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Villa Del Palmar Cancun Luxury Beach Resort & Spa

Carretera a Punta Sam Km. 5.2 Mza 9 Lote 3 SM-2 Zona Continental, Punta Sam, Costa Mujeres 77400 Mexico
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Traveler (8279)
Room & Suite (1410)
Videos (3)
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About

#1 of 2 all-inclusives in Punta Sam
Location
4.0
Cleanliness
4.7
Service
4.4
Value
4.3
Travelers' Choice
Villa del Palmar Cancun beach resort is an unparalleled Mexican oasis for both room only and all inclusive vacations in Mexico, offering a best price guarantee. Delighting visitors of all ages seeking the ultimate in relaxation, luxury accommodations and gourmet cuisine, you can be sure to enjoy fabulous experiences at this Cancun all inclusive resort.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Indoor play area for children
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Diving
Snorkeling
Aerobics
Entertainment staff
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Modern
Languages Spoken
English, Spanish

Location

Carretera a Punta Sam Km. 5.2 Mza 9 Lote 3 SM-2 Zona Continental, Punta Sam, Costa Mujeres 77400 Mexico
Name/address in local language
Villa Del Palmar Cancun Luxury Beach Resort & Spa
4.5
7,861 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a quiet locale, Villa Del Palmar Cancun Luxury Beach Resort & Spa captivates many guests with its picturesque setting, although it's noted for being somewhat remote. While some guests have reservations about the value due to unexpected costs, the resort's vibrant atmosphere, complete with live music and celebrations, consistently wins praise. The amenities, including diverse dining options and a plethora of activities, are popular among travelers, despite occasional reservation snags. The service earns rave reviews for its attentive and professional staff, and while rooms are generally celebrated for their spaciousness, a few guests have called out cleanliness issues.
Location
Secluded
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding
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Jennifer K wrote a review Feb 19
1 contribution
We loved Adrian the bartender outside of La Casona. He took very good care of us every night after dinner. The food at this resort is better than what you typically get at an all inclusive and the presentation was very nice. Rooms were very clean and maintained during our stay. It was our second time visiting this resort and we’ll be back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gail E wrote a review Dec 2023
Chicago, Illinois7 contributions
Hotel's Favorite
We just returned from another fabulous week at the Villa Del Palmar. The rooms had been updated and very sheik. I liked that they have decreased their plastic use with refillable shampoo, conditioner, and body wash in the showers. A 1 bedroom worked okay for our family of 4 (kids were supposed to sleep on the pull out sofa but one made a bed out of the cushions). The nespresso machine was a nice treat. The view was magnificent and we made good use of our hammock. The few times I needed to work, I got good Wi-Fi on the balcony. The pools were very clean. I was happy to see that there are fewer people blocking groups of chairs early in the morning — if you wanted you could find a few lounge chairs at any time if you weren’t too picky about which pool you hung out at. This was our first year with Elite status so we hung out at the Elite pool, which was just lovely. Kevin and Carlos made sure we had everything we needed. Our waiters like Eric were super attentive with amazing cocktails and lunches from the Snack Bar. It was so luxurious to have a cabana with pillows and towels all set for us right at the infinity pool. I loved going to yoga each morning and participated in a number of the pool/beach activities like movie trivia and bags. My husband and I also went on the organized bike ride to the El Meco ruins, which was about 15 min ride on sidewalks. You pay $5 to get into the archeological site and it’s more than worth if it you are not making the long drive to Tulum or Chichenitza. The iguanas sunbathing on the ruins were an added treat. We liked it so much that we returned by cab with our kids later in the week (warning it’s $20 for a 6 min ride, but the driver stayed while we explored so the total $40 seemed well spent). It’s super buggy so cover up and accept the bug spray from the man at the gate. We also tried the inflatable obstacle course. You wade out, which my kids didn’t love, but it was pretty hilarious to try. I did some paddle boarding as well, but sadly the kids cannot participate. They can, however, kayak. They liked the kids club activities like scavenger hunt, mocktail class, and pizza making but it’s a lot smaller than the one they loved in Nuevo Vallerta. The Christmas party with Santa complete with dessert bar and dance revue was a highlight. The kids also liked the lovely carousel that runs starting at 4 pm among the lovely (but expensive) shopping along the Garza Blanca front terrace. For more affordable souvenirs, turn left out of the resort and then left again by the gas station to a little shop with the usual cancun stuff. The food could not have been better. We did the all inclusive package as I didn’t want to think about prices during our stay. Much better to prepay and then forget about it. That said, I am sure I are and drank more than I would have otherwise. My kids loved the breakfast buffet, which has something for everyone with a lovely ocean view. Only issue was the milk isn’t cold- assuredly a cultural quirk. We tried every restaurant. I am a pescatarian, no shellfish, and did not have a problem finding delicious Tuna, Salmon, grouper, and Seabass dishes. The host staff is always careful to ask about food restrictions. I love that you can reserve at either resort— adds variety. My kids mostly ate from the