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Jl. Lelewatu No. 168 Wanokaka, Waikabubak, Sumba 87272 Indonesia
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Traveler (128)
Room & Suite (28)
Dining (7)
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About

#1 of 3 in Waikabubak
Location
5.0
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
Located in the magical yet beautiful island of Sumba, Lelewatu Resort Sumba comes as a luxury resort set on a ten hectares clifftop surrounded by unspoiled lush rainforest offers a breathtaking ocean view of Indian Ocean. Every villa is designed with the ambience of Sumbanese tradition, Lelewatu is a tribute for local heritage makes every detail deliver remarkable memories crafted with care from the heart and made to last. Lelewatu Resort Sumba is the perfect place to celebrate personal indulgences and romance with blend of un spoilt nature, gracious service and bespoke island life.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Airport transportation
Parking
Private pool
Bar / lounge
Restaurant
Spa
Non-smoking hotel
Sun deck
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Room features
Air conditioning
Desk
Private balcony
Room service
Safe
Sofa
Clothes rack
Minibar
Good to know
HOTEL CLASS
Languages Spoken
English, Indonesian
39Reviews1Q+A6Room tips
Traveler rating
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Keluyuran Di E wrote a review May 2022
2 contributions1 helpful vote
The place is beautiful yes, I loved the design of the rooms but it looks like the management disappeared after covid. Feelted not super clean, and place surely needs a renovation. According to some locals an investor offered to buy and do a great renovation but the owner said no, and have not done anything about the poor condition. Food is very expensive with no quality. It is so hard to get there since the road is falling apart, you cant get to the beach because the road does not anylonger exist. It is expensive, but they still cant pay their butlers more than Rp 50 000 per day and they are expected to react directly on any demand as they have to be available 24 h a day! So bad! And also, it is far away from everywhere!
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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juliesalmon wrote a review May 2022
Perth, Australia4 contributions1 helpful vote
We had 5 nights at this resort and was extremely frustrating , the staf are the loveliest people especially jefri our butler , one of the few who spoke English . He couldn’t do enough for us . The food was inedible actually a joke it was so bad and portions weren’t enough for a child , the location breathtaking and the roads to villa should be closed they are so bad it was a nightmare going in and out of property . The management non existent as manager couldn’t care less and never appeared so staff had no idea how to set table or anything to do with guest relations the villa was falling apart and dirty and couldn’t get things cleared by cleaners as no one telling them how to do things , most power points not working , broken cupboards , floorboards broken , safe couldn’t use as down at floor level , all basic things , such a shame as location although no beach is wonderful
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Date of stay: May 2022Trip type: Traveled
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David S wrote a review May 2022
2 contributions2 helpful votes
1 - Clearly this resort was constructed on unstable ground. The Villas, the pools and other structures now all slant in the same direction. The infinity pools now flow in the wrong direction. Some of the villas are collapsing. The driveway down to the resort now has a steep drop that requires a careful driver to navigate. 2 - Our villas were infested with animals leaving droppings all over the floor and you could hear droppings hitting the cloth canopy over the bed as you tried to sleep. Our last night was sleepless as we were dealing with animals coming and going. The staff tried to help during the night but there was little they could do. The next morning the management made no effort to acknowledge our terrible night and when we asked to speak to him all he could say was 'we will have to look into pest control'. He seemed not to care. 3 - I am sure the pandemic affected the owner's ability to maintain the property. (The restaurant at the top of the hill is not only closed, the structure is failing.) But the pandemic had no bearing on the location chosen for this resort. I doubt mother nature is finished moving the earth underneath this ambitious investment.
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Date of stay: April 2022
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Sunu wrote a review May 2022
Jakarta, Indonesia23 contributions3 helpful votes
+1
the booking on Agoda, wasn’t fit with the actual room we got. So we ask the manager, but they don’t have solution for today because others guest already check in that room with real ocean view. So we have to use the available room with garden view. So what to do ? namaste 🤣 i hope other people won’t get this case in the future.
