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Zoe’s Paradise Waterfront Hotel

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Jalan Lingkar Tuktuk, Tuktuk Siadong, Samosir Island 22395 Indonesia
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (165)
Pool & Beach (45)
Room & Suite (27)

About

#1 of 12 Specialty lodging in Tuktuk Siadong
Location
5.0
Cleanliness
4.8
Service
4.6
Value
4.1
Zoé's Paradise Waterfront Hotel is located directly on the shores of Lake Toba with its own boat dock and guests can drive with the public passenger boat directly to the hotel. This cozy Boutique Hotel blending traditional culture with modern life and features tastefully-decorated rooms with fine furniture and a memorable lake view overlooking the beautiful garden and heart-shaped natural swimming pool. The hotel also has a lake-view restaurant that invites you to linger or if anyone is interested in the true Batak culture and authentic island life can book exceptional guided day trips with the hotel owner.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Highchairs available
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Fishing
Airport transportation
Taxi service
Baggage storage
Sun loungers / beach chairs
Sun umbrellas
Laundry service
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Room features
Desk
Housekeeping
Private balcony
Room service
Wardrobe / closet
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English, Indonesian
92Reviews3Q+A6Room tips
Traveler rating
  • 68
  • 19
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  • 2
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Frank N wrote a review Jun 2022
21 contributions
+1
I am writing this review as a German traveler, traveling in beginning of June 2022, after the borders were opened recently. Therefore, it is understandable, that not everything works perfectly yet. Zoe's Paradise is really a paradise. It is run by a Swiss/Indonesian couple. I was very warm welcomed and was offered a free upgrade to a room with balcony. I had a very good time there, with all staff being extremely friendly and helpful, e.g., when checking possible ways to get to Medan from Parapat (Spoiler: it's not very easy at the Moment). The hotel is clean, the rooms good. However, my bathroom was comparably small. But okay. The pool and its facilities are also nice and clean, with two slides. The hotel aims for sustainability, which I can fully support. You see this e.g. by the absence of AC and the shampoo dispenser instead of little one-time bottles. Very nice. When I left, I was given an impressive local present. That was really cool and again underlines the familiarity in this hotel. In general the hotel is very good equipped with things I often miss in a 4* hotel, e.g. slippers, a socket extension, pool towels ready, extra pillows.... Once again, thank you very much for this great stay with you. Hope to see you soon again. In summary: + Very friendly and helpful staff + It's a very nice feeling, that all staff know your name + Spacious room, but small bathroom + Very nice pool area with two slides and stuff for kids to play. + Western standard in several areas (e.g. socket extension cord... Jap, the small things make the stay there more comfortable) + Good breakfast, with lots of variety in fruits. But providing more butter and jam/honey would be good. + Stable WiFi, good water pressure and overall well organized - there was quite a lot of rubbish (water bottle etc.) and plants in the water in front of the hotel. This surely not comes from the hotel, but cleaning it would be better and makes a better feeling when starting to swim. - lunch/dinner food, as there is no chef currently. So there is only nasi goreng and mie goreng available. However, I was told that they are currently hiring a chef. - laundry service, it returned half of my clothes still being dirty. The management excused a lot for this issue and will talk to their laundry providers to improve. >>>>> In summary summary: I can highly recommend staying there and hope that with more tourist coming, some shortcomings are removed automatically. If I travel to Lake Toba again, I will definitely stay at Zoe's again, as it was a very open and friendly stay.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Lake View is nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marlen Haemmerli, Inhaber at Zoe’s Paradise Waterfront Hotel
Responded 2 weeks ago
Dear Frank I really appreciate your detailed feedback and we have learned from it! 👍. We are pleased that you were able to forgive our mistakes and also saw our strengths and that you realize that after such a long corona pandemic, not everything is going perfectly as before. I noticed immediately that you are an experienced traveler and can correctly assess situations. So I really appreciate your constructive feedback! My new team learns new things every day and understands the needs of westerners more and more. The English skills of my team are also making progress from week to week 😄. When I consider that the majority of my staff have never had direct contact with Western visitors before, I am proud of how sensitive our team is to Western guests. Thank you very much for all and we dont forget you! Warm greetings from Samosir Island, Marlen &Team
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Julianto T wrote a review Mar 2020
299 contributions64 helpful votes
The hotel is nice with perfect location, the view of lake toba & hills are very beautiful from the hotel. The hotel is clean, spacious, nice foods and staffs are friendly. However, we experience a quit slow process during check-in and check-out. Those could be the things to improve.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from marlenh396, Front Office Manager at Zoe’s Paradise Waterfront Hotel
