The rooms, amenities, and food were all average. I expected more from this large hotel, but left feeling I different about my stay. The exercise room is modern and above average. The rest of the hotel felt dated.
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We stayed at the hotel for 4 nights. My gf was on business, I was there to tour Washington DC. The property itself is very nice and well-maintained. I found the front desk staff inconsistent and spotty in their demeanor, knowledge, courtesy, and helpfulness. Many...More
Hello Matthew C, Than you for taking the time to provide feedback on your recent experience at Gaylord National. We are very disappointed to hear that we did not meet your expectations during your stay. The level of customer service experienced falls way below our...More
I recently attended a conference and didn't have much opportunity to use all what the hotel had to offer. All was clean and very nice. The one area that needs tending to is the kiosk that allows guest to print boarding passes. I tried both...More
My husband my and were here for our anniversary trip. It was great. Everyone at the hotel was nice, smiled, and welcoming. Our room was nice. Loved the shower...could have stayed a whole day in that thing! We ate at the restaurant on the 1st...More
I recently stayed at the Gaylord National Harbor with my wife. The hotel is large and spacious but has little charm. The location is on the Harbor and there is no Metro Stop nearby so if you want to get into the city or Alexandria...More
Hello Andrew B, Thank you for choosing the Gaylord National and providing feedback on your recent experience. We sincerely appreciate your loyalty to Marriott Hotels and Resorts and thank you for being a valued Marriott Rewards Member. We are disappointed to hear that we did...More
"stay elsewhere. If you are going to stay in the Harbor area, you are better off at the MGM"