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Gaylord National Resort & Convention Center

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Gaylord National Resort & Convention Center
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4,024 Reviews from our TripAdvisor Community

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Showing 3,936: English reviews
Saint Louis, Missouri
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

As a Marriott Rewards member, I was pretty disappointed in the service I received at this resort. Every Marriott and hotel north of a Super 8 carries complimentary toiletry items, yet this 4/5-Star Hotel didn't even have basic items, so if you're on a business trip with an early morning meeting and you forget something, you're out of luck. There's... More 

Helpful?
Thank PonchSTL
Sao Paulo, SP
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

Wonderful hotel. It's giant and beautiful. The neighborhood is nice. Has great view of the river and region. Has great options for food into private restaurants located inside. Water show, Gardens, stores and a lot of space for families and kids, although it's not a vacation hotel for kids.

Helpful?
Thank LuMalara
Franklinville, New Jersey
2 reviews
Reviewed 3 days ago NEW

Hotel grounds and rooms are beautiful. The hotel management overbooked the hotel and when checking in after calling because of flight delays to ensure the hotel knew I was checking in I found out the overbooked the hotel and I was sent to a very low budget hotel in a very obscure area. When I returned to the hotel thing... More 

Helpful?
Thank schu8730
cherylnel e, Manager at Gaylord National Resort & Convention Center, responded to this review

Hello schu8730, Thank you for sharing your comments regarding your recent stay at Gaylord National. We sincerely apologize for the inconveniences you experienced with being relocated to another hotel due to the resort being overbooked, and the ongoing issue with your bill. Please contact Gaylord National directly at 301-965-2000, option 9, and a Front Office manager will provide further assistance... More 

Elyria, Ohio
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed for 3 nights while attending a convention there. Front desk clerk was extremely friendly and helpful. Room was updated, fresh, and immaculate. Housekeeping left a cheerful note each day while cleaning my room. Enjoyed the National Harbor area and look forward to returning for a leisure trip.

Helpful?
Thank Michelle W
Lemoyne, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Each tip we walk into the Lobby of the Gaylord during Christmas on the Potomac to be thrust into Christmas activity. The trees and more trees are decorated and the big tree is hanging just waiting of the light show. The hussel and bussel of the Christmas Village is infectious. Also I think I saw the Shelf Elf a few... More 

Helpful?
Thank Mark M
Pikesville, Maryland
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 days ago NEW

Our stay was within the last week of November. We wanted to see the ice show and enjoy the eateries in the area. Our room was spacious and clean. The hallway was very clean and quiet. The staff was so friendly. They made us feel like home. The onsite bars was nice and the surroundings was pleasant. Of course I... More 

Helpful?
Thank JP40
Houston, Texas
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

I stayed at this hotel for a convention and have yet to see such an incredible layout for a marriott hotel. The glass walls made me feel like I was in a garden with all of the trees surround me. They had a few shops, and restaurants which was perfect because I didn't want to go out into the cold.... More 

Helpful?
Thank Sarah C
Washington DC, District of Columbia
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 week ago

I recently had the good fortune to stay at the Gaylord for a conference. The hotel is very large as is the conference center. However, I never felt cramped or lost in large part because of the staff. I can't remember ever, and I mean ever, being so welcomed or so pampered and would like to give a shout out... More 

Helpful?
Thank eshattuck
Manassas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Went to the beautiful Gaylord last night to attend the ICE Around-the World walk through show. After paying $132.00 for 4 adults and 1 child we walked thought beautiful ICE cravings. The problem I had it only took 30 minutes to do so. That's a lot of money for such a short outing . Self parking is $15.00 also.

Helpful?
Thank SFK09
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I am a Marriott Rewards member and have stayed at numerous Marriott hotels throughout the world. I took my four-year-old daughters to the Gaylord last year for Thanksgiving and we had a great experience. So this year, I decided to do it again to re-live it. However, I have to say I was rather disappointed with our stay. The room... More 

Helpful?
1 Thank MDclay
cherylnel e, Manager at Gaylord National Resort & Convention Center, responded to this review

Hello MDclay, Thank you for choosing the Gaylord National and for being a valued Marriott Rewards member. We sincerely value your comments and apologize for the issues experienced during your stay. Your remarks have been shared with the respective department leaders. Thank you for being our guest. Best Regards, Cherylnel E. Guest Experience Specialist Gaylord National Resort and Convention Center More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly opened along the banks of the Potomac, the Gaylord National Resort & Convention Center is the newest monumental addition to the national capital region. With 2,000 luxurious guest rooms, including 110 lavish suites, and 470,000 square feet of meeting, convention and exhibition space, it’s the largest combined hotel and convention center on the Eastern Seaboard. Here, guests will also enjoy four signature restaurants, a 20,000-square-foot spa, the area’s hottest ultra lounge, elegant retail shops and a magnificent waterfront promenade boasting a full-service marina and views of nearby Washington D.C. and Old Town Alexandria, Virginia. Gaylord National will be the cornerstone of the highly anticipated National Harbor project, a 300-acre waterfront destination offering world-class dining, retail and entertainment venues in Prince Georges County, MD. ... more   less 

Additional Information about Gaylord National Resort & Convention Center

Address: 201 Waterfront Street, Prince George’s County, National Harbor, MD 20745-1135
Location: United States > Maryland > National Harbor
Price Range: $237 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord National Resort & Convention Center 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Gaylord National Resort And Convention Center
Gaylord National Hotel Oxon Hill
Gaylord National Oxon Hill
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Questions & Answers

Here's what travelers have asked, with answers from Gaylord National Resort & Convention Center staff and other travelers.
32 questions
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Questions? Get answers from Gaylord National Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find another place to stay in the area unless you're really into the atrium and restaurant shops inside the hotel.”
 of 5 bubbles PonchSTL, yesterday | Read review
“A room that's high up and overlooked the Atrium .”
 of 5 bubbles SFK09, 1 week ago | Read review
“Suite facing the Potomac River has incredible view. Stay on the side of building above the swim pool if you plan to use the pool or gym.”
 of 5 bubbles 97tinak, 1 week ago | Read review
“Get a room facing the river for the best views”
 of 5 bubbles MrPhileasF, 1 week ago | Read review
“All rooms appear to have great views.”
 of 5 bubbles 241dalef, 1 week ago | Read review
5 of 5
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