Ferienhotels Alber
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About
#4 of 8 hotels in Mallnitz
Location
4.2
Cleanliness
3.3
Service
3.4
Value
3.1
Looking for a place to stay in Mallnitz? Then look no further than Ferienhotels Alber, a family-friendly hotel that brings the best of Mallnitz to your doorstep.
A gift shop, newspaper, and a convenience store are some of the conveniences offered at this hotel. In addition, Ferienhotels Alber offers a hot tub and an on-site restaurant, which will help make your Mallnitz trip additionally gratifying.
While you’re here, be sure to check out Pizzeria Michael Rusnak, one of the Italian restaurants that can be found in Mallnitz, which is a short distance from Ferienhotels Alber.
Mallnitz is also home to BIOS Nationalpark-Zentrum, a popular science museum that is not too far from Ferienhotels Alber.
We’re sure you’ll enjoy your stay at Ferienhotels Alber as you experience everything Mallnitz has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Wifi
Sauna
Restaurant
Breakfast buffet
Special diet menus
Game room
Hiking
Ski school
Skiing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Center with Internet Access
Spa
Hammam
Massage
Solarium
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Safe
Telephone
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, Dutch, German, Italian
Location
60Somewhat walkable
Grade: 60 out of 100
22Restaurantswithin 5 miles
17Attractionswithin 5 miles
Mallnitz 26, Mallnitz 9822 Austria
Name/address in local language
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I am afraid this is a very tired place, much in need of modernisation. Restaurant for dinner was very "set menu", food OK. Breakfast was poor. Bathrooms in particular (one of those awful metal strips to trip you up when entering). It's a great building but needs an upgrade. Staff were helpful but a bit scruffy and it felt like they were doing you a favour. WiFi was very poor quality
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This hotel has two sides, left side is OK.But the right side of this hotel is terrible dirty, old, danger in case of fire, danger in case of rain = electric installation on balcony is something what can not be accepted in EU. Unfortunately, we were asked to stay in the right side, so it was better to leave this hotel and find something acceptable although we paid our stay two months in advance. Again, I could not believe that something like this can happen in Austria. So it was absolutely disaster = disgusting, you have to see my attached pictures.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: danger in case of fire, danger in case of rain = electric installation on balcony is something...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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First thing first. We went there for a ski vacation. And the ski area near Mallnitz is quiet, small, which is not bad. Ski area is with limited possibilities and if bad weather you can use only a segment of ~2,5 km of slopes. Of course you can choose to go to Molltaler Glacier, 25 km away, and find better ski conditions. About the accommodation, is obviously an old family business and the architecture at the entrance area looks cozy and warm. What was nice/great: the food - very diversified whether it was breakfast or dinner - and the chef come up with some interesting dishes for the dinner; SPA area - a nice one, not very crowded (depending on the time you visited), with all you need - a jacuzzi, two dry, one steamy and one infrared saunas, rest area, etc.; the playground - the children loved it, they had a lot of things to do/play there. Of course they were supervised by a lady during the evening; the Tavern - across the street, a very warm place with a fireplace build in the middle of one the saloons. Now what could/should do they do better/change in my opinion: some staff member attitude: and there are two examples: at the Tavern, during the coffee time they served also some cake. The bartender was more interested to make sure none of the children or us will have more than one piece. Even if in the end lots of cake last there, he prefer to take it back to kitchen (not that I be a fan cake). Another example was when one of our group member wanted to celebrate his birthday. He polite the waiter ask if is possible to get two of his bottles of wine to serve us. First he was ask to pay a cork tax (which I find it normally) of 5 euro/bottle. But then, somehow they change their minds and ask the cork tax of 5 euro for each adult participant... What else they should improve: rooms aspect and room furniture. The quality of WiFi, which is less than poor.…
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Date of stay: February 2017Trip type: Traveled with family
Rooms
Cleanliness
Service
Room Tip: Ask for new fully refurbished rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We chose the Alber hotel from a travel agency offer and were really satisfied. Nice, friendly and helpful staff and excellent cuisine together with a lot of possibilities to spend free time made our holiday a pleasantly spent time. When we could go skiing because of bad weather, we went to the thermal spa in Bad Gastein (15 minutes by train) or we went hiking to the Hohe Tauern National Park. You cannot get bored there and Mallnitz is not so busy as Bad Gastein.