Responded Mar 18, 2020
Dear Julianto, Thank you very much for taking the time to give this review, for the praise you convey in it ranging from the beautiful scenery, cleanliness, delicious food to the friendliness of the staff and thank you also for the input that you added in it, hopefully we can do the best for our hotel going forward and we apologize for the things that make you feel uncomfortable with us, we will continue to improve performance for the convenience of our guests. Have a good day. Many greetings from Lake Toba, Ribka, Zoe's Paradise Waterfront Hotel
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hendra wrote a review Nov 2019
6 contributions
+1
I love vacationing at Zoe's Paradise Hotel with my beloved family. due to the very polite reception of guests, the beauty of the view, the cleanliness of the rooms, the room and the best service. I really enjoyed: # delicious food, delicious, delicious. # Comfortable and clean room # beautiful views #best service # A friendly and beautiful manager😁✌ thank you @ zoe's paradise
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Date of stay: October 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marlen H, Front Office Manager at Zoe’s Paradise Waterfront Hotel
Responded Nov 15, 2019
Dear Guest, Thank you very much for making Zoe's Paradise Waterfront Hotel your choice as long as you and your family enjoy a vacation in Tuktuk, Samosir Island and also the time given to write reviews and give this extraordinary rating. We really appreciate and are very pleased with all the praise you added in the above review. If you want to take a vacation in Samosir again, we hope we can serve you again. Many greetings from Lake Toba, Ribka, Zoe's Paradise Waterfront Hotel
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Reemz wrote a review Oct 2019
6 contributions6 helpful votes
We stayed here for 2nights in September. The staff were very helpful at check in and the room was clean and spacious. The views are great. Breakfast was good with choice of western or Indonesian. Overall a very good stay, location was great too.
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marlen H, Owner at Zoe’s Paradise Waterfront Hotel
Responded Nov 11, 2019
Dear Guest, Thank you very much for spending your vacation at our hotel and taking the time to make this wonderful review. hopeful, we can serve you again when you come back. Many greetings from Lake Toba, Zoe's Paradise Waterfront Hotel
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Double J wrote a review Oct 2019
Butterworth, Malaysia17 contributions3 helpful votes
Very nice hotel with awesome view on lake and mountains. Probably one of the newer hotels arround the area. Although we got misinformed about the the ferry times, the staff is friendly and well trained. I would highly recommend to take a room with lake view. It is worth the money. The breakfast is okay. Dinner in this hotel is limited and mostly fried stuff. Some hotels up the road have better dinner options. The place is very relaxing; although when we were there, we could not sleep of noise and house music from parties of another hotel down the road until 1am in the night. And in very early morning some of the other guests were shouting through the hallway and making loud noises. This has to do with the attitude of the guests and not with the hotel. However, the hotel could maybe put up some signs to warn about respecting other guests comfort/silence. The hotel is very clean, including a nice garden and pool. Take note that there’s no elevator and the stairs may not be suitable for elderly who cannot climb stairs well. At the hotel you can also rent a scooter/motorbike, and it is fun to drive arround. Overall I highly reconmend this hotel.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marlen H, Owner at Zoe’s Paradise Waterfront Hotel
Responded Nov 11, 2019
Dear Guest, Thank you for choosing Zoe's Paradise Waterfront Hotel as your place to stay while you enjoy your vacation on Tuktuk, Samosir Island and taking the time to write reviews and share experiences. very happy for all the praise. If some things make you feel uncomfortable we apologize, and we also thank you for saying this through this review, and we will continue to correct any deficiencies. Hopefully we can serve you again at a later time. many greetings from Dananu Toba Zoe's Paradise Waterfront Hotel
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Boukje J wrote a review Oct 2019
Sungai Petani, Malaysia52 contributions1 helpful vote
New hotel, staff is nice and helpful. Rooms are very clean. We had a room with balcony lake view. Nice place to relax a bit. Beautiful environment. Breakfast is good, dinner better go out. Was a fun holiday
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marlen H, Owner at Zoe’s Paradise Waterfront Hotel
Responded Nov 11, 2019
Dear Guest, Thank you for choosing Zoe's Paradise Waterfront Hotel as your place to stay while you enjoy your vacation on Tuktuk, Samosir Island and taking the time to write reviews and share experiences. very happy for all the praise. If some things make you feel uncomfortable we apologize, and we also thank you for saying this through this review, and we will continue to correct any deficiencies. Hopefully we can serve you again at a later time. many greetings from Dananu Toba Zoe's Paradise Waterfront Hotel
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Gabrijela1972 wrote a review Sep 2019
Maribor, Slovenia341 contributions33 helpful votes
+1
Really gorgeous hotel, with large rooms, comfortable bed and great lake view. The staff was very friendly and helpful, this is what matters most! The food was very tasty so we recommend eating at the hotel. We also would like to thank to the hotel owner for the island trip and kindness. Highly recommended!
