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Excel Hotel Roma Ciampino

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Traveler (167)
Room & Suite (222)
Dining (51)
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Overview
  • Excellent18%
  • Very good35%
  • Average24%
  • Poor11%
  • Terrible12%
Travelers talk about
“nice hotel”(11 reviews)
“metro station”(4 reviews)
“hotel room”(6 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (700)
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All reviewsnice hotelmetro stationhotel roomnear airporthire carhotel is situatedessentialscountryside
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1 - 5 of 157 reviews
Reviewed 1 week ago via mobile

Felt like we were in the middle of no where. WiFi only worked in the reception area. Not convenient at all especially when your room is in another building! The rooms were basic. One of the ‘beds’ was just layered cushions! The food menu was...More

Thank zarab26
Reviewed 2 weeks ago via mobile

Lovely hotel nestled in the heart of the hood of Rome. The hotel is surrounded by gates for good reason. No one that works here is happy to work here. No one speaks English. Breakfast is very Romanian with "is extra" screeched at every request....More

1  Thank Npgirl1315
Reviewed March 31, 2018

There's nothing luxurious about this hotel but it was clean, included breakfast, had a free hotel/airport shuttle, and the staff was friendly. My flight arrived close to midnight so I couldn't take advantage of the free shuttle upon arrival but the graveyard staff was welcoming.

Review collected in partnership with this hotel
Thank 106gina
Reviewed March 12, 2018 via mobile

Stayed in this hotel with a large group (80), so a delay in giving room keys and confusion, etc. was expected. This hotel has a beautiful view, and clean rooms as well. The issue with our stay was that the hotel did not have wifi...More

Thank Jay B
Reviewed March 10, 2018

my daughter is on a school (Gr 11) trip to Italy and Greece that has been planned for 2 years through EF Tours Canada. What a shameful property to pick for 33 students and 3 teacher chaperones. there is no free wifi at this property...More

Thank leftylenny
Response from ManagerExcel, Customercare at Excel Hotel Roma CiampinoResponded March 20, 2018

Dear leftylenny, We are really afraid reading your comment: satisfaction of our guests is our main goal. We take this opportunity (thanks for giving us) to reassure our future guests: our Internet Point is at clients' disposal for free, in case smartphones are not able...More

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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Business Center with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$41 - $98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$41 - $98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (167)
Room & Suite (222)
Dining (51)
Amenities (24)
Business Center & Event Rooms (2)
Questions & Answers
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kannmitchell
August 20, 2017|
Answer
Response from ManagerExcel | Property representative |
Dear Kannmitch, thank you for choosing us. You can book the shuttle, based on availability, at check-in or write to our email address. Best regards
0
Votes
Google Translation
Karen R
June 2, 2015|
AnswerShow all 2 answers
Response from ManagerExcel | Property representative |
Dear Karen R, Thanks for your message. Our free shuttle from Hotel to local Train Station leaves at 8am every morning; it takes 15 minutes to reach Ciampino station and, from there, the train takes further 15 minutes to... More
0
Votes
Google Translation
Rachael P
April 17, 2015|
Answer
Response from ManagerExcel | Property representative |
Hello, unfortunately Excel Roma Ciampino does not have a pool, sorry... Kind regards.
0
Votes
Google Translation
Room Tips
"double room"
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"Try another hotel"
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"Ask for rooms in new building."
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"I would suggest that one should examine the bedroom before accepting, this would normally be my policy"
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