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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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5,705 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Jamaica Resort & Spa
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Showing 5,325: English reviews
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

This resort is okay with room service and customer service but severely lacking in customer satisfaction it seems like all they care about is the bills being paid and making sure everyone is doing their job. They are some very nice people there but be careful i was drugged at the main bar and they didnt even believe me when... More 

Helpful?
Thank Chris S
Grand Palladium R, Gerente at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Chris S, Thank you for having stayed with us and for taking the time to share your feedback. We are very happy to hear that you liked our availability of food and the tour groups. We do take note however of your feedback regarding your experience at the bar, and wish to advise that the resort is a drug... More 

Suffern, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The resort was amazing. The bed was very comfy and the room was very spacious. The drinks were 24/7 and very tasty. A drink that you have to try is the Bob Marley shot!! The best thing about the resort would have to be the people. Everyone was so polite and down to earth. Someone who stood out and went... More 

Helpful?
1 Thank giannacavallo93
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Ms. Giannacavallo93, Warmest greetings from sunny Jamaica, our Grand Palladium team wants to thank you for sharing the breathtaking experience that you have encountered while vacationing with us and appreciates your review. We look forward into hosting you once more and invite you to contact us if there is anything further we can assist with from this end. Warmest... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

It was our first time in Jamaica and the Grand Palladium made the trip memorable. The staff was amazing and the amenities provided were great. Most of the time staying in the hotel was all that was needed to have a good time. We even made a few new friends while there including one of the performers named Nabean. What's... More 

Helpful?
1 Thank Marissa S
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Ms. Marissa S, Warmest greeting from sunny Jamaica, our Grand Palladium team wants to thank you for sharing the breathtaking experience that you have encountered while vacationing with us and appreciates your review. We look forward into hosting you once more and invite you to contact us if there is anything further we can assist with from this end.... More 

Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was my first visit to Jamaica and I can admit I had my expectations for fun and excitement set pretty high! Not only did they deliver the resort exceeded my expectations! The entire staff is just amazing. Not once did I come into contact with someone who wasn't smiling. Everything was perfect . 1)drinks-strong and tasty 2)the food was... More 

Helpful?
1 Thank tamika3you
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Ms. Tamika3you, Warmest greeting from sunny Jamaica, our Grand Palladium team wants to thank you for sharing the breathtaking experience that you have encountered while vacationing with us and appreciates your review. We look forward into hosting you once more and invite you to contact us if there is anything further we can assist with from this end. Warmest... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel lovely staff great entertainment boring same every night dancing shows . Was bored at night . Back in december but not using a resort that is not got any real culture of Jamaica . Steal drums was good live singer was good . Poolside not enough activities . Beach view lovely . Jerk hut at sunset cove was nice.... More 

Helpful?
Thank Clare R
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Ms Clare R, We want to thank you for your continued review on your vacation experience. We are quiet elated that you have enjoyed the greater parts of your vacation however we have made necessary notations relating to the areas that you didn't enjoy, we will address those areas and we do hope that you will visit us again... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Now I reviewed the staff which were wonderful, I want to just say a bit about the facility. Originally my group was placed in a room with the jacuzzi right beside the bed which we found to be extremely awkward and lacking in privacy considering there were three grown women to the room. We requested a room change which the... More 

Helpful?
Thank Jenniel M
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Jenniel M, We want to thank you for your continued review on your vacation experience. It is great to know that our efforts to provide the best and highest level of service have paid off and you fully enjoyed all that we had to offer. We are elated that you have enjoyed your vacation and is grateful for your... More 

Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I had so much fun at Grand Palladium and I would go back in a heart beat!! When I left I was so sad because I met some amazing people. The entertainers were so welcoming and funny and they treated me and my family like their very own. Special shout out to Tyson and Nabby, two of the best dancers... More 

Helpful?
Thank lacute_xo
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Good Day Lacute_xo, Warmest Greetings from sunny Jamaica! We here at Palladium Jamaica want to thank you for sharing your vacation experience. We are very delighted to know that you had a wonderful time and that our entertainment team members contributed to making your stay an even more memorable one. It was our pleasure serving you and we look forward... More 

Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is fantastic, the staff go beyond their job to help you. The food was good (and I am very fussy) It was a trip to visit family in Jamaica and to attend a wedding. The wedding was amazing and the staff at the hotel was amazing. The wedding was well planned and prepared. I will book again next... More 

Helpful?
Thank lecresha
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Good Day Lecresha, We thank you for sharing your reviews about your recent vacation with us here at Grand Palladium Resort and Spa. We pride ourselves to go above and beyond in ensuring that our guests’ expectations are totally met. In your review we noticed that you had a great time, you enjoyed the wedding attended and that our staff... More 

Lancaster, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family and I spent two weeks (8/2-8/16) at the Palladium and it was wonderful. This was our 2nd visit and I can't wait for the 3rd, 4th,5th, etc. We had some minor complains but overall it was a wonderful vacation. The views around the grounds are breathtaking! Kudos to the "Green Team".

Helpful?
Thank Ldlove123
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Denamce, Warmest Greetings from sunny Jamaica!! We here at Palladium Jamaica want to thank you for sharing the wonderful experience that you had while vacationing with us. It is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. It was our pleasure serving... More 

Birmingham, Alabama, United States
Level Contributor
451 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel renovations are now nearly complete and the rooms are much better than last year. the food is still great and service excellent, but the front desk remains problematic, for slow service and difficulty in dealing with some personnel. Overall, even this has improved.

Helpful?
Thank James W
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Good Day James W, Thank you for taking the time out to share your review on your recent vacation experience spent here with us. We are happy to know that as a repeat guest you have experience and appreciate all the improvements we have made to the resort. It was our pleasure serving you and we are very elated that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $224 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
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