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We were booked in here as part of Exoticca enchanting land of rising sun tour of Japan and spent 4 nights as part of deluxe room only package. Hotel is 4 star and well located for business area and about a 10 min taxi from Tokyo station. Placed within a plaza of boutiques and restaurants with nearby 7/24 convenience stores too. Hotel is very clean and good bathroom accessories. However, the hotel appears to be mainly for Japanese business men, so breakfast if you pay for yourselves is Y2,400 per person.....about £16-00 per person.....quite expensive to pay over 30 for brekkie for a couple. Our greeting by reception was cool to say the least despite over 24 hrs travelling from UK. No smile, very perfunctory; English was poor by all staff. Male older staff seemed quite dismissive at times.though always polite. We had a couple of issues with minor things but staff did not understand and lobby staff..... again were dismissive of our problems. The hotel staff did not know where any local amenities or tourist attractions were so could not help....the most help we got was “ use Metro!” Presumably this is because they don’t seem to cater for tourists and mainly business men. So although a good, clean hotel, could do a lot better on personal interactions with guests.
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JapanTohokuFukushima PrefectureAizuwakamatsuHigashiyama Onsen
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