adults menu, and the wait staff was very accommodating of their desire for everything on the side. They also made lovely mocktails for them now that they have the taste for them (try the Perry Punch or Lychee Bubblegum). The desserts were also fabulous, especially the passion fruit creme brûlée at La Casona. My favorite meal was the Tuna at Zama, my husband’s was his short ribs at Blanca Blue, my kids seemed to love La Casona where they split salmon and sirloin best. Hiroshi’s sushimi was delicious though the kids didn’t love the ramen. My least favorite was the fish and chips from the gormet food hall but the brisket my husband and son ordered got great reviews. We did go on the member update to check out Garza Blanca. It’s super modern- every detail is beautiful. We like villa del Palmar for the more Mexican motif. But it is gorgeous especially the rooftop infinity pool. Be warned, the sales guys are very good at their jobs. But we asked that they simply hold the offer open until the end of the week and the bocked, so we knew the “upgrade” wasn’t for us. We did love the discount, however, on our excursion to Xavage, which was simply incredible. I will do a separate review.
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: Bring mosquito repellent and after bite. The bugs came out after rain.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Eduardo Alcalde, Director General at Villa Del Palmar Cancun Luxury Beach Resort & Spa
Responded Jan 2, 2024
Dear Guest, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Eduardo Alcalde General Manager Villa del palmar Cancún
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie J wrote a review Feb 18
1 contribution
Noe gave us the best beach service. He is friendly, engaging and fun. He went out of his way to ensure he gave us the best experience. Additionally, the drinks and food were delicious. Everyone at the resort have been amazing. We will definitely be coming back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eduardo Alcalde, General Manager at Villa Del Palmar Cancun Luxury Beach Resort & Spa
Responded 2 days ago
Dear L9883HRkatiej, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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marianna c wrote a review Feb 18
Lawrenceville, Georgia16 contributions
We've been visiting this resort for years (Garza Blanca as well) and we love the time we spend here! Food and service are exceptional! the weather was good as well! :) Plus great accommodations! We would like to acknowledge the following employees for making this trip so memorable: Carlos & Kevin at the Elite pool - so accommodating, hard working and efficient! Our special concierge Alejandra! So responsive & attentive!! Thanks to Nubia as well. Restaurant servers - Luis, Carmen, Antonio, JImmy (GB), Efraim, Alejandro...AND Alexis & Charley! (thanks for the special treat on our last day!) Pool side: Edgar, Wilbert, Angel Spa - Rosa and Jazmin We always love touching base with concierge Monica S (now at GB) who we first met 2010! We enjoyed six restaurants (VdP & GB) and the members cocktail party! Well done! Looking forward to more visits in the future! Happy members from Georgia!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Try and book restaurant reservations ahead of your visit.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maryse S wrote a review Feb 18
1 contribution
Wonderful resort, very attentive staff. Particularly appreciated the hard work and so pleasant/friendly attitude of the following individuals who put providing excellent at the forefront of their work: Carlos and Kevin at the VIP pool and Angel, the pool waiter.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eduardo Alcalde, General Manager at Villa Del Palmar Cancun Luxury Beach Resort & Spa
Responded 2 days ago
Dear maryses728, Thank you for sharing your recent experience with me. I am glad that our pool staff did go above and beyond your expectatio. ns I will make sure they get your message. We look forward to welcoming you back in the near future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John F wrote a review Feb 18
2 contributions
By the pool, our server Eric was the absolute best! He took care of us the whole trip each day and was a true pleasure to be around. The water in the pool was perfect, the food was so incredible and the drinks were awesome. And did I mention how great Eric our server was?! :-)
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eduardo Alcalde, General Manager at Villa Del Palmar Cancun Luxury Beach Resort & Spa
Responded 2 days ago
Dear johnfH3368PS, Thank you for taking the time to share your review of your recent stay with us.I am happy to hear that Eric did a great job taking care of you. We hope to see you again soon. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lehla P wrote a review Feb 17
Watertown, South Dakota8 contributions
There is a reason we come back to the Villa del Palmar in Cancun. The rooms are awesome, the beds are comfortable, the food is great but the best part is the service on the beach. Thank you Edgar!. Nice beach, great place to stay. We only had one mishap with our reservation fir transportation from the airport.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eduardo Alcalde, General Manager at Villa Del Palmar Cancun Luxury Beach Resort & Spa
Responded 2 days ago
Dear lehlapietz, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed again, everything from the staff to the rooms and to the overall atmosphere. We look forward to welconing you back soon. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rghiardi wrote a review Feb 17
Holland, Michigan3 contributions
Great time had by all on our winter break. Great 1 bedroom with ocean view, pools and staff were great. Eric at the pool always had us filled up with both adult and kid beverages and the kids loved the Activity team who always had something fun going both in and outside the pool Food was also outstanding which is a big draw to come back again. Doesn’t feel like the typical “all inclusive” food like other sports offer. Would highly recommend
