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Amaya Beach

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561 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Reviewed January 29, 2017 via mobile

Arrived on the 23rd of January to the hotel, had an incident with one of the spoiled locals, that required us to contact the tourism police and was taken further to court the next day. What amazed me and my partner is that, the Assistant Manager and deputy manager of the hotel have offered to Accompany us the whole time...

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Helpful?
Thank Fadi G
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear Fadi G, Ayubowan from Amaya Resorts and Spas ! Thank you for taking the time to share your experience at Amaya Beach on Tripadvisor. We appreciate your kind review and are glad that your experience with us proved to be to your satisfaction. Thank you for your individual acknowledgement of Priyanke , Luanja, Lakmal, Mahesh, Suraj, Suji and Lakshitha...

London, United Kingdom
Reviewed January 29, 2017

After a long 20hour and something trip to this beautiful location for a long awaited holiday, we arrived to be greeted with a big smile and big open hearts. After an incident with one of the local guests, Police was required, where we had to go to the Police station where the Assistant Manager and the Deputy Manager, Priyanke Pamunuwa...

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Helpful?
Thank jenyashcherbyna
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear jenyashcherbyna, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to share this review of Amaya Beach on Tripadvisor. We are glad that our staff were successful in ensuring your stay with us was comfortable and that your experience overall was to your satisfaction. We appreciate your kind words and acknowledgement of our staff members and...

Reviewed January 27, 2017 via mobile

Positives -Great swimming pool, very long. average depth is say three foot but it gets deeper to say 4foot at the ends and you can swim lengths easily -Great rooms, big beds and comfortable pillows et -the buffet breakfast and dinner were very good but overpriced see below -the staff were excellent Negatives (nothing major just small comments) -the hot...

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Helpful?
Thank Sam H
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear Sam H, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to share your experience at Amaya Beach on Tripadvisor. We are delighted to learn that most aspects of your stay were to your satisfaction. We appreciate your comments and feedback which are very important to us in our continuous efforts to serve you better. Thank...

Reviewed January 25, 2017

We arrived there during a busy season and took about 10-15 mins to even get someone from the reception talking to us. The reception really need to improve on their attitude and how they greet customers at least to acknowledge them rather than let them standing wondering if we are invisible. However one gentleman took notice and helped with our...

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Helpful?
Thank Sameera A
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear Sameera A, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to share your experience at Amaya Beach on Tripadvisor. We regret to learn that your first impression of Amaya Beach fell short of the high level of service we strive to maintain and we hope you will accept our sincere apologies. We are delighted however...

Sydney, Australia
Reviewed January 20, 2017

We were greeted with a warm and friendly welcome. This Hotel is Large and extremely spacious. Located by the Beach, The Bed Rooms were large and beautifully fitted. Excellent Food. My wife and I enjoyed a soothing massage at the spa center which was extremely clean.

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Helpful?
Thank Palitha W
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear Palitha W, Ayubowan from Amaya Resorts and Spas! Thank you for sharing this lovely review of Amaya Beach on Tripadvisor. We appreciate your kind comments and are delighted that you enjoyed a comfortable and wonderful stay with us. Thank you for your valued patronage and wonderful review. We look forward to the opportunity of welcoming you back to Amaya...

Riga, Latvia
Reviewed January 20, 2017

We stayed here for one night and had dinner + breakfast. The rooms are wonderful, spacious, modern and nice views from the balconies we had. Also if your travelling as a big family you can get interconnecting rooms which were nice. Dinner was pretty ordinary for Sri Lankan buffett standards. The menus made no sense and the food was kinda...

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Helpful?
Thank ashrun_fernando
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear ashrun_Fernando, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to share your experience at Amaya Beach on Tripadvisor. We are glad that some aspects of your stay were to your satisfaction. We appreciate your comments and feedback which are duly noted and very useful to us in our continuous efforts to serve you better. Thank...

