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You can just take a look at photos to understand how beautiful there is! Without doubt one of the favorite hotels I stayed in regions of Azerbaijan. Upon arrival we were warmly welcomed by the staff and General Manager. The staff was extremely friendly, the restaurant very flexible and the restaurant service staff deserves a special thanks. The dishes were very tasty. We had two great evenings there, which obviously also added up to the experience. The hotel has all kinds of entertainment starting from table tennis, billiards to the bowling and mini cinema. You can also spend your time in healthy way using wellness center, gym and pool, Turkish bath and sauna or play outdoors in our Football and Basketball stadium. What else you need to spend a great time with family or friends? We also checked the conference hall and it’s very big. I think it is the best place for families to make weddings there or for business people to gather together for some conferences or meetings. They can organize any kind of event. All respect for the staff who does a great job there!…
Beautiful hotel. Beautiful place. Superb service. Great prices for good food and standard prices. This is my favorite hotel in Azerbaijan. The hotel has beautiful mountain views. Very nice interior design. The hotel is good for couples and groups of friends Thanks Mr Fuad Mammadzade and great team
We had stayed there years ago and got real 5 star service . This summer we choose as a valued destination as a second time but it was a disaster. Dont know what happened and why they lost their service quality . Nobody care about guests . Called several times reception but nobody replied . 3 times we came down reception to ask some water . Each time they said “okay “ but nobody came . Room was dusty and smoking smell in bathroom . Room service didnt replace towels and shampoons, no vacuuming at all during 3 days.No any server or hostess will smile and welcome you in the restaurant. We were planning on the first day have an early breakfast and begin to explore region. However we spent 2 hours in breakfast. Waited 20 minutes for a fork . İ have asked just a FORK from 3 colleagues finally one of them provided us. Tea served cold . Buffet was not luxury at all ( just some cream ,olives , cucumber , tomato and ect . ) no pastry , juices , crepes , omlette station, cold meat selection...Second day İ asked restaurant manager from reception to give feedback and finally met him . However the only thing İ have been told were 2 words “Okay , Okay , Xorosho , Xorosho “ .No apologizes , no compensation . Anyway not a big deal .Upon departure nobody helped our luggages . Better to find some cottages instead of this hotel.…
Hi there! My previous comment was deleted by unknown reason so sharing it again. I stayed in this hotel for 2 days. The nature is lovely but the hotel personnel, food quality and dusty rooms spoiled my stay there. The breakfast starts at 8 what is not suitable for most business cases. The range of food is poor. Almost half of menu is not available. Personnel doesn’t show initiative in helping guests, most of them act like zombies on duty. When I arrived for the check-out actually couldn’t catch reception lady behind the reception desk, heard her loudly laughing with the General Manager and had to wait for a while until they noticed me calling for them. General Manager even didn’t apologize for my waiting. It was inappropriate time and place to flirt with own employee at work. So all the gaps I noticed in this hotel dont surprise me when I saw the GMs unprofessional attitude to work. Also, in general I want to highlight that reception ladies were not helpful when I called them for an extra towel. I had to come dawn from my room and ask for clean towels once again. Honestly I am frustrated with my stay there. Before I booked the room in this hotel I heard about new management and hotel staff and was looking for a pleasant time but unfortunately didn’t face with any good service. I wish them huge improvement otherwise hotel will lose all remaining stars.…
I have read plenty of negative reviews before visiting the hotel however was hoping that most of them were irrelevant and the hotel has improved the service so far butttt i was sooo mistaken!!! The main restaurant was closed till the midday and we were struggling to have some meal. The waiters were not aware about anything in this hotel, they provide information different from what was telling by reception guys. We have approached the General Manager but he was not helpful at all. Only assured us that problems would be solved soon and disappeared. When we asked for F&B Manager he was not available to clear out the situation as well. I had a feeling that all the managing stuff of the hotel have serious faces but behind these faces unprofessional approach to work and inability to perform their duties. Very frustrated and shall never visit this hotel. If you care about your wellbeing please never stay in this hotel!!!…
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