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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Thanks . Everything were super amazing and excellent. We fell grateful. Thanks. Every detail was super excellent. We do not have words for describing how much thankful we are with every single person that all together they are working so hard as a team work...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1) The arrival and checking process has a little problematic since the security guard couldn't speak a word of English to tell us where to park and start the check-in
2) Found bed sheets old and dirty upon arrival to room and called room service...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank rezashahbazi
Response from Alvaro_Fontenla, Director General at Occidental TamarindoResponded yesterday
Dear rezashahbazi:
Thank you very much for using part of your valued time to post this interesant and detailed comment about your vacations in Occidental Tamarindo.
It`s, without a single doubt, the best way to keep improving everyday and thereby offer the best experience All...More
The rooms were subpar and needed updating.
The food was horrible.
The only good service was from the front desk, every other aspect of the hotel the service was bad to non-existent.
No wifi in rooms
No ice machine near our room
Self serve at...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank John P
Response from Alvaro_Fontenla, Director General at Occidental TamarindoResponded yesterday
Dear John P:
With great regret, we have read your review regarding your days with here, and I must apologize in behalf of all my crew for not being able to fullfil your expectations about the Hotel.
We have analysed the comment to apply measures...More
Oscar was so attentive and so friendly. He was the best member at the resort. The resort is self was not what I expect for such a high rates all inclusive. The food could've been better. The rooms and service were good .More
Thank Deanna M
Response from Alvaro_Fontenla, Director General at Occidental TamarindoResponded 3 days ago
Dear Deanna M:
Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that.
We will be working all the year to improve the place everyday so...More
The hotel is located on a gorgeous beach right next to an estuary it's absolutely magical! However the reception staff is rude and not very helpful. The management was quick to address issues and our stay was overall pleasent. The food is mediocre at best,...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Francia G
Response from Alvaro_Fontenla, Director General at Occidental TamarindoResponded 3 days ago
Dear Francia G:
Thank you very much for your nice and elaborated comment. We learn from our clients.
Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you the best holidays in Costa Rica....More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room Service
Dry Cleaning
Business Center with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Details
Price range
$158 - $502 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Suites ,
Accessible rooms ,
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
198
Reservation Options
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$200$223
United States