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Ilha da Madeira Resort

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Alameda do Remo 300 Riviera Sao Lourenco, Bertioga, State of Sao Paulo 11250-000 Brazil
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$182
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Free cancellation until 11/29/20
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (132)
Room & Suite (42)
Pool & Beach (15)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 74 Specialty lodging in Bertioga
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children's playground
Valet parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness classes
Personal trainer
Sauna
Coffee shop
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Canoeing offsite
Table tennis
Tennis court offsite
Board games / puzzles
Video game console
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Business Center with Internet Access
Meeting rooms
Spa
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Rooftop terrace
24-hour security
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Washing machine
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Room features
Air conditioning
Dining area
Housekeeping
Private balcony
Microwave
Oven
Cable / satellite TV
Hair dryer
Room service
Separate living room
Telephone
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, German

Location

Full view
40Car recommended
Grade: 40 out of 100
120Restaurantswithin 5 miles
9Attractionswithin 5 miles
205Reviews7Q+A3Room tips
Traveler rating
  • 101
  • 84
  • 14
  • 4
  • 2
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
JBUP wrote a review Jul 2016
71 contributions2 helpful votes
We arrived after a few years since our first visit. Our old apartment in bldg B wasn't available so we got one in A. I knew it wouldn't be the same. The apartment in A wasn't as big as our old one in B. It was right over the Funchal. It stunk of smoke and burnt meat 24 hours a day because the kitchen exhaust is under the apartment. The kitchen, bathrooms and utility rooms windows all open into an interior open column the goes all the way to the top of the building. The noise from all of the 5 floors Apartments (10) reverberate into your room. If I had a noise meter it would be a constant 60-75db of noise. The Jewish people walked around like zombies and let their children do what ever they wanted, undisciplined. Their children screamed from what seemed of all of the floors. One child was locked in its room to scream and throw temper tantrums for hours. Ilha da madeira resort is not couples friendly. The staff was at all times professional and very courteous. We love the resort and Sao Lourenço, but sad to say it's Jewish guests and their offspring are an embarrassment to other guests.
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Date of stay: July 2016Trip type: Traveled as a couple
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Helena A wrote a review Jan 2015
Palmyra, Virginia1 contribution3 helpful votes
We rented from a private owner an apartment, 207C, very well maintained, clean and beautiful. The hotel resort facilities are excellent, the restaurant on the hotel premisses is very good! Breakfast is awesome! I do recommend and this is the second time we stayed there. Also they have a good program for the kids.
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Date of stay: January 2015
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: We chose this apartment because it has a king bed.
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Fernando L wrote a review Dec 2014
Weston, Florida59 contributions54 helpful votes
I spent a weekend there and I have to say that I´d struggle on saying anything good at all. For BRL600 a night (circa U$250) I normally expect good quality and decent service. I didn´t find either at Ilha da Madeira. The apartment is Ok, just Ok and that is as good as it gets. The service is just disgraceful. The hotel has plenty of totally stupid rules that everyone has to follow. Having to hang a pass in the car is ok as long as you get the pass at check in! They tell you where the parking is but don´t give you the pass. The highs of the weekend really came on Sunday when after telling us that we could´t get a late check-out (fair) they told us that we could´t even stay in the premises!?!? Really? Not even at the swimming-pool? No, the rules say that you must leave at noon. If that wash´t enough, at the beach we were told that "we can´t move the chairs", I didn´t really know that I was in a Swiss beach! Finally, the biggest joke came when checking out at 11.55 we were told that we can´t leave until the maid checked that everything in the room was ok. UN-BE-LIE-BE-ABLE!!!!! So basically you must leave but not until they tell you! Absolutely horrible. Won´t ever go back and I strongly recommend you to do the same.
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Date of stay: November 2014
Value
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Go to other hotel
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Response from Gerencia I, Gerente at Ilha da Madeira Resort
Responded Dec 18, 2014
good afternoon Mr. Fernando First thank you for your review on TripAdvisor, It is with great pleasure that I make some reasons related to the factors that led to the Lord a possible inherent dissatisfaction with the services provided by us Residential Resort Madeira. The rules which the Lord puts in question are essential to the functioning, organization and good relationship between the regulars of Madeira, in addition, the main one being the safety of all and at all times, for example:   The identification bracelet which guarantees allow access of persons authorized to units and dependencies. At the same reason it gives the vehicle badge procedure for access to the parking lot, where you only have access to the vehicle is properly identified what is meant that it already went through reception, registered and is duly authorized to circulation. The Latter check out, our employees are told will make the Latter - out when available, ie when there is no reservation in the unit concerned. on the contrary, it is crucial that the unit is 12am released so we can honor the check-in 14h commitment to the next customer. This practice is for each and every client to make check-in or check-out. We followed the guidelines of the check-out must be completely (without use of dependancy) for the avoidance of future problems, because if used pool, beach, sauna and the like, we will not have to have extra resources so as to recompose after such period, all this because we have the resources reserved for the following client, as well as parking space. The beach of the Riviera and kept clean and organized by the Association of Riveira where the positioning of chairs and tables corresponding to each condo, so follow this organization. No, we're disagreeing or even questioning the observations and point of view of you and your family as our system of work and effort to ensure excellence in service, but we should rather inform you that all these procedures are based on simple order to serve all the same and that is the best possible way. I hope someday we can count again with his presence and undo this bad impression that is present. att, Ilha da Madeira
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VAfootPrints wrote a review Apr 2013
Denver, Colorado68 contributions22 helpful votes
OFF SEASON: The rooms are nice and customer service was as helpful as they could be considering the language barrier at times. This certainly is an area Sao Paolians visit rather than tourists. The hotel's restaurant is good, breakfast has a great variety of fruits and traditional breakfast breads/cakes. The beach vibe in the off season is dead and there are only 1 or two restaurants in the local mall open, if you are lucky. There are no restaurants on the beach here. The grocery store nearby is complete but expensive. Overall this hotel is perfect for families to spend quality time together as there isn't much variety of activities or restauraunts nearby.
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Date of stay: March 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: 2 floor, 2 bedroom condos are available at the same price as 1 level, 2 bedroom condo. You get 2...
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PRICE RANGE
$92 - $194 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Sao PauloBertioga
NUMBER OF ROOMS
43
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Frequently Asked Questions about Ilha da Madeira Resort
Which popular attractions are close to Ilha da Madeira Resort?
Nearby attractions include Guaratuba Beach (1.9 miles), Sao Lourenco Beach (0.8 miles), and Itaguare (3.9 miles).
What are some of the property amenities at Ilha da Madeira Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Ilha da Madeira Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ilha da Madeira Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Ilha da Madeira Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Ilha da Madeira Resort?
Conveniently located restaurants include Thobias, Restaurante Jangada, and Restaurante Funchal.
Are there opportunities to exercise at Ilha da Madeira Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Ilha da Madeira Resort?
Yes, a clothes dryer and a washing machine are offered to guests.
Does Ilha da Madeira Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Ilha da Madeira Resort?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Ilha da Madeira Resort?
Many travelers enjoy visiting Ermida de Santo Antonio do Guaibe Ruins (7.4 miles) and Aldeia dos Indios Guaranis (8.0 miles).