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Wyndham Costa Del Sol Pucallpa

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Traveler (19)
Room & Suite (21)
Dining (9)
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Overview
  • Excellent56%
  • Very good21%
  • Average7%
  • Poor4%
  • Terrible12%
Jan 3, 2018
“Sad place!”
Dec 6, 2017
“Precaution”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Reviews (41)
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Reviewed January 3, 2018

I stayed at this hotel for almost a week. Formerly called the Ucayali River Hotel, it is now called Costa del Sol Wyndham but is pretty much the same. The room quality is okay. The air-conditioning system does not cool the room adequately, which is...More

Thank Yorg30
Response from Reynaldo G, General Manager at Wyndham Costa Del Sol PucallpaResponded 3 weeks ago

Dear Yorg Thank you for your comment I am Reynaldo Gazzo the new manager in charge, please accept my apology for the bad experience, we are working hard with the new team in an effort to improve customer service, please give us the opportunity to...More

Reviewed December 6, 2017

I have stayed here many times before it was Wyndham, now it is a run of the mill hotel, nothing spectacular. Pros, it is clean, has hot water, but pipes emit rust when opening. Cons, 25 minutes to check out, hotel now adds service charge...More

Thank gtredray
Response from Henri B, Gerente at Wyndham Costa Del Sol PucallpaResponded December 9, 2017

Dear Guest, We thank for taking the time to comment on your recent stay. We hace recently gone through a refurbishment and we hope you will enjoy the new hotel. We will take into consideration your valuable comments in order to improve our services. Regards,...More

Reviewed October 24, 2017 via mobile

Hotel transitioning to Wyndham - Middle of construction zone. Amenities of spa, pool and gym not usable, existing or ready. Issues: hot water not consistently available. Wifi is incredibly weak. When the AC system kicks in, it’s quit loud. Good: staff are lovely and helpful....More

Thank Jennifer S
Response from Henri B, Gerente at Wyndham Costa Del Sol PucallpaResponded October 27, 2017

Dear Guest, We do apologize for the inconveniences during you last stay with us. In order to improve the services we offer to all our guest, we've had some areas of the hotel under refurbishment. We are currently working very hard to sort out all...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$59 - $85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$59 - $85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (19)
Room & Suite (21)
Dining (9)
Pool & Beach (5)
Business Center & Event Rooms (9)
Questions & Answers
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palitho
December 4, 2016|
Answer
Response from Reynaldo G | Property representative |
Buenos días nuestro Spa cuenta con una cámara seca una cámara de vapor y una piscina con catarata, el servicio se ofrece sin costo con su habitación. Contamos también con servicio de masajes el servicio de masajes sesión de... More
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palitho
December 4, 2016|
Answer
Response from Reynaldo G | Property representative |
Estimado Huésped, Si se comunica con nuestra recepción, se le brindará toda las información relevante a horarios y servicios.
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Google Translation
rosa870
April 5, 2015|
AnswerShow all 2 answers
Response from Reynaldo G | Property representative |
Buenas Tardes, lo sentimos mucho, estamos trabajando para seguir mejorando
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Google Translation
Room Tips
"Facing the back of hotel"
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