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Villa Serena Hotel

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Villa Serena Hotel
Villa Serena Hotel
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145 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a room with a king size bed that had views of the water, beach and the remarkable gardens of the property. We stayed in Room 17 which had two patios - one with a hammock.It was spacious, well decorated and very comfortable with a refrigerator. The staff is excellent and friendly and personalizes the room with fresh... More 

Helpful?
Thank Ter244
1 review
2 of 5 stars Reviewed 1 week ago via mobile

A/C did not work. Dinner was awful, we had pasta. Breakfast was not good. Sausages, scramble eggs and Croque Madame Sandwich. Pineapple Juice was great. Restaurant waitresses are slow. Pool was the highlight of our stay as we had the pool to ourselves. Town is close by.

Helpful?
Thank Jaime E
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Jaime, We greatly appreciate that you have taken the time to share your experience. Thank you for mentioning great pineapple juice, our lovely pool and close distance to the town. We regret not having been able to achieve our main objective with you, which is our guests entire satisfaction and we would like to thank you again for vacationing... More 

San Francisco
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We loved our stay here. Favorite place in DR! The location is incredible. This part of Samana has excellent beaches, and is less built up than other parts. Wasn't sure during the drive, but so happy when we arrived. The grounds are beautiful and the small beach in front is really enjoyable. Finally - The people at this hotel, both... More 

Helpful?
Thank dizznan
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Guest, we are extremely proud to know that you have experienced a wonderful stay during your visit to Dominican Republic! Our staff will be motivated with your acknowledgments, which gives us confidence to keep working hard to satisfy our customers. Thank you for your comments and looking forward to welcoming you once again! More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there for the night. Very quiet and calm place to stay alone or with family. The rooms are very comfortable. It will be better if it had a tv in the room but its ok. Close to the beach, has a small pool where you can get in at anytime under your on risk. Overall i totally recommend this... More 

Helpful?
Thank Babelicious1220
MarinaVillaSerena, Manager at Villa Serena Hotel, responded to this review

Dear Guest, It is wonderful to read that you have had a nice stay even though you just pass by. Hopefully, next time you will be able to stay longer :) Also, thank you for highlighting comfortable rooms and thank you for recommendations, best regards, Marina Vesanovic-Dvornik More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 23, 2016

the hotel is beautiful . very clean - the service is great . our room was beautiful and we had 2 balconies overlooking the ocean and the very well attended garden ! only little drawback was the food was not the best ...they could do better and it was also a bit difficult to get things in odd hours out... More 

Helpful?
Thank selima w
Marina V, General Manager at Villa Serena Hotel, responded to this review

Dear Guest, We are delighted to know that you had a very nice vacation and we hope that you returned for more time, for that you having the opportunity to see everything we have to offer. Thank you for your comments and looking forward to seeing you in a heartbeat! Warm greetings, More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 2, 2016 via mobile

A Friend recommended Villa Serna and we booked directly via email with the hotel 2 rooms for 3 nights. The first impression of the hotel was wow. You never would expect such a treasure when you drive up the road. Check in was a bit unfriendly (that's the minus) The receptionist Fernando welcomed us handed us 2 keys that's it.... More 

Helpful?
2 Thank Steven C
Marina V, Manager at Villa Serena Hotel, responded to this review

Dear Steven, We are glad to find out that there were some aspects you find worth to mention, especially our well maintained ground and clean rooms. We apologize if you felt you did not receive the service you were entitled to. We regret not being able to fulfill your expectations. We hope you will be willing to give us the... More 

Kansas City, Missouri, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 15, 2016 via mobile

We rented the house down the road from Villa Serena that is booked through the hotel. House is private and perfect. Short walk to hotel for pool time and one night for dinner. Short walk to Playita Beach. Short walk to town for dinners. House is a bit run down but fine. What a view. Slept like a baby in... More 

Helpful?
1 Thank Aimee G
Marina V, Manager at Villa Serena Hotel, responded to this review

Dear Aimee, We greatly appreciate your feedback, which delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. It is a pleasure for all of us to hear that we could fulfill your expectations during your stay. Looking forward to seeing you soon! More 

Beijing, China
Level Contributor
89 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed February 23, 2016 via mobile

Hotel and surrounding is truly wonderful. Restaurant and service staff really nice. Food is absolutely great! When booking half board you will still pay for all drinks plus 28% service charge and tax. Could be handled differently. Rooms could need some refurbishment. Bathrooms are bad. Products offered are worse than in a budget hotel in Europe. However all in all... More 

Helpful?
1 Thank Kelingyun
Marina V, Manager at Villa Serena Hotel, responded to this review

Dear Guest, We would like to thank you for bringing to our attention your comments about your stay in our Hotel. We are glad to hear that you find worth to mention our our restaurant, great food and friendly stuff. Your observations have been taken in the highest consideration and have been shared with the corresponding departments. Looking forward to... More 

Portland, Maine
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 20, 2016

Our large family gathered at Villa Natasha and enjoyed the amenities, service, and facilities of Villa Serena so much we all want to return. Each morning we took turns leading multi-generational yoga in the Villa's very own yoga studio overlooking the bay, island, wind and waves. The staff are all warm, professional, open and relaxed, and the whole place is... More 

Helpful?
1 Thank cjhoward
Marina V, Manager at Villa Serena Hotel, responded to this review

Dear Guest, We are very pleased to read that your family stay became a beautiful experience and you all want to return :) Thank you for acknowledging our staff as warm, professional, open and relaxed, we are really looking forward to welcome you again!! More 

Vermont
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 11, 2016

I originally booked a bunglaow in the middle of town but found it much too noisy for me to sleep. I upgraded $$$ and splurged on a room here (I work so hard and needed my rest). Wow. It was so quiet and peaceful. I think the peace and quiet is not for everyone, but I likened it to almost... More 

Helpful?
3 Thank vermonster266
Marina V, Manager at Villa Serena Hotel, responded to this review

Dear Guest, It is a pleasure to know that you have has a great relaxing holiday. Posts such as yours inspires us to maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic! We would like to have the opportunity to welcome you once again, Best regards, Marina Vesanovic-Dvornik More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast

Additional Information about Villa Serena Hotel

Address: Las Galeras, Dominican Republic
Location: Caribbean > Dominican Republic > Samana Province > Las Galeras
Price Range: $98 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Villa Serena Hotel 3.5*
Number of rooms: 21
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Also Known As:
Villa Serena Hotel Samana, Dominican Republic
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