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Date of stay: May 2022Trip type: Traveled
Room Tip: details & recheck your booking, manage your expectations
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harry_mdj wrote a review Apr 2022
Bali, Indonesia207 contributions82 helpful votes
It's very far from nearest city but absolutely a great resort with stunning view of ocean. The resto serve tasty dinner and delish big breakfast as well. The room's so large with private pool and patio. I'm absolutely a big fans and definitely had a wonderful stay in this resort, even tho there were heavy rain and storm at that night. The staffs were so friendly and helpful. Inputs: You need improve and review your maintenance schedule. I'm fine with small (or more) defect in my room by that time. It's very understandable because the pandemic effect for sure cause the resort lost income
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Date of stay: November 2021
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LoganK wrote a review Jan 2022
1 contribution1 helpful vote
Hi there, really sorry to message but I wanted to write before I do a review on the hotel to let you know honestly our thoughts on this place. For 350usd a night if you search around the world you get a very high standard of accommodation. So below I will list out the points that we feel very let down by. First is the leaking of the rooms, both rooms the ceilings and have leaked and water has flowed u der the doors, we decided in the second one as there was no point to tell anyone as actually it’s a major construction problem, each room is not level and are 300-500 not even. Second the front doors of the room don’t even open. The floor boards are rotten. The hand rail broke when we walked down the stairs (my 2 year old almost fell through). The showers don’t drain due to the building not being level. When we woke up there was huge gecko and bat poo on the bathroom sinks. The mini bar which we were told would be stocked free of charge had one coke and one water. The walls outside our room are crumbling. When we entered lelewatu there were no signs how to check in etc so we drove around for 20 mins to find someone to speak English. The staff are really trying but we just finished dinner and the kitchen staff are smoking cigarettes at the entrance to the kitchen, the speaker is broken in the main eating area, all floor boards on the main deck are broken. Our butler is really trying and has a smile on his face and really try’s to help but unfortunate I feel he can’t do much. . But this experience hasn’t been great we decided to try somewhere new on our 5th time to Sumba but it has really let us down. Again I can see how much effort and money was spent at the beginning to open lelewatu but seems the earth has moved and the upkeep hasn’t been done at all. Again I appreciate corona is a hard time for all but standards need to be kept or close down and wait for tourism to come back. Apologies for the long message. Logan THIS IS WHAT WE WROTE TO THE MANAGEMENT TO THE MANAGEMENT, THEY WROTE BACK THAT THEY WONT HELP AT ALL AND THEY DONT CARE WE WRITE A REVIEW. THE PLACE IS A MESS AND A RIP OFF. DONT COME HERE.
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Date of stay: January 2022
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Aprilliya wrote a review Nov 2021
37 contributions19 helpful votes
sumba is very expensive if it comes to accomodation the prices here are reasonable with very good service i have the butcher that available 24hrs she help me in everything the room very clean, nice view, bath ub the bed are huge and super comfortable the food was okay i believe can be better but considering sumba is far away from the city it is good enough the restaurant is perfect for the sunset. spa room was very good and very relaxing everything was so good hope to be back there!
