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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,335 Reviews from our TripAdvisor Community

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Showing 5,891: English reviews
Reviewed November 24, 2014 via mobile

So we just got back from our 6 days at the Grand Palladium Jamaica resort(we stayed at the Jamaica side). First off this resort is large but we've been to similar resorts in the past and this was not a problem with any of us as we like to walk and it was fun exploring the vast property. We found...

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4Thank akrop
Margate, United Kingdom
Reviewed November 24, 2014

We have just returned from this wonderful hotel my wife and i had a fantastic fortnight.The staff were brilliant,food above average,setting lovely,and a really relaxed feeling.The two hotels that are there are combine facilities so you should not worry about booking the cheaper resort of the jamaica resort which is what thompsons sell it is much cheaper and really no...

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Thank dariandoreen
Jose M, Director General at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear guest, Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you and your family enjoyed your overall stay with us. It is delightful that you enjoyed the delicious meals which were provided and...

Kitchener, Canada
Reviewed November 24, 2014

We returned from this resort 2 days ago, after a week stay. My hubby is from Jamaica and we stay 1-2x a year This is our first time at the Palladium. The things I didn't like: -Too far from a busy parish/town, as we prefer going into town -Not enough Jamaican food selection -Towels/fridge not restocked daily -RUDE RUDE gift...

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3Thank Candice J
Traverse City, Michigan
Reviewed November 23, 2014

When I arrived after 3 p.m. (which is their check in time) I had to wait 2.5 hours to get a room. Front desk people didn't think it was a big deal. Just go to the buffet or bar. My original room reserved ocean side had to be changed so I could get a room. Another person in our party...

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1Thank Superhornet326
Saint Louis, Missouri
Reviewed November 22, 2014

This is a resort that delivers on the needs of a beach resort, Plenty of beach front access, plenty of pool side access and plenty of lounge chairs that are available. Now here is what keeps this place firmly in the land of 4 star resorts. Towels!!! Everyday it was the same struggle no towels available. Its odd as you...

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Thank kurthutchinson
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear kurthutchinson: We thank your for having chosen the Grand Palladium Resort to be your vacation destination. We appreciate the time you have taken to bring to our attention the pros and cons of your stay with us. We are pleased knowing that your overall vacation experience was a wonderful one in which you enjoyed all that our Resort has...

Reviewed November 22, 2014

My girlfriend and I just got back from a nice relaxing week here. We were a little worried about weather but it only rained once or twice and it didn't last long. Sun the rest of the week! Staff was amazing. Very friendly and welcoming. Cracking jokes with us etc... They make you feel right at home. Food was good....

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3Thank JustinOtt
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear JustinOtt: Thank you for sharing with us your review. We are elated to read about the amazing time you both had here with us and we are even more pleased that we made your stay a memorable one. We appreciate your positive comments about the food, the accommodations and the excellent service received from our team, your comments will...

Clarkston, Michigan
Reviewed November 22, 2014

We went with about 10 other couples. I would like to let you know, that I would NOT recommend this resort to anyone. The following is a list of items that the hotel either did not provide or meet the basic needs for a hotel stay. •No towels or wash ITEMS IN ROOM FOR TWO DAYS •Could not get into...

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7Thank stephendmclaren
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear stephendmclaren: Thank you for sharing your review outlining the areas of your vacation experience that were not pleasing to you. We do apologize for each unfavorable encounter and we regret that these were not rectified while you were here. We apologize for the late check in time, the towel shortage you experienced, lack of minibar stock, and that the...

Reviewed November 21, 2014 via mobile

Me and a friend stayed at Grand Palladium Jamaica side from November 9th to the 14th. People were very friendly but had to do a lot of walking . No beach front villas we ask for a room upgrade to be near the beach because my friend went through two back surgeries this year and could not do a lot...

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Thank rhonda e
Reviewed November 21, 2014

service for females never got served as a male! Loud constant noise no place for peaceful sunbathing! No room service Long waits for food, went to the Italian for the second time I went to order what I my partner had ordered before as I had tasted it and loved it... We waited 50minutes having to practically scrounge for a...

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1Thank tewey2
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear tewey2: Thank you for choosing our Resort for your vacation. We have read your review and we have made note of those areas which have fell short of meeting your expectations. While we strive for a perfect vacation for our guests we sincerely regret any mishap and rest assured that your concerns were not taken lightly. We really appreciate...

Reviewed November 20, 2014

I must say that the first resort that i went to in jamaica was the iberostar, and i knew that the grand pladdium wasn't going to be as luxurious or nice. Howevver when we walked it seems as though the front part of the the lower lobby was being renovated possibly by jail mates. when we got tocheck in Tamar...

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4Thank Dianne D
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Dianne D: Thank you for sharing your vacation experience with us. We are elated knowing that your overall stay with us was enjoyed and the you loved the entertainment. Your kind words are greatly appreciated and we will be sure to pass your comments to the team members you have mentioned. It is unfortunate that the menu items were...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $229 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travelers.
1,206 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would stay away from bldg. 19-20-21-25 all close to the road noise.”
 of 5 bubbles SummerSandy, 2 days ago | Read review
“Block 11,12 or 13”
 of 5 bubbles Almarie3451, 3 days ago | Read review
“Our room was great, you can upgrade at a very low price to better views or suites....”
 of 5 bubbles garambler2017, 4 days ago | Read review
“Villas 11 to 14”
 of 5 bubbles mandyjeancole, 4 days ago | Read review
“If you are a couple who does not with to be around children, request the "adult only" side of this hotel.”
 of 5 bubbles sarannes2017, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question