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SERENA SHIGAR FORT

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Shigar 16300 Pakistan
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (318)
Room & Suite (73)
Dining (20)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SERENA SHIGAR FORT
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 B&Bs / Inns in Shigar
Location
Cleanliness
Service
Value
Located on the legendry route to the world’s second highest mountain K-2, and known as Fong-Khar, which in the local language means the “Palace on the Rock”. This was restored by Aga Khan Cultural Service Pakistan (AKCSP-P) an institution of the Aga Khan Development Network. Shigar Fort Residence is a unique heritage guesthouse that offers guests the opportunity to experience the restored original architecture of the 17th Century Raja Fort Palace, while enjoying the modern amenities and services of a luxury guest house.The complex at Shigar comprises of the 400-year-old Fort / Palace and two more recent buildings, the "Old House" and the "Garden House". The former Palace of the Raja of Shigar has been transformed into a 20 room heritage guesthouse, with the grand audience hall serving as a museum of Balti culture and featuring select examples of fine wood-carvings, as well as other heritage objects.
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Property amenities
Free parking
Restaurant
Board games / puzzles
Children's television networks
Airport transportation
Meeting rooms
BBQ facilities
Baggage storage
Secured parking
Breakfast buffet
Breakfast in the room
Car hire
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Room service
VIP room facilities
Bottled water
Iron
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Urdu

