

Helpful?
Thank laukaihang
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear laukaihang, Thank You so much for taking your time to write wonderful reviews about Puncak Pass Resort here at TripAdvisor. We are delighted to hear that you enjoy your stay with us. We also Thank You for your comment about our breakfast variations that needs to be improved and surely we will try to do our best to improved... More 

Singapore
Level Contributor
133 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 8, 2016

I stayed there for 3D2N with my family. The location is just fantastic, it's just 5 minutes away from Puncak Pass, you there's plenty of choices for your meal. You have a direct view to the mountains from your window. You can even see a glimpse of sunrise every morning when you wake up. The breakfast was good as well,... More 

Helpful?
1 Thank adrianwn
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Mr. Adrianwn, Thank you so much for taking the time to share your wonderful reviews with the travel community! I am so delighted to read that you were able to enjoy your time with us and that you are satisfy with the staff & service, the atmosphere, the Restaurant and the Room. Please do let me know if your... More 

Singapore
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 19, 2016 via mobile

Love this place. Cool temperature especially in the morning. Enjoyed the nature. Room space and cleanliness is acceptable and breakfast spread is OK. Do take note that you need to climb few steps to go to some of the villa. 62 years this resort has been aroung and still counting.

Helpful?
Thank Oktraveller_9
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Oktraveller_9 Thank you so much for sharing your positive impression to TripAdvisor. We are happy to know that you had a wonderful time during your stay at Puncak Pass Resort. Please do let us know if there are any future bookings we are able to assist with, and we will gladly arrange. We look forward to seeing you again... More 

Jakarta, Indonesia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 29, 2016 via mobile

I mostly enjoy the breakfast, they have unique tea and I like it. It is average menu of breakfast variety. But the view is great. One thing to be improved is the maintenance of their building. Overall I enjoy to stay there. One more thing the staff was very friendly.

Helpful?
Thank kezia i
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Ms. Kezia, Thank You so much for taking your time to write wonderful reviews about Puncak Pass Resort here at TripAdvisor. We are delighted to hear that you enjoy your stay with us. We also Happy to know that you are being well served by our staff members. We look forward on seeing you again on your next trip... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Family Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Historically a heritage hotel (circa 1928), Puncak Pass Resort has been undergoing carefully planned renovation and extension since 1975 carried out without disturbing the existing superb balance of naturally open and built spaces to preserve the luxury of privacy much enjoyed by the staying guests. The resort designed with an open layout and next to nature concept with a discrete community of luxurious bungalows and spacious chalets spread over 5 hectares of lush green slopes of Puncak. Worth to visit surrounding areas of interest, natural & historical (Bogor Botanical Garden, President Palace in Bogor, Cibodas Botanical Garden, President Palace in Cipanas, Gunung Gede Pangrango National Park etc). ... more   less 

Additional Information about Puncak Pass Resort

Address: Jl. Raya Puncak KM 90, Sindanglaya, Puncak 43253, Indonesia
Location: Indonesia > Java > West Java > Puncak
Price Range: $56 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Puncak Pass Resort 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Puncak Pass Hotel Puncak
Hotel Style:
#3 Spa Hotel in Puncak
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