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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,133 Reviews from our TripAdvisor Community

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Showing 5,710: English reviews
Reviewed yesterday NEWvia mobile

-upon arrival our room was not ready waited 2 hours. - arrive in room on lady Hamilton side which we upgraded to cost us 6000 plus 1000 to upgrade to stay for 2 weeks which is our choice our room was filthy never cleaned properly the sliding glass windows to look out to ocean were never cleaned nor were the...

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Thank Mel I
Reviewed yesterday NEWvia mobile

Just returned from a 2 week holiday here forget the negative reviews this hotel was fabulous, the moaners need to build a hotel and stay in it together. Your children will absolutely love this place!! Where do I start... the food was good couldn't ask for more all the restaurants on offer we were spoilt for choice! The different drinks...

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3Thank Carla H
Uppsala, Sweden
Reviewed yesterday NEW

Our big family (11 persons including 5 grandchildren of different ages) were quite happy with the visit. The rooms and food, including the a la carte restaurants, were perfect, in spite of a little hard beds. There were lot of things to do for everyone. The animation activities were excellent! For us from Sweden, the prices of the SPA, were...

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Thank gudmarlundqvist
Edmonton, Canada
Reviewed 2 days ago NEWvia mobile

This year we traveled from December 26-Jan 9th. This was our 6th stay at a Palladium resort and our 2nd trip you the Palladium in Jamaica. We had a one bedroom suite on the Jamaica side of the resort. We room was exactly what we expected...beautiful. Halfway thru our trip we were upgraded to a one bedroom suite on the...

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Helpful?
Thank Shelby225
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Shelby, I would like to thank you for taking the time to share your feedback based on your previous visits to our Resort. We thank you for your loyalty and we are pleased that we were and still are capable of meeting your expectations. We are very appreciative of your positive comments about our accommodation, staff, food and beaches....

Reviewed 2 days ago NEW

My boyfriend and I decided to book a trip through cheapcarribbean.com and we came across the Grand Palladium Resort and Spa for a very reasonable price. Before booking, we wanted to read as many reviews as possible to ensure that we would have the perfect vacation. After reading over 50 reviews on the resort, we were very weary because of...

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Thank Amanda L
Orangeburg, New York
Reviewed 2 days ago NEWvia mobile

I just returned from a week vacation. It was my second stay at a Grand Palladium, my first in Jamaica. I have a lot of good to mention, and only a few complaints. Highlights for me: Most of the staff are very friendly and attentive. The buffet restaurant was always good, breakfast always awesome and lunch and dinner offered many...

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Thank brustleen1
Toronto, Canada
Reviewed 2 days ago NEW

This is a very nice property just miles away from 7 mile beach. The beaches are small but nice. Waters are calm. There are 3 separate beaches that require you to walk through the resort to move from one to the other. Having said that, each has its merits. Bring your snorkel because you see a variety of see life...

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Thank nscampoli
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Nscampoli, Warmest greeting to you from the Grand Palladium Resort and Spa. Thank you for choosing our Resort for your vacation destination. We are grateful for your positive comments. As a 5 star Resort it is our duty to ensure that our guests receive quality service and are satisfied. We are pleased to know that you loved all that...

Jacksonville Beach, Florida
Reviewed 2 days ago NEW

overall the food was not good. many of the advertised restaurants were not open. no one was on time. we ordered room service, had an issue and there was not any follow up. transportation was not on time for the airport or excursions. we had an issue with maintenance and they never showed up. old and dated furniture and fixtures....

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Thank avechy
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Avechy, Thank you for your review about your stay at our hotel. All comments are very important for us in order to improve our service and facilities day after day, as our commitment is to provide the best service and attention at all times to our guests. We would like to offer our sincerest apologies for the inconvenience that...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

I travelled to Lucea Jamaica with 2 girl friends. I just turned up without knowing anything about the trip. We arrived at the complex and it was very hot, outside reception area, you get welcome drinks and everything is on a go slow from here, if you don't enrage it then you may aswell stay home! I have never been...

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Thank Little-lou08
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Little-Lou, The management and staff of Grand Palladium Jamaica Resort & Spa would like to extend our gratitude to you for taking the time to share your review and for choosing our hotel. We are committed to providing exceptional services to our valued customers and we are thrilled knowing you had a wonderful girlfriends gateway. We are delighted that...

Chicago, Illinois
Reviewed 3 days ago NEW

We stayed here a few years ago and of all the places we've been, we truly enjoyed this Hotel. We upgraded to Ocean View, slept with the Balcony Door open all night. The only one thing is they do have loud tropical frogs so bring ear plugs. Otherwise very nice.

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Helpful?
Thank kisa742
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Kisa, Greetings! Thank you for taking the time to share with us your review based off your past vacation here at the Grand Palladium Resort. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. It was our pleasure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $267 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travelers.
1,014 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to book Villa 33 across from the adult pool!!”
 of 5 bubbles B5546XNamandal, 2 days ago | Read review
“Stay off the 1st floor..many bugs (roaches)!!”
 of 5 bubbles nscampoli, 2 days ago | Read review
“request beach side or closer to the main bldg.”
 of 5 bubbles avechy, 2 days ago | Read review
“rooms in building 11,12 and 13 are close to everything and quieter too.”
 of 5 bubbles jagdeepa_13, 3 days ago | Read review
“Good sea view rooms are best on higher floors.”
 of 5 bubbles sfindlatterstewart, 3 days ago | Read review
5 of 5
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