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Date of stay: September 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Marlen H, Owner at Zoe’s Paradise Waterfront Hotel
Responded Nov 11, 2019
Dear guest, Thank you for choosing Zoe's Paradise Waterfront Hotel as your place to stay while enjoying a vacation in Tuktuk, Samosir Island and taking the time to write a review and share experiences. very happy for all the praise. Hopefully we can serve you again later. many greetings from Dananu Toba Zoe's Paradise Waterfront Hotel
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laucnj wrote a review Aug 2019
Singapore, Singapore81 contributions9 helpful votes
I loved every minute of my 3 night stay here. Staff were courteous and attentive; the room was kept clean; wifi was zippy; and the included breakfast was delicious (especially the Mie Gomak !) If you wish to stay here, please make sure to ask for the rooms overlooking the lake. Mine’s not....
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Date of stay: August 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marlen H, Inhaber at Zoe’s Paradise Waterfront Hotel
Responded Aug 25, 2019
Dear Laucnj Wow, thank you for this great review! We hope to see you again, and this time with a lake view room 😉. Many greetings from Samosir Island, the crew from Zoé's Paradise, Waterfront Hotel
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Clark Gable wrote a review Aug 2019
Atlanta, Georgia10 contributions2 helpful votes
Spent few days in this adorable place. View from the room was stunning, all staff is attentive, polite and smiling. Cosy room with all the necessary amenities, wi-fi and hot water. Absolutely amazing and tasty breakfast! Great Job, guys! Definitely recommended!
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Date of stay: June 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marlen H, Inhaber at Zoe’s Paradise Waterfront Hotel
Responded Aug 25, 2019
Dear Clark Thank you very much for all. Also my staff enjoyed your stay with us! We wish you all the best and hope to see you again some day. Marlen Hämmerli with team
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Peter S wrote a review Jul 2019
2 contributions
We stayed just a short time but the service was excellent the room was just perfect , could not wait for breakfast so much to choose and most homemade. We came away so relaxed owners were wonderful wow
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$38 - $50 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraNorth SumatraSamosir IslandTuktuk Siadong
NUMBER OF ROOMS
17
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Frequently Asked Questions about Zoe’s Paradise Waterfront Hotel
Which popular attractions are close to Zoe’s Paradise Waterfront Hotel?
Nearby attractions include Lake Toba (0.3 miles), Roy's Pub Live Music (0.4 miles), and Erick Souvenir Shop (0.4 miles).
What are some of the property amenities at Zoe’s Paradise Waterfront Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Zoe’s Paradise Waterfront Hotel?
Top room amenities include a desk, a view of the mountains, and a pool view.
What food & drink options are available at Zoe’s Paradise Waterfront Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoe’s Paradise Waterfront Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Zoe’s Paradise Waterfront Hotel?
Conveniently located restaurants include Today's Cafe, Jenny's Restaurant, and Leo's Restaurant.
Are there opportunities to exercise at Zoe’s Paradise Waterfront Hotel?
Yes, guests have access to a pool during their stay.
Does Zoe’s Paradise Waterfront Hotel have airport transportation?
Yes, Zoe’s Paradise Waterfront Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Zoe’s Paradise Waterfront Hotel?
The staff speaks multiple languages, including English and Indonesian.
Does Zoe’s Paradise Waterfront Hotel have any great views?
Yes, guests often enjoy the ocean view available here.