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Date of stay: February 2016Trip type: Traveled with family
Location
Cleanliness
Service
Room Tip: we stayed in the attached building which was quiet and comfortable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We were 5 families. We chose this hotel from many others, from a whole offer of a travel agency. We chose based on the internet page of the hotel and the presentations given by the travel agency. We stayed a whole week, being in a ski vacation. Seen from outside and the common areas, the hotel is great. Nice look from outside, cosy reception area with a bar, nice dining areas. Actually the ground floor is a huge restaurant split in 2 parts that flank the reception/bar areas. There is a tavern of the hotel in the next building, with a nice ambience, a fireplace in the middle of the room... nice! The spa is a significant place, situated on the basement of the building: it has a jacuzzi, 2 dry saunas, 1 wet sauna, infrared sauna, tanning equipment, massage and relax area. A real spa! Though, that was a moment when i took the last available towel. Another problem: in order to reach the spa you have to pass the dining areas and/or reception/bar area. Imagine that all the people on the tables are looking at you passing by... Oh, they rented bath robes, but 30 euros/piece seemed too expensive to us. The food was good and the breakfast was generous and good. All 5 rooms we got were quite the same: not too big, but in extremely bad shape. The walls were repaired here and there and they got a paint only on those areas. The doors were creaking, the extra bed in our room had a piece of wood sustaining it, so the feet area was higher than the head area, my daughter had to sleep with her feet upper than her head... My bed was creaking so bad that i woke up every time i moved in my sleep. The bathrooms had all very old knobs and old furniture. The heaters in the rooms and bathrooms were making a permanent water flowing noise, giving us all the sensation that we needed to go use the bathroom. In the room we had a small TV, smoke sensor and a safe. In the bathroom there was a hair dryer. They cleaned up the room every day and changed the towels each time we needed. They say the internet (wi-fi) its free on the common areas, but in reality is working as it wishes and when it wishes... not too much and not well at all. But all the thing above wouldn't upset us too much. The problem was the general attitude, starting with the waiter which wasn't interested to take our orders till he didn't served us with the meal, in the order he wanted, not us, the receptionists who didn't bother too much to inform us about the slope areas and status or that ski bus schedule changed. The only one that really deserve to be mentioned is Peter, the bartender from the hotel taverna. A great guy and a real pro in his duties. Thank you, Peter! The ski room is large enough, with many boots driers, good ski stands and enough places to stay and put the boots on. Also, very close to the exit door. There are 2 ski areas in the neighbourhood: Ankogel area - closest to the hotel and Moltaller Glacier area - about 25 km away. The ski bus was connecting those points, stopping in the front of the hotel, twice a day. At first, because of the lack of snow, the only available area for skiing was the Glacier, the bus needed 45-60 minutes to reach from the hotel. First 4 days, all was good. But after the Ankogel area was partially available for skiing, the ski bus suddenly costed 7 euros per person to reach Moltaller. When we asked at the reception about this, the receptionist said that we should pay and the hotel would refund us those money. But they told us this only after we lost the bus and only because we asked. So, the last 2 days, we went to ski by our own cars. Which had a good part: shortened the time to get there to about 25 minutes. In the departure day, we had to pay our bar bill. And when we reached home, we had the surprise to see that we were billed an extra 48 (!) euros as a resort tax (we were 2 adults and a 15 years child). Being the one that arranged the vacation for the entire group, now I have to explain what is that to the rest of our friends... As a conclusion: things could really be better with a little more interest involved. Its clear that the hotel has a part of 4 stars and one of 3 stars. And they advertise the 4 stars hotel. But its not good to let people think they will get a thing and give them less, even for the right price. For this reason, I won't go back there.…
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Date of stay: January 2016Trip type: Traveled with friends
Rooms
Location
Service
Room Tip: Ask for a room with balcony.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
For a long weekend we like to go to Alber as a basis for skiing, ski touring and cross-country skiing. unfortunately this year we had to change to mountaineering as missing the snow. nevertheless we had 4 excelent days, with excelent weather and with very delissious half-board every day. Thank you very much, we'll see us next year.