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eduardo Alcalde, General Manager at Villa Del Palmar Cancun Luxury Beach Resort & Spa
Responded 2 days ago
Dear rghiardi, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike J wrote a review Feb 16
1 contribution
Our family has now come to this resort twice and its absolutely safe to say there will be more visits in the future. We are a family of four with two children, both under the age of 10 and VDP Cancun continues to be a favorite of ours. A balance where you can have an adult resort feel but still have enough amenities and activities to keep kids entertained all day is what you will get here! The resort grounds and suites are very clean and organized, the service is prompt and professional. There are a variety of restaurants to choose from which give you multiple meal options throughout the day, not to mention room service being available as you need it. There isn't enough gratitude to share with the entire staff / crew at VDP Cancun, for all of the hard work that goes into keeping this place pristine day after day. The attention that goes into ensuring the pool pH levels are constantly accurate; the grounds landscaping being constantly manicured to perfection; the cleanliness of the lavatories and not seeing a single trash bin full or overflowing... These are things you most likely wont think about while being there because they are all in perfect condition, but it takes work to keep it this way. Thank you to all of you hard working men and women who do this day in and day out so that people like us can truly appreciate the experience while being there! I especially want to thank: Toño (Antonio) for making our pool experience extremely comfortable. The guidance and advice given on how to spend time around the resort and surrounding areas was appreciated. And thank you for playing football with our oldest as well as supplying our youngest with some floaty toys! Jorge P., Emmanuel and Erick for our daily breakfast treatment which was extremely appreciated (as I know we had some particular requests). We admire your poise and promptness to our needs/requests and want to thank you for that! David, Santiago and your counterpart (forgive me as Ive forgotten her name) for keeping the activity vibes high, energetic and entertaining. The dancing, the activities and the "BELLY FLOP" chants were absolutely fantastic (and hilarious)! Beto, Miguel and a handful of other gentlemen that I could regularly count on for prompt and delicious TSLs at the drop of a dime. The bartending service was perfect all around! I intend on visiting VDP Cancun again and will recommend friends and family to this exact resort. Thank you all again for making our journey to Cancun one worth remembering forever!
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Date of stay: February 2024
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Eduardo Alcalde, General Manager at Villa Del Palmar Cancun Luxury Beach Resort & Spa
Responded 5 days ago
Dear A371FGmikej, It is an honor to have served you again and to receive an amazing review from our valued guests and we would like to thank you. We are most delighted to learn that you had a wonderful experience at the resort and had the opportunity to enjoy all the facilities and services we offered. Also, we have taken a note of your comment and will share it with the team. We look forward to welcoming you again. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jera D wrote a review Feb 16
6 contributions
From our ride from the airport to getting ready to leave, this has been an incredible home away from home. Our room was beautiful and well stocked at all times, our pool concierges Carlos and Kevin went out of there way to make sure we were pampered every day. The pool and restaurant staffs were very professional and offered excellent service. We had dinner at every restaurant, but I cannot puck a favorite as they were all incredible. Legends had the best bartenders!! 5 star service and quality throughout our entire stay!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Bring your wallet to tip this amazing staff
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eduardo Alcalde, General Manager at Villa Del Palmar Cancun Luxury Beach Resort & Spa
Responded 5 days ago
Dear jerad2021, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$212 - $438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa del palmar cancun hotel playa mujeres
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPunta Sam
NUMBER OF ROOMS
415
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VILLA DEL PALMAR CANCUN LUXURY BEACH RESORT & SPA - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Punta Sam, Mexico)

Frequently Asked Questions about Villa Del Palmar Cancun Luxury Beach Resort & Spa
Which popular attractions are close to Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Nearby attractions include City Art Tours Mexico (4.7 miles), Rafa Nadal Tennis Centre (2.7 miles), and Capilla de Guadalupe (4.8 miles).
What are some of the property amenities at Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Conveniently located restaurants include Il Pomodorino , Restaurante Käajal, and Ocean's Isla.
Are there opportunities to exercise at Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Villa Del Palmar Cancun Luxury Beach Resort & Spa have airport transportation?
Yes, Villa Del Palmar Cancun Luxury Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Villa Del Palmar Cancun Luxury Beach Resort & Spa located near the city center?
Yes, it is 0.3 miles away from the center of Punta Sam.
Are any cleaning services offered at Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Villa Del Palmar Cancun Luxury Beach Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.