Stayed in the hotel for a night , but it was not the pleasant experience , we booked for 2 adults plus a kid but it was a one bed , no bed for kid , no extra pillows or blankets . Bed is very hard not comfortable at all . Bed is very squeaky , you move then you get to hear a good sound . It was room no 27. Coffee kettle omg , it was not cleaned for months it seems , we tried to clear but it was so dirty we couldn’t , finally we ended up complaining and we got a bit better one . There is no in room telephone if you need anything you will have to walk down . There is not even a dustbin in the room . Terrace view is only good thing about the hotel. City center is just a short walk 7 to 10 min . There is no restaurant or cafe near by . They do provide airport shuttle for 40 Lari . Smart tv and smart lighting system which can be controlled by remote controller . Staff is very friendly and helpful .…
We really loved our stay here.. we ask lots of questions and they replied fast.. we requested higher floor, hotel transfer and pcr test everything they provided.. the room was clean everyday.. the breakfast was delicious and greeted by two beautiful ladies 😊 every morning.. the terrace for the bar was so beautiful because of the view.. i really recommend this hotel.. only 10 minutes walking in main city..
Perfect stay, the best in our whole trip to Georgia. The rooms are very nice&clean and the personel is kind and very helpful. Tasty breakfast. The hotel has nice terrace on the last floor with bar and few entertaiments (like chess for example), the prices on the bar are resonable. Highly recommended, we will come back for sure :)
Although when you drive up it feels like you are a bit far from the city center, you’re not. It’s a quiet hilltop hotel on a residential street but it’s a nice 7 minute walk to the very heart of the city. The breakfast is stellar! The ladies who make breakfast are sooooo great! They brought me joy every day with their awesome energy. The people at reception can book any tour or driver for anywhere you want to go. They even arranged a car to take me to Mestia. Feels like a family place and I loved it
Great hotel, with very helpful and friendly staff. They have a really nice terrace on top of the building were you can have a drink/cocktail. The hotel is in walking distance to the city center. We could park our car in front of the hotel. The breakfast was included and nice enough. Would recommend it for sure!
Visited Hotel Terrace in july,stayed for 2 weeks. Room was cozy and comfortable,equipted with air conditioning,smart tv,lighings could be controled by remote,which was the most comfortable. Housekeeping was cleaning the room and changing towels every day. Staff was very friendly and attantive,making you feel like at home. View from the terrace is incredible. Higly recommended!
Amazing people, good hotel :) i recommend to a hotel to buy a cover mattresses to the beds also :) but i liked this place very much! The walls are a bit thin but what can they do If the building is that way.
Our first introduction to the hotel was a pleasant and welcoming reception. However, there was no lift, so we had to carry our luggage up to the third floor. The room was small, clean, with a double bed, a safe, pull-out desk and bedside tables. The hand-held light switch was very handy and the bed was comfortable and we had a good night's sleep. Our room did have a TV, wall heater, bath towel heater, a fridge and free WiFi. It also had a jug but there was no tea, coffee or milk!!!! A lack of power-points meant that it was difficult to recharge our phones and i-pads. The bathroom was small, clean and offered the usual facilities that we were expecting. The shower did not have a great deal of pressure but was adequate and the water temperature was acceptable. On the top floor was a bar and outdoor terrace. This was a very relaxing area to have a late afternoon drink, and as the sun set, it provided a very pleasant view overlooking the town. The service provided was very good - drinks, not expensive. As the hotel did not have a restaurant, it was necessary to walk into town, which was a positive for the hotel, because it is located only about 10 minutes walking time from the town center. Breakfast was limited On offer was some fruit, yoghurt, cheese "sticks", cold meat, bread. tea and coffee. Nothing special. Overall, the Terrace Hotel had some positives and a few aspects of its operation and facilities that left a bit to be desired. However, the place had a pleasant atmosphere, and in comparison to other places we stayed, not only in Georgia, but also in Armenia and Azerbaijan, it, for us, rates a 4.…
I originally stayed at Hotel Terrace almost a year ago and I was impressed with the stay. Recently we stayed on two separate occasions and enjoyed the experience immensely. The staff members were all friendly and approachable, the rooms were comfortable with a good range of facilities, we appreciated the efficient aircon on the warm days and also the wide range and TV channels but the wifi could be ropey at times. We arranged taxis and airport transfers through the hotel and all were arranged efficiently. We used the Roof Top terrace which is such a chilled place with accompanying ambient music, such a nice place to spend an evening. Breakfast was excellent with a varied selection each morning. Another excellent stay, the hotel is perfect when staying in Kutaisi, it is a short walk from the centre of the city and represents amazing value for money and hopefully will return to again soon.…
I, my wife and our son would like to congratulate with Dimitri, his wife, all his family and the rest of the staff for the great time we spent there! A special mention is for the Terrace on the top of the building with a wonderful view of the city, the right place to taste a good local wine. Good breakfast, beautiful room with balcony with view of the Bagrati Cathedral. Excellent private service for the transfer from the airport and the half day excursion to Gelati and Motsameta. Well done!