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Excel Hotel Roma Ciampino

672 reviews
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Traveler (140)
Room & Suite (175)
Dining (41)
Overview
  • Excellent17%
  • Very good35%
  • Average24%
  • Poor12%
  • Terrible12%
Travelers talk about
“nice hotel”(11 reviews)
“metro station”(4 reviews)
“hotel room”(6 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (672)Write a Review
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1 - 5 of 151 reviews
Reviewed November 7, 2017

quiet hotel near Ciampino - ROME AIRPORT (6 minutes) very clean, free parking .Good rates and very friendly staff at the reception . as well near the castelli romani a niche region for all kind of excursions. For a 47 Euro roomnight rate we got...More

Review collected in partnership with this hotel
Thank 936lucs
Response from DanielaCustomercare, Responsabile relazioni con la clientela at Excel Hotel Roma CiampinoResponded November 9, 2017

Dear 936lucs, thank you for taking your time to give us your feedback following your recent visit in our Excel Roma Ciampino. We are glad to know you have spent a pleasant stay together with us, our guest’s satisfaction is our main goal. We are...More

Reviewed October 1, 2017 via mobile

The hotel itself is very nice, it is well presented, clean, tidy - with friendly staff to hand. Our room was a standard double, and again nicely presented (the shower is a tad compact), but other than this no real complaints. Our only gripe is...More

Thank caffersgemma
Response from DanielaCustomercare, Responsabile relazioni con la clientela at Excel Hotel Roma CiampinoResponded October 2, 2017

Dear caffersgemma, thank you for choosing us for your stay in Rome. We are happy to know you liked our hotel, our rooms and staff. At the meantime we are sorry to know you didn't find our position comfortable for your stay. We are in...More

Reviewed September 7, 2017 via mobile

Definitely not a 4 star hotel. Although they had a room ready, they charged me 40 Euroes for early check in. The amount was ridiculous comparing to the 59 Euros of the room itself. The elevator was not working so I had to carry my...More

Thank fereshte k
Response from DanielaCustomercare, Responsabile relazioni con la clientela at Excel Hotel Roma CiampinoResponded September 18, 2017

Dear fereshte k, thank you for choosing us for your stay in the Castelli Romani. We are sorry to know your journey wasn’t up to you expectations, our guest’s satisfaction is our main goal. As you can read from our official website and in the...More

Reviewed August 20, 2017

You get what you pay for! We arrived in Rome at 8pm with our 10 year old daughter and needed a base for the night before travelling to our main holiday destination. The hotel was a 10 minute taxi ride from the airport. Staff were...More

Thank RAHerraty
Response from DanielaCustomercare, Responsabile relazioni con la clientela at Excel Hotel Roma CiampinoResponded August 21, 2017

Dear RAHerraty, Thank you for your review about our Excel Roma Ciampino. We are glad to know you have found our position comfortable for your stay, at only 5 km from Ciampino’s airport and you have appreciated our free shuttle service in the morning. We...More

Reviewed June 20, 2017 via mobile

We have stayed at this hotel several times over the years and I can't begin to tell you how disappointed we were on this visit. Unfortunately we prebooked for a $5 /nite discount for three bites and can't cancel or reduce our stay. No internet,...More

Thank gpcrider
Response from DanielaCustomercare, Responsabile relazioni con la clientela at Excel Hotel Roma CiampinoResponded June 22, 2017

Dear gpcrider, Many thanks for choosing us for your stay in the Castelli Romani. We are happy to know you visit us several times but at the meantime we are very sorry to read your stay wasn’t up to your expectation in this occasion. We...More

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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Business Center with Internet Access
Concierge
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$37 - $80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$37 - $80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveler (140)
Room & Suite (175)
Dining (41)
Hotel & Grounds (192)
Bathroom (17)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
kannmitchell
August 20, 2017|
Answer
Response from DanielaCustomercare | Property representative |
Dear Kannmitch, thank you for choosing us. You can book the shuttle, based on availability, at check-in or write to our email address. Best regards
0
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Karen R
June 2, 2015|
AnswerShow all 2 answers
Response from DanielaCustomercare | Property representative |
Dear Karen R, Thanks for your message. Our free shuttle from Hotel to local Train Station leaves at 8am every morning; it takes 15 minutes to reach Ciampino station and, from there, the train takes further 15 minutes to... More
0
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Rachael P
April 17, 2015|
Answer
Response from DanielaCustomercare | Property representative |
Hello, unfortunately Excel Roma Ciampino does not have a pool, sorry... Kind regards.
0
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Google Translation
Room Tips
"double room"
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"Try another hotel"
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"Ask for rooms in new building."
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"I would suggest that one should examine the bedroom before accepting, this would normally be my policy"
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