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Date of stay: April 2021
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Room Tip: mention to them for the room with the sunset view by the beach
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pdmancs wrote a review Mar 2021
Manchester, United Kingdom509 contributions410 helpful votes
We spent 4 nights at Lelewatu whilst on a self-drive tour of Sumba. First things first, Lelewatu is a beautiful, unique hotel - right up there with the best - but it isn’t operating as normal right now. There are no tourists around, occupancy levels (and consequently income) are low, and rooms were heavily discounted at the time of our stay. We’re still in a pandemic after all, so it is difficult to give a fair rating, and I don’t want to sound over critical. I liked the place so I want to be constructive. But I think it’s only fair to rate it as I would in normal times, as people paying full rate then would expect their stay to be perfect. So here goes... Positives: - the hotel’s grounds are stunning; its location and setting are sublime. - the staff are really nice and genuinely want to be helpful, even though some of them seem shy and nervous. - the butler was good and always available on WhatsApp. - they have all the bells and whistles of a 5* luxe property. Unfortunately, our stay wasn’t quite so perfect: - our villa was beautiful, with a great sunset view, but showing its age. And the crazy wash basins are a triumph of design over practicality! - wifi unstable and unpredictable. - there were numerous maintenance issues in the villa, ie nails sticking up out of the decking, light bulbs not working, shower button sticking, TV channels incorrectly tuned. Also, because of the straw roof, there were lots of moths and tiny little midges. Not harmful, but unwanted! - on the one day we used the main swimming pool, the sun lounger I chose was broken. Ok, there were others, but that isn’t the point. - the path down to the sea was closed as part of it has collapsed and hasn’t been repaired. The wooden viewing platform at the end of the path also looked to be in a poor state. The hotel’s grounds are huge and must require an incredible amount of upkeep. - the hotel talks about sea views when working out in the gym, but the reality is that it’s virtually impossible to even see the sea beyond the trees! Not the end of the world, but they shouldn’t promise things they can’t deliver on. - they seem to stream the music in the restaurant but the WiFi/signal isn’t great so the music was forever stopping and starting. And the speaker playing it was distorted when played too loudly. Not good at all. - we borrowed bicycles one day. They were ok but would benefit from a service and some TLC (stuck gears, wonky saddles). Our food and beverage experience was the big let down - it simply is not up to scratch for a hotel at this price point: - the food overall was really hot and miss. Some things were top notch, but many things were poor and not worthy of the price or the location. - visits to the restaurant were usually awkward affairs, but this depended on which member of staff was working. One (female) waiter was good, but other staff acted a bit like rabbits in headlights. I get that hospitality is a relatively new thing in Sumba, but my travel companion was Indonesian, so there was no language barrier to allow for. - some meals arrived quickly, others took an age. Lunch on our first day took almost two and a half hours (a club sandwich and a pasta bowl). The quality was great, but we just wanted a quick bite to eat before hitting the pool. - we were given a bar code link to the menu, but it was slightly different to the printed one. We were also given a wine list via WhatsApp which was different to the other two (!), with different products and prices. Someone somewhere should be checking these details. It causes confusion and problems. - when we tried to order a bottle of Balinese wine, it was out of stock, so instead we chose a Spanish wine for 900k ++. Dirty glasses when it was served. Then at the end of the meal, the waiter told us the price on the printed list we were given was wrong and the price was actually 1.6m ++. $135 for a standard bottle of wine! I quite rightly refused to pay the ‘correct’ price. - they had no sparkling water, or soda, throughout our stay. - the restaurant was unattended when we arrived for lunch one day, and we had to walk into the kitchen to find a member of staff. Apparently the waiter was on the toilet. Too much information! - bizarrely, there was a chicken dish on the room service menu that wasn’t on the main menu. We were told we couldn’t have it in the restaurant. No idea why! Similarly, a couple of dishes were listed with different ingredients depending on whether you ordered in the restaurant or for room service. The head chef told me these couldn’t be interchanged. Again, no idea why. - one time when we went for dinner we were greeted with the news that we couldn’t have cocktails because the barman wasn’t working. They said they could make a mojito and a gin and tonic, but it took them half an hour to prepare the drinks. Meanwhile we waited for someone to take our order for dinner. When the drinks arrived, my friend’s bamboo straw was gross - totally clogged up with some kind of black gunk. - on our last night, we decided to try out the room service menu as we were bored with the other menu, and I wanted to try the mystery chicken dish. We also wanted to relax rather than have a long drawn out dinner in the restaurant. We