the overall package was good but the hotel looked tired with tiles loose and coming off in the main area of the swimming pool for children with very small children picking up the small tiles which could be put in their mouths and swallowed larger tiles around the pool were breaking up and could cut bear feet the walk to the beach was around 20 mins and you could feel the difference between the Royal side and the normal side of the hotel
Absolutely fab stay for me and my boyfriend. Arrived quite late on our first l day but we were glad to know the main restaurant closed at 10.30pm so we could grab something to eat after our long journey. It’s about 1 hour away from the air port so make sure you grab something inbound and outbound ! Friendly and helpful staff! COVID test in the hotel so you don’t need to venture out ! €35 for the test and the room is just behind reception. Read instructions on the wall for how to book, very simple ! Very clean and sanitised hotel and restaurants! Wonderful food plenty of choice, if you love fruit there’s LOTS, if you like wine well there isn’t much choice and I wouldn’t recommend the Prosecco , but apart from that it’s a nice selection of all inclusive drinks. The beach is about 10 minutes walk away, no toilets, no immediate access to anything so if you go be prepared with everything you’ll need. Pools are great, the main pool with all entertainment is heated , we spent most the day in there, lots of shaded places for those not a fan of the sun, only thing that lets the pools down is people who don’t wash off their sun creams and oils, as at the end of the day this would all be gathered in the corner of the pool, which is full of holiday makers clumps of hair, plasters and general scum. I cannot hugely complain about this place and would recommend it to all, we have already considered returning with our children next time.…
We stayed for 9 days at Occidental Jandia Playa, it was an excellent resort.The staff are first rate,always polite and ready to assist. The catering was unbelievable, except all the delicious desserts were made with cream.Fruit was always fresh,drinks were above standard. We can not fault our stay ,with possibly 1 exception, the WiFi was not always good,and this next complaint had nothing to do with the staff or resort,the majority of people staying were rude.At any of the meal times,it was very disappointing to find that the hard working staff were never thanked,and in some cases our European neighbours were frankly down right rude and ignorant. To the staff at Occidental, we thank you for your hard work and fantastic hospitality.
In April we spent a week in Occidental Jandia Playa and it was our most amazing holiday ever! everything was perfect !!! But biggest thank you is going to your ANIMATION TEAM !!! : Brunella, Lenka , Gabi ,Cesar, Italian and Gran Canarian girl who we forgot names unfortunately :( You made our holiday so special, you keep people happy and entertained always with smile on your faces , because of you people want to stay in your hotel and do not want to leave Fuerteventura Guys once again muchias gracias !!! and hopefully see you again Sorry for such a late review From England with love: Karolina, Emily, Maciek
Stayed here in May and enjoyed ourselves. The food was good, always something to tempt you and the deserts were to die for!! Entertainment was good although it was very loud and you could not always hear the singers because of the volume of sound. Also the seats in the theatre were not very comfortable. However the barman in the theatre Mumadooa was very friendly and happy.The hotel on the whole I think needs a makeover as looks very tired, this was not a problem as it was spotlessly clean ans the cleaners did a good job.
It was typical family trip. Short stay 4 nights. We arrived on Thursday 12th May and departured 16th May. My 12 years old daughter was fascinated the swimming pools facilities. The food was very good, fresh and tasty. We loved evening animations in the theatre.
We had the most amazing week here, Big hotel, great staff Windy but very close to the beach Definitely recommend The island is strangly beautiful, a bit like being on the moon. Great to get out and explore, an Island tour is a must
The hotel is not designed for a restful stay becase guests are coming & going at all hours because of airport pick up times as the hotel is 1 1/2 hours bus journey from the airport. It is definitely not suitable for anyone with mobility problems. It is a great hotel for families with young children many shallow pools & children geared entertainment. A beautifully clean hotel in a stunning setting but feels isolated so mainly geared to staying put during your stay
the hotel is beautiful and clean, close to the beach, the kitchen is fine, maybe I would welcome a larger selection of warm cuisine with seafood, service within the possibilities (working with people is difficult, so I do not blame ......
Overall it was very acceptable. A few downsides. The staff very helpful and the food variety on the whole was very good. Check in not till 3pm so try not to get there early, although we were allowed to use the restaurant. Leaving early with luggage no help until after 8 am. Very clean room with hot water and good pressure. Evening entertainment was too loud and not very professional. Good pools and pool bar if using the top level area. Bit of a walk if using the lower pools. Spa good. The public loo areas not really as clean as the rooms.