SPORTHOTEL DACHSTEIN WEST

Small rooms, everyday similar breakfast, average food for dinner, expensive drinks, poor equipment for skiers, basic wellness. The hotel has really nothing to do with sports. This is far bellow the standard we are used to in Austria. It was definitely our last time.

Date of stay: February 2019

Dear Pavel, we are sorry you had a negative experience in our hotel. We are a 3 star hotel and hence we do not have huge rooms, but they are also not small. The wellness is basic (we have sauna, infra sauna and steam bath and a relaxing area) and we have storage for ski equipment. We are not Sporthotel because there are a lot of sports you can do inside the hotel, but because our location is very favourable for skiers (150 m from the skilifts) and there are a huge variety of other outdoor activities you can do. (hiking,biking, swimming and basically all kinds of sports) Best Regards, the Sporthotel Team

Around magnificent mountains

The hotel is in Annaberg im Lammertal, a beautiful place in Austria. We spent 4 nights there in summer and it was perfect. We got a nice, clean room overlooking to the bank of Lammer river. The beds were comfortable, the apartman was well-equiped, it had a fridge, too. The staff…

Date of stay: August 2018

+1

Very noisy

1. The hotel is located on a very busy, noisy road with heavy traffic, and in the rooms overlooking this road the noise is infernal. 2. The hotel's parking is in fact the city's central parking lot, 200 meters away. 3. You can not dine on the terrace on the bank of the river. 4.…

Date of stay: August 2018

Dear Ecaterina, thank you for your feedback. We are sorry that you had a bad experience at our hotel even though we tried to fix all your problems you mentioned. Please allow us to reach to your concerns one by one: 1. Location: The hotel is located in the center of Annaberg im Lammertal where there is indeed a road, but the traffic is not big given that it is a small village in the mountains. All the windows are new and soundproof, but if they are open, there can be indeed a little traffic noise. 2. Parking: Since we are in the center of the village we do not own our own parking space, but all our guests use the public parking lot which is app. 3 min walk from us. 3. Dining on the terrace: if the weather is nice, guests can dine on the terrace. 4. Towels: we change the towels as often guests needs, but we also ask them to put on the floor the dirty towels which needs to be changed, as it is really harmful to the environment to wash all the towels which are not even used. 5. Staff: part of our staff is Hungarian, just as everywhere else in Austria. We do not think that this would effect the quality of service as they speak fluent German and English and according to the majority of the reviews they are extremely nice and friendly. 6. Room: there is no such category on Booking.com as Superior Quadruple room, only Standard. We made a mistake when we did not inform you that the room you booked will be a bit smaller than the normal quadruple rooms but as a compensation we offered you the free stay of the 4th person which you accepted but forgot to mention in this review. 7. Your booking on Booking was marked no show when you left the hotel to look for another one. Once again we are sorry for your inconvenience, and will try to do our best to learn from your feedback.

Good location

We stopped there in the middle of our roadtrip in Austria, we were in our way to Hallstatt. Even if we were there in the summer, we could notice thet it is close to the ski slopes. It hasnt’t it’s own parking, but a free public parking is close. The staff is welcoming, the food…

Date of stay: July 2018

Very Good

I'm amazed! We're here for 2 days and I would stay much longer if I had time to spare! The room is nice and well equiped (the only thing missing is a minifridge, but I don't need it), the bathroom is clean, food tastes greate (I even asked for a vegetarian meal and they had it)…

Date of stay: May 2018