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Holiday Inn Maidstone - Sevenoaks

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Holiday Inn Maidstone - Sevenoaks
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415 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for two nights. Very disappointed in all aspects of the hotel. The decor and rooms are very jaded and in need of refurb. Breakfast choice is poor and you have to wait an age to be seated. Then a further wait for tea and coffee. Staff shortages don't help and it is the wedding season. So you would... More 

Helpful?
Thank 503ruthp
London, United Kingdom
Level Contributor
137 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have stayed in many Holiday Inn Hotels and this one was just average. The plusses were the rooms were a good size and the AC was quiet. The worst was breakfast. The hotel seemed understaffed and we had a poor breakfast experience. We couldn't eat in the dining room, not because there weren't empty tables, but because there was... More 

Helpful?
Thank worstinshow
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear worstinshow, Thank you for reviewing your stay at the hotel. I am sincerely sorry that you stay was let down by the lack of breakfast service that you received. We are currently looking at recruiting staff, but this shouldn't have impacted the service that you received. We do take all feedback both positive and negative on board, and are... More 

Derby, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Needing to stay 2 nights each week in the area and being a Gold Elite member of the IHG Club I naturally chose this hotel. I arrived and was checked in as you would expect and was directed to my room. This was the first challenge as there are miles of corridors, indecipherable signs and one staircase after another. Having... More 

Helpful?
Thank Mark G
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Mark G Thank you for taking the time to review your stay. I am sincerely sorry that on your first visit we were unable to offer you your room preferences. However I was glad to see that on your second visit we were able to and you were allocated an executive room. I am sincerely sorry that you found... More 

Lincolnshire, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We had booked a smoking room. We arrived at the hotel before the check in time of 2pm and was advised that our room was not yet ready but the receptionist kindly organised for us to use the changing room in the leisure centre to freshen up and change before going out. We informed reception that we did not anticipate... More 

Helpful?
1 Thank Helen D
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Helen D Thank you for taking the time to review our hotel. I appreciate your feedback and I am sincerely sorry for the problems you experienced during your stay. We take all feedback seriously and my reception manager will take appropriate action to address the issue. Unfortunately the smoking rooms are located on the 2nd floor and my receptionist... More 

Travelers are raving about these Wrotham Heath hotels

Sudbury, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We found this to be preferable to the premier inn nearby, with helpful staff, good sized rooms and ensuite, plenty of parking. The hotel is away from the road so there is minimal noise. Great for a stopover.

Helpful?
Thank louloubelle77
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear louloubelle77 Thank you for taking the time to review your stay. It was lovely to hear that you prefer us to the premier inn and found our staff so friendly and helpful. We look forward to welcoming you back again. More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

We returned to this hotel after spending nearly a month there last year. It was good to see so many familiar faces. Too many to mention by name however everyone joined in to make our present stay (a month) very enjoyable, as this was our base during our time in the U.K. Agree with some comments re staffing in the... More 

Helpful?
Thank Betty T
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Betty T, Thank you for the lovely review, I am delighted that you enjoyed your stay. We look forward to welcoming you back to the hotel and the UK again next year. More 

Bristol, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 10 nights to sightsee; off motorway so good enough base to travel to Dover, Folkstone, Hadtings, Eastbourne, Brighton etc (adverage hour journeys). Nice looking hotel, downstairs areas are clean and smart, but rooms are in need of some updating (carpets, net curtains, Windows, bathroom). Having said that, our room was good enough and quiet to relax in. Customer service... More 

Helpful?
Thank T D B
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear T D B, Thank you for your lovely review, I am so glad that you had an enjoyable stay and got to visit many of our great local attractions. It was great to read you found the customer service excellent. I hope we can welcome you back in the foreseeable future to visit some more of our local attractions. More 

South England
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in literally hundreds of hotels all round the world and the breakfast here was quite honestly one of the best I have ever had. Fresh, plentiful, good quality and good order with no rushing, just what we like. I mean It's not everyday you see an electronic pancake maker which delivers your breakfast at the touch of... More 

Helpful?
Thank SouthEnglandGazania
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear SouthEnglandGazania Thank you so much for your lovely review. I am so glad you had such a great stay and found the breakfast one of the best you have ever had. The pancake machine is a great hit with many of our guests especially the children. Your feedback about Sue, our restaurant manager was great, she certainly is an... More 

Shoreham-by-sea
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was OK but I can't say I would return again soon. The room was as expected of Holiday Inn but the bathroom seemed a little tired and was not sparkling clean as you would expect. My wife needed an extra pillow but I had to ask for it on no less than three occasions which I thought was... More 

Helpful?
Thank shellandsteve71
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Shellandsteve71, Thank you for taking the time to review your stay. I am sincerely sorry for the issues you experienced during your stay. My head chef is looking to offer more daily specials to increase the variety on the menu. However, I am glad to see you enjoyed the breakfast. I hope we can welcome you back soon. More 

oxford
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a wedding party. The hotel is standard Holiday Inn and the hotel looks like it was built in the 70's and whilst there is nothing dramatically wrong, it could do with a lick of paint in places. There is no lift so being placed on the 3rd floor not only meant a long walk... More 

Helpful?
Thank specsaver
Karl E, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear specsaver Thank you for your detailed review of your visit to the hotel. I do hope you enjoyed the wedding that you attended. I am sincerely sorry that on this occasion the service fell below what you normally get in a Holiday Inn. From your feedback it clearly wasn't up to our usual standard and we were far busier... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The pretty Kent countryside welcomes you to Holiday Inn Maidstone-Sevenoaks, located just off junction 2A of the M26 motorway. Close to the M20 and the village of Wrotham Heath, 40-min drive from Channel Tunnel, 32 miles from London Gatwick Airport and only 2 miles from Borough Green train station. Visit Brands Hatch for motor-racing events in 15 minutes, Leeds Castle, London Golf Club, Hop Farm Family Park and King’s Hill Business Park. ... more   less 

Additional Information about Holiday Inn Maidstone - Sevenoaks

Address: London Road, Wrotham Heath TN15 7RS, England
Location: United Kingdom > England > Kent > Sevenoaks District > Wrotham Heath
Price Range: $89 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Maidstone - Sevenoaks 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Maidstone - Sevenoaks Hotel Wrotham Heath
Holiday Inn Sevenoaks
Sevenoaks Holiday Inn
Holiday Inn Maidstone - Sevenoaks Wrotham Heath, Sevenoaks District, Kent
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