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Riviera Hotel Carcavelos

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Rua Bartolomeu Dias Junqueiro, Carcavelos 2775-551 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (262)
Room & Suite (179)
Pool & Beach (106)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Carcavelos
Location
Cleanliness
Service
Value
Opened in 2000, the Hotel Riviera is situated in a privileged area very close to Carcavelos Beach - considered to be the best of the various beaches in the area - and centrally located in relation both to Lisbon city and other places of great historic interest such as Cascais and Sintra. Guests can make use of great facilities such as restaurant, bar, tennis court, spa, Turkish bath, sauna and two swimming pools. The shopping center Riviera is adjoined the Hotel, with 63 stores. The International airport of Lisbon is at 28Km.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids pool
Conference facilities
Banquet room
Spa
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Poolside bar
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bidet
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Portuguese

Location

Full view
87Good for walkers
Grade: 87 out of 100
31Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
456Reviews16Q+A51Room tips
Traveler rating
  • 96
  • 194
  • 97
  • 50
  • 20
Time of year
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Language
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  • English
Popular mentions
Penelope wrote a review Jun 8
Worksop, United Kingdom9 contributions
+1
Lovely staff, clean rooms. We forgot a uk-eu adaptor and the receptionist rafael was happy to help us out. The other receptionist (unsure of her name, sorry) gave us all the advice we needed when it came to getting the train in to lisbon city centre. This hotel is in an ideal location. It’s a 3 minute walk to the train station that goes in to lisbon. Theres also a shopping centre inside/ connected to the hotel for places to eat and shop. The breakfast was nice, there was a selection of bread, cereal, ham, cheeses, fruit, aswell as egg, bacon, sausage and mushrooms. Bottled water is like 3 euro for 300ml from the hotel or 0.67p from the shop for 6L so go to the shop. It’s also like €11 for a bottle of vodka from the shop so save your self your coin and get it from the shopping centre in the hotel. They provide towels for both the pool and rooms which get changed daily so no need to pack towels! The hotel is a stones throw away from a sand beach where you can have surfing lessons or rent a board. Shoutout to Vanessa and Beatrice you guys were lovely. Loved staying here and would 10000% stay again. As for Covid… YOU HAVE TO GET A TEST BEFORE FLYING HOME- DO NOT GO TO CLÍNICA EUROPA!!! they tried to charge us €70 for lateral flow. There is a pharmacy that’s 30 minute walk or probs a 10 min drive. Address as follows : Farmácia Sacoor (Palmeiras) Rua Quinta das Palmeiras, nº74 e 74A. 2780-145 Oeiras Telefone: 214569470 Lateral flow are only €20 there, are carried out by a nurse and they give you a Document with all the information you need for the passenger locator form when you fly back. Happy travels :-)
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Date of stay: May 2021Trip type: Traveled with friends
Room Tip: Train costs more on a Saturday. Cocktails are roughly €7-11 euro, some places in the city centre...
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Response from Hotel Riviera Carcavelos, Marketing at Riviera Hotel Carcavelos
Responded 3 days ago
Dear Valued Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations. Kind regards,
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Batrob79 wrote a review Jan 2021
9 contributions5 helpful votes
Upon arrival the first thing they are telling me is that the SPA is owned by an external company (utter BS) and its not included. Corona times and no bars opened so got my own wine and asked for a wine opener, that cost €5. Forget about a kettle, coffee or an iron in your room! I don't think is legal what they're doing.
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Date of stay: December 2020Trip type: Traveled solo
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Response from Hotel Riviera Carcavelos, Marketing at Riviera Hotel Carcavelos
Responded Feb 2, 2021
Dear Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We will share your comments and feedback with the respective Heads of Departments. Looking forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards,
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Mneto29 wrote a review Dec 2020
258 contributions100 helpful votes
good location, fair price, good breakfast, the restaurant has a different option each night. will return for sure. rooms are clean, bathrooms are clean. located by a mall, with a grocery store next door in case you forgot something.
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Date of stay: September 2020
Value
Cleanliness
Service
Trip type: Traveled on business
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Response from Hotel Riviera Carcavelos, Marketing at Riviera Hotel Carcavelos
Responded Dec 28, 2020
Dear Valued Guest, We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera. Your overall satisfaction is what we aim for as the Hotel Riviera and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. We hope to welcome you back to our Hotel in the near future. Best Regards
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Voyage639025 wrote a review Nov 2020
Northwood, United Kingdom69 contributions3 helpful votes
+1
A bright & clean entrance with sanitisers available in community areas. Plastic plants in need of make over. Gym cost not clear on website. Tea boat in room would be good. Filipe at receiption was very approachable and spoke good English but most hotel staff looked bored and were not very friendly. Defects were rectified promptly. A trouser press in each room was an odd choice rather than tea making facilities; especially as room service carries a 5€ surcharge! A hotel facilities guide book in room would of been useful as well as a tv channel list/ guide. Great maid cleaning service and the covid sanitised breakfast trays were excellent but we had to ask if there was a hot option; it wasnt offered or written down anywhere. The adjacent shopping mall was great for buying bottled water. Riviera Club Sandwich from room service exceeded expectations.
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Date of stay: October 2020Trip type: Traveled on business
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Response from Hotel Riviera Carcavelos, Marketing at Riviera Hotel Carcavelos
Responded Nov 23, 2020
Dear Valued Guest, We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera. Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and hospitality. In the same time, it showed us what has to be improved. Your overall satisfaction is what we aim for as the Hotel Riviera and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards
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Burny1 wrote a review Dec 2019
Cape Town Central, South Africa42 contributions31 helpful votes
Stayed at this hotel for a couple of nights for a conference. Room was a decent size and bedding clean. Carpets could do with a really good wash. Not all staff speak English however they really tried to assist. Internet speed could be better however was functioning. Big drawback is the fact that you have to pay EUR10 to use the gym - would think that if you are in a suite you should get this included, however this was not a deal breaker. Food was good and fresh. The melon was exceptionally sweet. Staying there for longer than 5 days you would start to get bored of the breakfast. Would have been nice to have tea and coffee making facilities in the room. All in all a good stay and would stay there again.
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Date of stay: December 2019Trip type: Traveled on business
1 Helpful vote
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded Dec 20, 2019
Dear Valued Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards,
Read more
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PRICE RANGE
$88 - $142 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictCarcavelos
NUMBER OF ROOMS
130
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Frequently Asked Questions about Riviera Hotel Carcavelos
Which popular attractions are close to Riviera Hotel Carcavelos?
Nearby attractions include Praia de Carcavelos (0.3 miles).
What are some of the property amenities at Riviera Hotel Carcavelos?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Riviera Hotel Carcavelos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Riviera Hotel Carcavelos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Riviera Hotel Carcavelos?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Riviera Hotel Carcavelos?
Conveniently located restaurants include Sushi Toro, Restaurante La Plage, and Trecento Sessanta.
Are there opportunities to exercise at Riviera Hotel Carcavelos?
Yes, guests have access to an indoor pool during their stay.
Is Riviera Hotel Carcavelos located near the city center?
Yes, it is 0.5 miles away from the center of Carcavelos.
Are any cleaning services offered at Riviera Hotel Carcavelos?
Yes, dry cleaning and laundry service are offered to guests.
Does Riviera Hotel Carcavelos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Riviera Hotel Carcavelos?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.