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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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5,568 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Jamaica Resort & Spa
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Showing 5,194: English reviews
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 19, 2013

The Grand Palladium has potential to be a great destination for all holiday makers. The hotel itself has amazing grounds and a fantastic pool. The rooms were great, very spacious, air conditioned with a Jacuzzi bath, comfy beds, pillows a bit hard for my liking .Basic minibar restocked daily. Rooms cleaned to a high standard daily. overall the food was... More 

Helpful?
1 Thank Paul H
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. We do appreciate your feedback as it will help us to take corrective action... More 

Lincoln, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 18, 2013

The Grand Palladium is a great hotel in lovely grounds. rooms were clean and fresh. The main pool with swim up bar was excellent. There was an extensive range of drinks and cocktails in the bars, on the whole staff were generally happy to make whatever you wanted. In particular Ricardo Steele in the Miss Lou bar was brilliant, with... More 

Helpful?
1 Thank Nicky C
FiestaJamaica, Guest Relations Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Nicky C, At the outset, please allow us to say thank you for having stayed with us on your last vacation. Complete guest satisfaction is our goal, and for this reason we regret hearing your stay was not completely satisfactory. while we take pride in, and thank you for all the positive comments, we have to give special attention... More 

London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 18, 2013

Our Party of 4 stayed here in October and I really don't have any complaints, I just put that down to either whinging americans or my standards are low :-). The food was amazing and we went to all the restaurants, which all bar the Mexican were fantastic,(you can give that one a miss). My hubby and friends love the... More 

Helpful?
3 Thank Raunchesque
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Raunchesque, Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important that our... More 

Cliffside Park, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 17, 2013

The Grand Palladium is a beautiful resort located in the middle of nowhere Lucea, 45 minutes from Montego Bay. There isn't much to do during the day besides swimming in the pool or hanging in the small poolside bars; the man made beach is for looks only as most of it full of sharp coral and rocks. I found that... More 

Helpful?
4 Thank EdRoblesJr
FiestaJamaica, Assistant Room Division Director at Grand Palladium Jamaica Resort & Spa, responded to this review

Seasons Greetings EdRoblesJr, Thank you for sharing your comments. We are happy you found our resort “beautiful” as it truly is, with the sun, beaches, varied cuisine appreciated worldwide and the cheerful nature of our staff alike. I am sorry that you did not find our beaches to your liking as, we are proud to inform you that we are... More 

newcastle
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 17, 2013

I stayed here in October 2013 and found the whole experience to be exactly as expected. Staff were friendly and helpful and could not do enough to assist. Rooms were spacious and clean, service was exceptional and the Thomson Rep was always on hand to assist with any queries. Facilities are shared between the grand and lady hamiliton but to... More 

Helpful?
1 Thank leightonNewcastle
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear leightonNewcastle, Thank you for sharing your review based off your last vacation experience here at the Grand Palladium Jamaica. We are pleased that you thoroughly enjoyed all that our Resort has to offer, from the luxurious accommodations and entertainment, to the delicious meals which were had. We welcome your return in the future as it was our pleasure hosting... More 

Sheffield, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 16, 2013

Arrived back home on 13th December after two weeks at the Grand Palladium Jamaica with Thomson Holidays. Both arrivals and departure at the Jamaican airport was chaotic with long queues and a lack of information. The transfer coaches had seen better days with only the driver to unload all the cases at the airport. The hotel is very good, with... More 

Helpful?
2 Thank david n
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. We do appreciate your feedback in regards to the service which you experienced. Your... More 

Forest Hills, New York, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 16, 2013

From start to finish, the Grand Palladium Jamaica is by far the worst hotel I have ever been to. Day 1 check in proved futile when we showed up at 5pm. Check in is at 3pm, however our rooms were not ready. We had left for the airport at 6am so you can imagine the hunger we were feeling at... More 

Helpful?
5 Thank Nicole S
FiestaJamaica, Assistant Room Division Director at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Nicole, Thank you for your informative review. We were disappointed to learn that your recent stay with us was below par, we want to stress that this is not the typical experience of our guests. Please be assured that we are taking immediate steps to look at the issues you have described. It is hoped that despite your negative... More 

Biloxi, Mississippi
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed December 11, 2013

First, the pros and cons. Pros: Excelent Food. The buffet was great, the restaurants that I went to were also very good Clean Pool. The staff was very meticulous in cleaning the pool every morning. Very Nice Employees. Was always greeted with a smile by everyone Excursions are easy to book if you booked your trip through a website or... More 

Helpful?
8 Thank degenx1973
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Degenx1973: It is indeed a pleasure reading your reviews and must admit that we are very happy that you enjoyed the food and the overall facility and most importantly the warm and friendliness of our staff while you were here on your vacation. We have taken note of your comments and concerns and will will be sharing your them... More 

Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 11, 2013

Recently my work arranged a trip to the Grand Palladium in Jamaica for the whole company. The resort was absolutely breath taking. The staff, super friendly and genuine, if a "ya man" and a "no problem" to whatever request. The place is absolutely immaculate from the front lobby to the pool and beach area. The rooms are spacious and supply... More 

Helpful?
4 Thank Aleksandra L
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Aleksandra L: We were most delighted to read your positive reviews regarding your recent stay at Grand Palladium. We are very happy to know that the food was to your personal liking and in extension the facilities offered. Here at Grand Palladium we stride on ensuring that all our guests are totally satisfied as a result our staff are... More 

Decatur, Georgia
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 8, 2013 via mobile

Traveled from November 30-December 7th with a cousin and her husband. Property - beautiful/clean, rooms- clean, welcoming decor, food- good, better than expected, restaurants- good food/good service. Huge resort, but carts were very accessible. Check-in went rather smoothly. Upon arrival our room wasn't available, but we were able to grab lunch and a few drinks then we proceeded to our... More 

Helpful?
5 Thank travelladyshelly
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Travelladyshelly: Thank you for sharing your comments regarding your recent stay with us. We are delighted to know that you had a great time and we appreciate the time you have taken to write to us. We are happy to know that you did enjoy the food, staff service and that you found the overall facility to your satisfaction.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Business Center with Internet Access

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $227 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
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