Melbourne, Australia
Reviewed January 18, 2017 via mobile

Very nice hotel. Well structured, well planned and organised. Rooms are big enough. Didn't enjoy the food much as some curries are too spicy (hot). Some buffet menus are not matching. Staff must be more friendly and pleasant. Stayed two days. Beach is not good to walk around as lots of coral pieces.

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Thank dan77dd
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear dan77dd, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to review your experience at Amaya Beach on Triadvisor. We regret to learn that our food proved to be too spicy for your palate. We appreciate your comments and feedback which are very important to us in our continuous efforts to serve you better. Thank you...

Melbourne, Australia
Reviewed January 17, 2017

The hotel is lovely and being set on the beach provides spectacular views. The beach itself isn't perfect for swimming, but the pool is grand. The property is very well maintained, and our stay was luxurious. The spa is very overpriced and even a pedicure was Rs 6000!!! The food was good but not spectacular and ala carte meals were...

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Helpful?
1Thank pjwellington
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear pjwellington, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to share your experience at Amaya Beach on Tripadvisor. We are delighted to learn that you enjoyed a luxurious stay with us. Your feedback and comments are duly noted and we are taking the necessary steps to ensure that the high level of service we strive...

Reviewed January 16, 2017 via mobile

The location of the hotel is amazing and it's aesthetics are elegant too. The rooms are modern and spacious. The food is great and the staff are kind and helpful. The only downside is that if guests want to take a swim in the sea, they must use the public beach as there are corals in the sea in front...

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Helpful?
Thank Dimithre
Customer Relati... A, Customer Relationship Manager at Amaya Beach, responded to this review

Dear Dimithre, Ayubowan from Amaya Resorts and Spas! Thank you for taking the time to share your experience at Amaya Beach on Tripadvisor. We are delighted that you enjoyed a comfortable stay with us and that our guest rooms, food and beverage and the hospitality of our staff were to your satisfaction. Thank you for your valued patronage. We look...

Reviewed January 15, 2017

We were a part of a group tour of two nights and three day package organised by Amaya Resorts and Spas head office in Colombo. The first disappointment came when they said, since the required numbers haven't confirmed, we have to accommodate ourselves in a small passenger van instead of a luxury bus as advertised. It was definitely nightmarish to...

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Helpful?
1Thank Lalindra J
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Amenities

Highlights
  • Breakfast included
  • Beachfront
  • Pool
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Amaya Beach Passikudah Resort & Spa Sri Lanka is set next to the beach at Passikudah Bay, a long stretch of coastline renowned for its calm and shallow waters, ideal for swimming and water sports. Besides relaxing on the tranquil beach you will enjoy a wide range of facilities and activities including a large swimming pool, water sports and an award-winning spa. ... more   less 

Additional Information about Amaya Beach

Address: | National Holiday Resort, Passikudah, Batticaloa 30000, Sri Lanka (Formerly Centara Passikudah Resort & Spa Srilanka)
Location: Sri Lanka > Eastern Province > Batticaloa
Price Range: $69 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amaya Beach 4*
Number of rooms: 125
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Questions & Answers

Here's what travelers have asked, with answers from Amaya Beach staff and other travelers.
13 questions
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Leicester, United Kingdom
5 months ago
Melbourne, Victoria, Australia
over a year ago
Cairo, Egypt
over a year ago

See all questions (13)

Questions? Get answers from Amaya Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I recommend a room at 1st or 2nd floor for better view.”
 of 5 bubbles Chamidissa, Feb 2, 2017 | Read review
“bottom rooms have great accessability to the beach”
 of 5 bubbles priyanij, Jan 31, 2017 | Read review
“Ground floor gives you the best view of the hotel and the ocean.”
 of 5 bubbles jenyashcherbyna, Jan 29, 2017 | Read review
“rooms on 1st floor have nice views from balcony”
 of 5 bubbles ashrun_fernando, Jan 20, 2017 | Read review
“Get a rom with a sea view.”
 of 5 bubbles pjwellington, Jan 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question