Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located at high elevation above Karatu town, Highview Hotel offers a magnificient view over the surrounding hills, local coffee farms and the forests of the Southern Ngorongoro Conservation area. The hotel is the ideal base for excursion trips to the Ngorongoro Crater, Lake Manyara National Park and Lake Eyasi area. Longer trips include Tarangire, Serengeti, and Lake Natron. The hotel, which opened in 2006 is modern, comfortable and offers all kinds of contemporary amenities.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
This summary was created by AI, based on recent reviews.
Powered by AI
Highview Hotel has earned high marks for its exceptional service, with staff that go above and beyond, especially for guests needing extra assistance. While opinions on room size and modernity are mixed, the consensus is that rooms are clean and comfortable.
The hotel's picturesque views and serene setting, along with amenities like garden walks, a pool, and a spa, are popular with guests, although some suggest the Wi-Fi could be improved.
Rooms
Comfortable
Value
Mixed
Cleanliness
Meticulous
Service
Friendly
Amenities
Relaxing
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
The staff are phenomenal here, they go above and beyond for all guests. They are all kind and helpful. It was also lovely to meet Masai members here, who provided us with insights and knowledge on their community and way of life. Sundowners drinks is not to be missed absolutely stunning view. Rooms are clean and provide enough space ( we stayed in the hotel rooms), the pool was a lovely addition after our long days out for safari and the bbq food was delicious. The only negative for me was the food in the restaurant, which may be more of a personal opinion, there was a lot of coriander in a few of the dishes, which to some people this taste is hard to consume. But otherwise a fabulous stay and would recommend. On top of that snacks and drinks are well priced in comparison to other places we stayed over our week long safari trip.
Read more
Date of stay: January 2025Trip type: Traveled as a couple
Room Tip:Â In the hotel, we stayed in an older room which was quite dark however on our second stay we got a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zainab Ansell, Owner at Highview Hotel
Responded 4 weeks ago
Dear Ruby, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your 4-night stay was memorable and that our team made a positive impression by going above and beyond. It’s always heartwarming to know our guests feel welcomed and cared for. We’re delighted you enjoyed the unique opportunity to meet members of the Maasai community and learn about their fascinating culture. It’s a privilege to share such enriching experiences with our guests. Sundowner drinks with those stunning views truly are special, and we’re glad you had a chance to savour them. It’s wonderful to hear that you found the rooms comfortable, the pool refreshing after long safari days, and the BBQ food to your liking. We appreciate your honest feedback about the coriander in some dishes and understand how personal preferences can differ. Your comment has been shared with our culinary team to explore ways to enhance our menu options. Thank you for highlighting our reasonable pricing for snacks and drinks—it’s great to know this added value to your experience. We would love to welcome you back in the future for another fabulous stay! Please don’t hesitate to reach out when planning your next adventure.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were exceptionally friendly and welcoming, couldn't do enough for you. We stayed there twice, 2 nights then stayed in Serengeti for 2 nights before returning for 2 nights. My friend had limited mobility and on second stay gave us a free upgrade without us asking. Buffet food was excellent especially as I am a fussy vegetarian. Most guests were German or Dutch yet being English we were made to feel special, other guests also friendly
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zainab Ansell, Owner at Highview Hotel
Responded Nov 6, 2024
Dear Micky, Thank you for your kind review! We’re so pleased to hear how warmly you felt welcomed by our staff and that they went above and beyond to make your stay comfortable. It’s wonderful that you enjoyed the buffet as a vegetarian and found a variety of options to suit your preferences. We’re glad the team’s thoughtful gesture of a complimentary upgrade made your friend’s stay even more convenient and special. It’s fantastic to know that you felt at home among guests from around the world. We’re thrilled to have been a part of your journey and hope to welcome you back for another memorable stay in Tanzania! Warm regards, The Higview Hotel Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
We overnighted at Highview Hotel from Serengeti, before going to Ngorongoro Crater. Our ensuite room was nice, spotless and pretty comfortable. The staffs were very helpful, they helped with our luggage when we arrived quite tired from the roadtrip, showed us to our room and then proceeded to invite us for dinner at the dining area after a hot shower. We slept soundly, waking up to a cold swim followed by a filling breakfast and then departed for the crater. There was always someone to assist with directions, towels and anything we needed, Keep it up Highview
Read more
Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zainab Ansell, Owner at Highview Hotel
Responded Mar 6, 2023
Dear Guest, It was an absolute pleasure to host you during your trip here in Tanzania. I am happy you had a great experience and thank you once again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived for our adventure, had 2 nights (one at beginning, one at end of trip) we were welcomed by friendly smiles cool cloths and a refreshing drink on both arrivals. The staff are friendly and work hard. The accommodation was as described, clean and done its job, we have no complaints. The food we got to eat outside and inside. We enjoyed what we ate, maybe not as piping hot as might expect, served off Bain Marie plates but tasty!!! We had a lovely stay many thanks
Read more
Date of stay: September 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zainab Ansell, Owner at Highview Hotel
Responded Sep 1, 2024
Dear HSperry, Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us and that our team made you feel welcome from the moment you arrived. It's great to know that the accommodation met your expectations and that you appreciated the food, whether dining indoors or outdoors. We value your feedback about the temperature of the food and will consider it to further enhance our service. We're so pleased that you had a lovely stay and hope to welcome you back for another adventure in the future. Many thanks again
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Highview Hotel has some lovely views across the valley. They provide a daily walk around the coffee and vegetable gardens, where we got to see how the coffee is made, and ate avocado straight from the tree. We liked that they grew some of the food they served, and it was generally tasty. There's a nice swimming pool available, with its own small bar. The room was fine, I'd describe it as compact. The shower didn't have much water, but it worked. WiFi is available in the dining area. The takeaway lunches were the best we had from any of the places we stayed in Tanzania. Overall a nice place to stay.