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Date of stay: December 2015Trip type: Traveled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is located in beautiful Mallnitz, right at the heart of the Hohe Tauern National Park, with lots of walks right on your doorstep. The staff and the family that runs the hotel are friendly. While not a boutique hotel, Ferienhotel Alber has some degree of the Alps hospitality. Personally I didn't experience any of the incoveniencies mentioned by other trip advisor reviewers. We had a suite which was very large, everything worked fine, the room was kept clean. The food is good without being extremely refined and every evening there is a choice between different things for the main course. All in all a positive experience and definitely good value for money. It's worth paying just a bit extra for the suite.
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Date of stay: September 2015Trip type: Traveled as a couple
Cleanliness
Service
Sleep Quality
Room Tip: It's worth getting suite for just a bit more money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel was a real disappointment. When we were dissatisfied with the room they gave us (when we had booked 4 stars, we got their smallest 3 star room at the most remote corner of the hotel), they more or less blamed us for booking 4 stars and with some resistance gave us a larger room which was still rather shabby and smelled as if someone had smoked there. For sure, we will not be back.
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Date of stay: August 2015Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The food was great and so was the service. We had lovely big rooms both with balcony. When my husband left his walking shoes in the hotel they were sent to us free of charge. Amazing! When we were there the internet worked only intermittently but staff were addressing this problem.
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Date of stay: April 2015Trip type: Traveled with family
Location
Service
Sleep Quality
Room Tip: Ask for a suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
HongKongTraveller3 wrote a review Jan 2015
The Hague, The Netherlands189 contributions141 helpful votes
This is a very big hotel right in the centre of town. This hotel is not very expensive compared to similar hotels in large ski regions but is also not special. The food is ok, not spectacular and the Kuchenbuffet in the afternoon is free, but not high quality. They only serve coffee, no tea, and the coffee is not very good. Breakfast is also fine but if you want eggs or bacon, you have to pay extra. They allow dogs in the hotel room and there are also two (very friendly) dogs in the kids play area. Rooms are also ok, but outdated. Curtains came down several times and were repaired but not permanently. Wifi is not working well and was down several times a day. The beauty treatment is in an area that is a bit outdated and also not cheap, but with a friendly lady. Skibus stops in front of the hotel (10 min to Ankogel ski-area) and the skiroom is on the ground floor. Supermarket is around the corner.…
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Date of stay: December 2014Trip type: Traveled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$131 - $156 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsCarinthiaMallnitz
NUMBER OF ROOMS
98
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Frequently Asked Questions about Ferienhotels Alber
Which popular attractions are close to Ferienhotels Alber?
Nearby attractions include Raggaschlucht (4.3 miles), Groppenstein Gorge - Waterfall (4.2 miles), and Hochgebirgsbahnen Ankogel (4.2 miles).
What are some of the property amenities at Ferienhotels Alber?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ferienhotels Alber?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Ferienhotels Alber?
Conveniently located restaurants include Launsberghuette Obervellach, Grillkunst Restaurant & Lounge, and Sportcafe.
Are there opportunities to exercise at Ferienhotels Alber?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Ferienhotels Alber have an airport shuttle?
Yes, Ferienhotels Alber offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Ferienhotels Alber have airport transportation?
Yes, Ferienhotels Alber offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Ferienhotels Alber located near the city center?
Yes, it is 0.05 miles away from the center of Mallnitz.
Are pets allowed at Ferienhotels Alber?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ferienhotels Alber?
The staff speaks multiple languages, including English, German, Italian, and Dutch.