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Shangri-La Hotel Manzhouli

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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Room Service
Wheelchair access
Bar/Lounge
Spa
Indoor pool
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Babysitting
Non-Smoking Hotel
Sauna
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Room features
Suites
Air Conditioning
Minibar
Non-Smoking Rooms
Family Rooms
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HOTEL STYLE
Safe
Quaint
HOTEL CLASS
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Location
Full view
Getting there
Manzhouli Airport5 mi
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Reviews (59)
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20 results
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12
6
1
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1
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LanguageEnglish
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12
6
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All reviews place to stay room service great hotel russian restaurant smoking city gym chinese
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1 - 5 of 20 reviews
Reviewed October 22, 2018

I stayed in this hotel for almost 2 weeks. I have to agree, that it was not up to Shangri-La standards, although I'm not sure if it's the fault of the hotel or general economic situation in the city. The Russian restaurant is closed down,...More

Date of stay: October 2018
Thank Chairmaine_LLL
Response from vitol635, 公關經理 at Shangri-La Hotel ManzhouliResponded October 25, 2018

Dear Guest, Thank you for taking the time to share your experiences when you stayed in our hotel recently. Unfortunately it was not up to your expectation with such unpleasant experiences and please accept our apologies. Our aim is to deliver an exceptional experience to...More

Reviewed August 26, 2018 via mobile

Service is not up to Shangri-la standard. The swimming pool is not nice at all, very noisy and you have to wear a cap to swim. Room service is terrible, there is very little choice and it does not match the menu.More

Date of stay: August 2018
Thank manoncesano
Response from vito l, 公關經理 at Shangri-La Hotel ManzhouliResponded September 2, 2018

Dear Guest, Thank you for taking the time to share your unpleasant experiences when you stayed in our hotel with us. Our aim is to deliver an exceptional experience to our customers but it's apparent that in this case we did not make it. We...More

Reviewed March 15, 2018 via mobile

I stayed in this hotel on March 2018 per 3 nights. The service and reception was really good (one of the best I had ever). The room is really clean, comfortable and with a great view from city or lake. Breakfast is complete (international or...More

Date of stay: March 2018
Thank VMLopes
Response from vito l, 公關經理 at Shangri-La Hotel ManzhouliResponded March 21, 2018

Dear Guest, Thank you very much for your compliments. I am happy to learn that you have enjoyed your stay but we still have area for further improvement and we have taken immediate actions. Feedback such as yours is very important for us in our...More

Reviewed November 6, 2017

The hotel is high quality and staff are super friendly. Highly recommended as a place to stay. Easy walk into main shopping areas, restaurants and bars. Free wifi. Checking process needs some time as for many Chinese hotels but worth the wait.

Date of stay: October 2017
Thank NeilW2422
Response from vito l, 公關經理 at Shangri-La Hotel ManzhouliResponded November 8, 2017

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed October 29, 2017 via mobile

Staff was excellent,check in fast. Beautiful lobby and lounge area. Room was typical Shangri-La, perfectly clean, organized, bed was very comfortable. Breakfast was included - one day was open buffet with many food options, next day was a smaller set menu - both were fineI...More

Date of stay: October 2017
Thank justrewardf4
Response from vito l, 公關經理 at Shangri-La Hotel ManzhouliResponded October 31, 2017

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Room Tips
"all rooms seems perfectly placed"
dereky328
Sep 10, 2015
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PRICE RANGE
$105 - $125 (Based on Average Rates for a Standard Room)
LOCATION
ChinaInner MongoliaManzhouli
NUMBER OF ROOMS
235
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