were given the bill to sign when the food was delivered, but three of the prices were different to what was on the menu. And that chicken dish I ordered was truly awful. Tough, tasteless boiled jungle chicken. I only ate it because I was hungry and didn’t want to wait an age for a replacement. I didn’t want to make a fuss but I felt I just had to complain to the butler. He said he’d speak to the head chef. I’m not sure whether he did, but we were still charged for it. Also, despite us asking for them to be collected, our dishes were still outside the villa next morning. An overnight treat for the local wildlife. Poor. - there was no consistency to ingredients or contents. Because the menu was limited, we ordered the same dishes more than once but some were served differently each time, eg listed ingredients missing. This was especially the case at breakfast. - breakfast was always difficult. Five options. Seemingly fixed and unchangeable. And really badly thought out. One of them was basically all bread and pastry! Tough luck if, like me, you just wanted some eggs, toast, fruit and yoghurt. I’d have had to order 4 different breakfasts! They seriously need to simplify it and loosen up the options, and allow people to choose items from a list. It really doesn’t work. The Asian breakfasts were lovely, but it would have been nice to have some fruit and a pastry too. Too much cheap frozen/processed food on the American breakfast. Awful. Half the plate was yukky deep fried hash browns or pom pom potatoes (mini hash browns!) Cheap frozen food. They couldn’t make toast or soft boil an egg. No egg cups either! Yes, breakfast was a stressful start to each day! - overall the menu is clumsy and lacking in balance. Too many small dishes, not enough mains. No chicken dish (unless you have room service!) Little by way of salads or light/healthy options for lunch times. Poor mix of Indonesian and international dishes. Much of the Western food was basic. Burgers, club sandwich, pasta, pizza, fish and chips. Maybe ok for lunch by the pool but not for dinner in a 5* luxe hotel. We were there for 4 days to relax, and there’s nowhere else to eat in the area, so we were quickly bored with the menu and short of options. During our visit, both the hotel manager and head chef seemed to be having meetings. With each other and with others. Often in the dining room/bar lounge. Not sure whether that’s the best place to do it? They clearly have some issues. The manager intervened when we encountered a problem. The head chef came to talk to us three times during our stay (he’s a nice guy and I wish him well). Suddenly online reviews dating back a long time seem to be getting replies from management. As it stands, if you arrive expecting a Maldives experience, you will be very disappointed, but it seems like things are happening. And I got the feeling they are trying to sort things out. I hope they do, because it’s a wonderful place.
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Date of stay: March 2021Trip type: Traveled
4 Helpful votes
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oiavaio wrote a review Mar 2021
2 contributions
Arrived in Lelewatu Resort at March 21st. After checked in, the staff gave us an upgraded room with a better view. All the staffs were friendly during our stay and quick to respond. Food was ok, and we're lucky to have a beautiful sunset. Might come back in another chance!
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Date of stay: March 2021Trip type: Traveled
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okeeeeee1 wrote a review Jan 2021
2 contributions
nice place to stay. away from crowd. more suitable for high end travelers, but still worth the price. 5 star for breakfast, view and hospitality. would be nicer if we can enjoy the private beach, it was closed when i stayed
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Date of stay: December 2020Trip type: Traveled
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Response from Lelewatu Resort, Other at Lelewatu Resort
Responded Feb 1, 2021
Dear okeeeeee1, Thank you very much for your wonderful review, it has been our pleasure to host you and your loved one. We are delighted that you took your time to enjoy the breathtaking nature and culture, and we hope that your days here bring tranquility to your mind. Sincerely, Goya A. Mahmud
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PRICE RANGE
$277 - $521 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaEast Nusa TenggaraSumbaWaikabubak
NUMBER OF ROOMS
27
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Frequently Asked Questions about Lelewatu Resort
Which popular attractions are close to Lelewatu Resort?
Nearby attractions include Watu Bela Beach (4.1 miles), Marosi Beach (4.9 miles), and Rua Beach (2.9 miles).
What are some of the property amenities at Lelewatu Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Lelewatu Resort?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Lelewatu Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lelewatu Resort?
Yes, free parking is available to guests.
What are some restaurants close to Lelewatu Resort?
Conveniently located restaurants include Finas, Ombak Restaurant, and CBC - Cosy Beach Club.
Are there opportunities to exercise at Lelewatu Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Lelewatu Resort have airport transportation?
Yes, Lelewatu Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Lelewatu Resort?
The staff speaks multiple languages, including English and Indonesian.