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Brandon House

High Street, Brandon IP27 0AX, England
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241 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Haywards Heath, England, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely building, welcomed by friendly staff. We had a very large garden suite room. Added bonus of a contact lense on the bedside table.! Breakfast good and plentiful. Perfect, central place to stay for Thetford forest. We would certainly be happy to stay here again for a weekend if we were going to the concerts at Thetford forest.

Helpful?
Thank Ian T
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights for a wedding and had a really positive experience. The hotel is in a beautiful old building which has historical significance. Our bedroom was in a modern extension and was nicely furnished and decorated.The bathroom was excellent and the room was cleaned during our stay. Best of all the staff were really helpful and friendly... More 

Helpful?
Thank Elizabeth L
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On Monday the 4th July, 2 of us popped into the hotel with the view of having a nice meal. As I approached the bar area the bar person was chatting to a customer and totally ignored me. I stood there for a few minutes and then asked if they were serving food. The Bar lady, just said yep, without... More 

Helpful?
1 Thank pollycat2612
BrandonHouseHotel, Manager at Brandon House, responded to this review

Thank you for your comments, I am the general manager and I was working Monday evening, I had gone to the kitchen to collect food that ready to be taken to the restaurant, I was only away from the bar area two or three minutes but I did not see you. I'm sorry if you feel my staff member had... More 

Bedford, United Kingdom
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in a family room with 2 friends for a concert at the High Lodge in the forest which is about 5 minutes drive away. This was a perfect base, and the reception staff were super friendly. The room was big, light, very spacious and most importantly spotlessly clean. The bathroom furniture was shabby unfortunately (plugs off the chain,... More 

Helpful?
Thank HBBEDS
BrandonHouseHotel, Manager at Brandon House, responded to this review

Thank You very much for your comments, I agree the bathroom in 101 lets the room down, we have just had quotes to have the whole bathroom re fitted. We look forward to you staying again next year More 

wigan
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 2 nights for a family wedding near by. Arrived after a five hour drive to a warm welcome from the lady on the desk. We were given our key and told that the hotel wasn't maned after 11 pm and if there was a problem to ring the number on the desk, we were told we had... More 

Helpful?
Thank lucydogWigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I rarely write bad reviews but this was one of the worst hotels I have stayed in. I am glad that those people organising weddings here had a better experience. I had a lukewarm reception on entering. No one offered to carry my suitcase up the many stairs (I am a petit female). Room large, but extremely tired furnishings. On... More 

Helpful?
Thank Ruth K
BrandonHouseHotel, Manager at Brandon House, responded to this review

Thank you for your review, It says you stayed back in September 2015, I was not aware of windows falling out of frames. More 

Mold, United Kingdom
1 review
5 of 5 stars Reviewed June 16, 2016

My son and daughter-in-law had their wedding reception and evening celebration at this beautiful hotel .. we stayed for two nights 10th and 11th June 2016, the staff went above and beyond to ensure our stay and the wedding went as perfect as it did, A big thank you to, Claire, Sherree, Catherine, Stacey ,Emily and Pete the chef, you... More 

Helpful?
Thank angela_tibberts
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 13, 2016

We stay regularly at the Brandon House due to family being located nearby. We find the Hotel staff very friendly and accommodating. We have stayed in various rooms and since our recent addition to the family (1 dog), we have been in the garden room and one of the cottages. Both have great facilities and are extremely clean and tidy.... More 

Helpful?
Thank Jupitergirl1908
Royston, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 12, 2016

BH is indeed an old building and it is in need of some tlc, BUT, do give this amazingly friendly, and Comfortable hotel both a chance and a Visit! It is kept spotlessly clean and tidy. The Chef provides excellent Food - in large portions, and offers a wide selection of choices on its evening meal menu. It caters well... More 

Helpful?
Thank 61Vicky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

While the hotel itself could do with a little updating you could not ask for better service. The ladies were kind, courteous and happy to go the extra mile such as offering to keep an eye on my active 18 month old while we ate or packed the car. They were lovely. We had a comfy bed, hot shower and... More 

Helpful?
Thank Katie S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Brandon House

Address: High Street, Brandon IP27 0AX, England
Location: United Kingdom > England > East Anglia > Suffolk > Brandon
Price Range: $86 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brandon House 3*
Number of rooms: 24
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Also Known As:
Brandon House Hotel Brandon
Brandon House Suffolk
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