Read more
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zainab Ansell, Owner at Highview Hotel
Responded Sep 22, 2024
Dear Mr Paul Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at Highview Hotel and appreciated the beautiful views, the coffee and vegetable garden tour, and the fresh avocado right from the tree! It's wonderful that you noticed and enjoyed the homegrown produce we serve. We're glad you liked the pool and bar area, and it's great to hear that our takeaway lunches stood out during your travels in Tanzania. We’ve noted your feedback on the shower and WiFi, and we’ll use this to improve our services. We hope to welcome you back in the future! Warm regards, The Highview Hotel Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 1 night as part of our safari tour. The hotel is conveniently placed for visiting the Ngorongoro crater. The rooms were clean and well equipped. The buffet style restaurant was ok, but there wasn't a huge choice in dishes. The bar is well stocked, with comfy seating and the staff are all polite and helpful. Please be aware that access to the rooms is via many steps so if you have restricted mobility it may be worth checking with the hotel.
Read more
Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zainab Ansell, Owner at Highview Hotel
Responded Sep 23, 2024
Dear Greenbow, Thank you for sharing your review! We're glad to hear you enjoyed your stay and found the location convenient for visiting Ngorongoro Crater. It's great to know the rooms were clean and well-equipped, and that the bar and staff made a positive impression. We appreciate your feedback on the buffet selection and the note about access for those with mobility concerns. We'll take this into account as we continue to improve the experience for all our guests. We hope you had an amazing safari! Warms Regards The Highview Hotel Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful place in an idyllic location. The staff are super helpful and extremely nice. There is also a discrete selection of food and wine. The beds are comfortable but the bathrooms and rooms are quite small even though the beds are extremely comfortable. Breakfast is ok
Read more
Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zainab Ansell, Owner at Highview Hotel
Responded Jan 6, 2025
Dear Raffaella, Thank you for your feedback! We're delighted to hear that you enjoyed the beautiful and idyllic location as well as the warm hospitality of our staff. It's great to know you found the beds extremely comfortable and appreciated the selection of food and wine. We also value your constructive comments about the room and bathroom size and will take this into consideration for future improvements. We hope to welcome you back soon for another relaxing stay near the stunning Lake Manyara!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Good hotel with a nice location with very beautiful views from the loft. Comfortable large beds. Good food that two of four days was served as a buffet and two dinners we had to choose from a menu. Breakfast had what we needed so we were full. We were in the area on safari and the hotel was good for where we were going. For lunch we got a box with sandwich, pasta, rice, fruit and biscuits that filled well. Generally the standard is lower in Tanzania so is based on the conditions we give above judgement.
Read more
Automatically translated
Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super nice and competent staff, very nice location with views of the mountains and valleys as well as coffee plantations. The rooms are small and the water pressure a bit too low. In the afternoon fresh coffee/tea and small snacks. Reception always with damp cloths and hibiscus juice, which was very pleasant after a safari.
Read more
Automatically translated
Date of stay: September 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highview Hotel is a beautiful countryside retreat that was a very welcome sight. Our stay was part of a 7-day safari with Zara Tanzania Adventure, and the entire experience was incredible. The view from our first-floor room was stunning, offering a breathtaking green panorama. Each meal was a delightful blend of local and international flavors, prepared with great care and attention to detail. I highly recommend Highview Hotel to anyone looking for a serene and comfortable place to stay during their safari adventure. Amazing views, excellent food, and top-notch service made our experience unforgettable.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zainab Ansell, Owner at Highview Hotel
Responded Jun 17, 2024
Dear Guest, Thank you so much for your glowing review! We are thrilled you enjoyed your stay at Highview Hotel during your 7-day safari with Zara Tanzania Adventure. It’s wonderful to know that you found the views from your room stunning and appreciated the beautiful green panorama. We are delighted that you enjoyed the meals, with their blend of local and international flavors, and that the care and attention to detail did not go unnoticed. Our team works hard to ensure every guest has a memorable and comfortable stay, and your kind words about the amazing views, excellent food, and top-notch service mean the world to us. Thank you for highly recommending Highview Hotel. We hope to have the pleasure of welcoming you back for another unforgettable experience in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danby, United Kingdom6 contributions1 helpful vote
Hi, I’m not sure if they do there own safari cars. We had already booked before hand with a company but I’m sure they would be able to arrange one for you, as there are plenty of tour companies in the area.
For Tanzania, there are two associated plug types, types D and G. Plug type D is the plug which has three round pins in a triangular pattern and plug type G is the plug which has two flat parallel pins and a grounding pin. Tanzania operates on a 230V supply voltage and 50Hz.
There are more places to choose from in the Karatu area.
PRICE RANGE
$1,377 - $1,377 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaArusha RegionKaratu
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.