Location

Full view
Contact
Shigar 16300 Pakistan
Getting there
Skardu Airport13 miSee all flights
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188Reviews2Q+A51Room tips
Traveler rating
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Popular mentions
Majid-Khandwala wrote a review Sep 2021
Karachi, Pakistan23 contributions18 helpful votes
We stayed at Serena Shigar Fort Hotel for 4 nights from 8 to 12 September. The hotel has a lot of character and a 5 star ambience as far as the open areas are concerned - particularly the riverside restaurant and the balcony outside our room G4 overlooking the garden. However once you enter the room the quality of the room and bathroom was very disappointing. Stained carpet, leaking tap and cheap bathroom fittings was quite a shock for us particularly when compared to the outstanding rooms and bathrooms at Serena Khaplu Palace Hotel we stayed earlier. Further the toilet (Muslim) shower which is usually located on the right hand side of the toilet was placed on the left hand side, which was very inconvenient. (See Photos attached).
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: Rooms G4 to G7 are at a very nice location with a balcony overlooking the garden. However they...
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Response from Abdul Karim, General Manager at SERENA SHIGAR FORT
Responded Sep 23, 2021
Thank you for sharing your experience at Serena Shigar Fort through the guest satisfaction survey. Feedback from our guest in the most valuable advice we can receive. I am very concerned to know about the washroom and fittings. We are in process of the upgrading and hopefully during the slow season be completed. we appreciate your kind compliments about our hotel service and facilities . Thank you for your great support and it will be our pleasure to offer you an another delightful experience at Serena ShigarFort in the future. Thank you once again for your valuable feedback. Kind Regards, Abdul Karim Manager Serena Shigar Fort 03555 119994
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Abbas A wrote a review Sep 2021
3 contributions1 helpful vote
This was a hotel stay I might never forget. You may have high expectations from the Serena chain, but Serena Shigar will win you over in unique fashion. The staff are all locals of the area, and are genuinely kind, welcoming and hospitable. They are ready to go above and beyond for their guests. I had a few minor complaints for my room but they were all addressed promptly. The building, rooms and garden areas are astoundingly beautiful. You might want to spend a day of your trip just relaxing in your room and having snacks in the garden. Not to mention the historic elements of Shigar Fort, which you will found out about through a 20 minute guided tour with a cordial tour guide. Our room in the Garden House was lovely, spacious and comfortable. One thing I would have appreciated is a ceiling fan, but extra pedestal fans were provided on request. At times there were issues with hot water in the bathrooms, but I expect it to be fixed soon. The bathroom itself was a bit small with not the best fittings. It was comfortable and completely functional, but there is some room for improvement. It is worth noting that you may have a different experience in the heritage rooms, which seemed smaller. If you are considering luxury hotels in Skardu, you would be foolish to pick any other option if Serena is available.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: I prefer the garden rooms over the heritage rooms
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Response from Abdul Karim, General Manager at SERENA SHIGAR FORT
Responded Sep 23, 2021
Dear Sir Thank you for sharing your experience at Serena Shigar Fort through the guest satisfaction survey. Feedback from our guest in the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us , we appreciate your kind compliments about our hotel service and facilities . Thank you for your great support and it will be our pleasure to offer you an another delightful experience at Serena Shigar Fort in the future. Thank you once again for your valuable feedback. Kind Regards, Abdul Karim Manager Serena Shigar Fort 0355 511994
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EatTravelLive wrote a review Jul 2021
Blacksburg, Virginia82 contributions35 helpful votes
We stayed at the fort for three nights. This is a unique place. The fort is beautiful and well maintained. The rooms are excellent, and the traditional woodwork in our rooms was very impressive. Beds are comfortable, and the facilities are in great shape. For a 400+ year old fort, the hotel is better than many new ones! The staff here is extremely friendly, attentive, and took great care of us. We really enjoyed our stay. The fort also runs active tours during the day, and it can get busy, but the staff maintained the privacy of the guests. The food is really good, and the pricing is appropriate. We enjoyed, breakfast, afternoon teas, and dinner here and they were done really well. The service staff, chefs, porters, security guards; all were professional and helpful. Thank you. My only complaint would be some guests smoke even in covered areas, making it not enjoyable for others. I do suggest to the management to make and enforce (that is important), all the covered areas to be non smoking, so that all guests can enjoy. Overall, a great location, great team and management, and a must stay experience. Don't forget to say hello to Mr. HHHHH at the entrance. A colorful and polite character, who made sure our kids are not wandering outside. Much love to everyone for making our stay a great one.
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Ask for the heritage rooms or rooms in the fort itself.
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Response from Abdul Karim, General Manager at SERENA SHIGAR FORT
Responded Jul 26, 2021
Dear Sir Thank you for taking the time to give your rating. Thank you for the five-star rating which will be shared with our entire staff. We are glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. If you have a moment, I kindly ask you to visit Tripadvisor.com and also tell other guests about the wonderful stay you had with us! Your feedback is greatly appreciated. Thank you for choosing Serena Shigar Fort!!! All the Best, Abdul Karim Manager
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Aquil wrote a review Jul 2021
Karachi, Pakistan4 contributions
What a beautiful place with soo much character. The minute you walk into the place it makes you feel royal. And it’s just not the building, the staff are equally part of the grand experience. Have checked in today (8th July ) for 5 nights and am so glad we decided to stay 5 nights here. A perfect place to unwind. Looking forward for a memorable trip. Shall be posting a detailed review of our experience after our trip.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Book way in advance to avoid any disappointments.
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Response from Abdul Karim, General Manager at SERENA SHIGAR FORT
Responded Jul 26, 2021
Dear Mr. Aquil Thank you for the beautiful review. We are very glad that you enjoyed the Hotel during your visit. Your review of the hotel and Shigar will be very helpful for our guests in future and is really appreciated. We really appreciate your kind comments regarding our staff and services We look forward to host your stay with us again and try our best to make it memorable. Please do let us know if we can further assist you. Thank you for choosing Serena Shigar Fort Best Regards. Abdul Karim Manager Serena Shigar Fort
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Muttaqi wrote a review Jun 2021
Doha278 contributions90 helpful votes
Excellent location. Not to be missed when visiting Skardu. It has history. Well maintained. Easy accessible with proper road access. Entry ticket applicable for non residing guests. Guide available free but tip is expected. Recommended for all ages specially intrseted in history.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Check opening and closing time before visiting.
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Response from Abdul Karim, General Manager at SERENA SHIGAR FORT
Responded Jul 26, 2021
Dear Sir Thank you for taking the time to give your rating. Thank you for the five-star rating which will be shared with our entire staff. We are glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. If you have a moment, I kindly ask you to visit Tripadvisor.com and also tell other guests about the wonderful stay you had with us! Your feedback is greatly appreciated. Thank you for choosing Serena Shigar Fort!!! All the Best, Abdul Karim Manager
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PRICE RANGE
$147 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shigar fort residence hotel skardu
FORMERLY KNOWN AS
Shigar Fort Residence
LOCATION
PakistanGilgit-BaltistanShigar
NUMBER OF ROOMS
20
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Frequently Asked Questions about SERENA SHIGAR FORT
What are some of the property amenities at SERENA SHIGAR FORT?
Some of the more popular amenities offered include an on-site restaurant, free parking, and airport transportation.
What food & drink options are available at SERENA SHIGAR FORT?
Guests can enjoy an on-site restaurant and barbeque facilities during their stay.
Is parking available at SERENA SHIGAR FORT?
Yes, free parking, secured parking, and street parking are available to guests.
Does SERENA SHIGAR FORT have airport transportation?
Yes, SERENA SHIGAR FORT offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SERENA SHIGAR FORT?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at SERENA SHIGAR FORT?
The staff speaks multiple languages, including English and Urdu.