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Ucayali River Hotel

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178 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Reviewed April 25, 2016

I was in Pucallpa again on business, except this time my wife accompanied me for a mini-vacation. We enjoyed a very warm welcome on arrival, our room was very comfortable, the a/c was quiet, warm water to shower from solar, the restaurant food very good, we thoroughly enjoyed our 5 day stay.

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Helpful?
Thank Graham T
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review

Dear Graham: We greatly appreciate you taking the time to share your experience with us. It was a pleasure I have attended in Ucayali River Hotel ***** We are delighted to know that your stay was pleasant for us is a great satisfaction to have a team of people who could make her feel at home. We are also pleased...

Houston, Texas
Reviewed April 20, 2016 via mobile

New hotel with sharp appointments and attentive staff and management. Sumptuous breakfast in nice roomy dining room with great view of lobby and streets outside. Good taxi service with western or moto-taxi Affluent part of town Pucallpa is a booming oil/again town with an active economy from construction everywhere and real estate in a constant flow extending to the rural...

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Helpful?
Thank Oilfieldbarry
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review

Dear Arnold: We greatly appreciate you taking the time to share your experience with us. It was a pleasure I have attended in Ucayali River Hotel ***** We are delighted to know that your stay was pleasant for us is a great satisfaction to have a team of people who could make her feel at home. We are also pleased...

Whitby, Ontario, Canada
Reviewed March 11, 2016 via mobile

The hotel is a newer hotel and very clean. Lighting was a slight concern of mine in the hallways especially at night. I can appreciate electricity conservation, but in a city that is known for high crime rates, it can be a little worrisome. Room is clean with a basic table and table with good channels. Bathroom was satisfactory as...

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Helpful?
Thank Roger P
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review

Dear Guest: We greatly appreciate you taking the time to share your experience with us. It was a pleasure to have received in our Ucayali River Hote ***** We are delighted to know that your stay was pleasant for us is a great satisfaction to have a group of people who could make her feel at home. your comments are...

New Jersey
Reviewed August 30, 2015

My experience with Ucayali hotel was very accommodating. The staff and service was great. I'm originally from the U.S. and I flew in to see my friend and my stay at the hotel was great! the buffet was ok but the rooms were clean and every time I ring in for service which was a numerous time and the staff...

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Helpful?
1Thank mari r
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review
Google Translation

Estimada Mary, Que bonito es saber que el trabajo de nuestro personal es bueno y el adecuado, que bonito es...

East Grand Rapids, Michigan
Reviewed June 29, 2015

The people were very nice and very attentive. They went out of their way to make us feel comfortable and to make sure we were all well taken care of. Each employee was very nice and hospitable. The rooms and lobby were nice and clean. It has a very nice pool that overlooks Pucallpa. The food at the hotel restaurant...

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Helpful?
Thank taea225
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review

Dear Guest, We really appreciate your fantastic comments, thank you very much! We are very happy that you enjoyed our personalized service and had a great time with us. We look forward to welcoming you back when you make plans to return to Peru. Mack Klembert Guest Relations Manager

Ottawa, Canada
Reviewed June 27, 2015

We stayed at Ucayali River Hotel for business. We stayed four days. They have complimentary ride to the airport (to/from). Breakfast is included in the price and it is delicious and very complete, buffet type. Food in the restaurant is also good. The staff is very friendly and always willing to help if something comes up. Hotel is clean and...

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Helpful?
Thank ROCIO L
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review

Dear Rocio L., Your opinion help us to be better. We really thank you for the confindence in our services. Our staff is quite motivated with your words. We hope to have the opportunity to serve you one more time. Ucayali River Hotel***** really appreciate your words.

Idaho Falls, Idaho
Reviewed June 21, 2015

Very clean hotel with a very friendly staff! I would definitely recommend this hotel if you are going to be in Pucallpa - Ucayali - Peru. The restaurant was also very clean and had a lot of room in between the tables.

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Helpful?
Thank Kristine L
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review

Dear guest, Her opinion help us to be better. We really thank you for the confindence in our services. Our staff is quite motivated with your words. We hope to have the opportunity to serve you one more time. Ucayali River Hotel***** really appreciate your words.

Reviewed April 8, 2015 via mobile

To be located in Pucallpa, it is a great hotel. Although the service could have been better. The food is not awesome, but the hotel is located near nice restaurants and some minutes away from the best place to eat: Yarinacocha. Room service takes a long time and you are sometimes interrupted while sleeping. When I am on vacation my...

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Helpful?
Thank Vania L
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review
Google Translation

Estimado Huésped, Agradecemos su comentario, estamos trabajando día a día para seguir creciendo y mejorando nuestros servicios, para que nuestros...

Oklahoma
Reviewed April 5, 2015

We stayed for business purpose in Pucallpa ,they picked us up at the airport in air conditoned van.have good location,close to the principal square and shops, restaurants,bars. The restaurant is very good , they have a nice breakfast buffet, wonderful food and the service is excellent !! The rooms are big and clean,the service is friendly, the pool is very...

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Helpful?
Thank rosa870
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review
Google Translation

Estimado Huésped, Agradecemos su comentario, estamos trabajando día a día para seguir creciendo y mejorando nuestros servicios, para que nuestros...

Virginia
Reviewed February 12, 2015

So nice to have such a wonderful place to stay in Pucallpa. Wonderful service (Jesus Basto) and great location. I will recommend this place ten thousand times. Front desk service always on point. Restaurant accommodations and food wonderful. Spent 3 nights there, rooms always clean, housekeeping crew not intrusive at all. Even though I wasn't there for business I had...

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Helpful?
1Thank Eduardo C
Kathia T, Director de Relaciones con Clientes at Ucayali River Hotel, responded to this review
Google Translation

Estimado Huésped, Agradecemos su comentario, estamos trabajando día a día para seguir creciendo y mejorando nuestros servicios, para que nuestros...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Ucayali River Hotel

Address: Av. San Martin 200, Pucallpa, Peru
Location: Peru > Ucayali Region > Pucallpa
Price Range: $64 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ucayali River Hotel 3.5*
Number of rooms: 102
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Also Known As:
Ucayali River Hotel Pucallpa, Peru
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Questions & Answers

Here's what travelers have asked, with answers from Ucayali River Hotel staff and other travelers.
4 questions
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Oklahoma
over a year ago

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Questions? Get answers from Ucayali River Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I thinks all the rooms are probably comfortable”
 of 5 bubbles 655grahamt, Apr 25, 2016 | Read review
“View to the Ucayali River on the 4th & 5th Floor.”
 of 5 bubbles 719marir, Aug 30, 2015 | Read review
“Get to know the staff, they're great!”
 of 5 bubbles taea225, Jun 29, 2015 | Read review
“One of the best things of this hotel is that whenever your room is located they are not noisy. Higher floors have better view.”
 of 5 bubbles ROCIOL79, Jun 27, 2015 | Read review
“The ones facing out towards the city are very noisy, also the ones by the pool are noisy too.”
 of 5 bubbles HannahH329, Oct 13, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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