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201 Waterfront Street, National Harbor, MD 20745-1135
8 people are viewing this hotel
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Traveler (3045)
Room & Suite (521)
Dining (112)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gaylord National Resort & Convention Center
Updated 04/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 6 in National Harbor
Location
3.8
Cleanliness
4.4
Service
3.9
Value
3.2
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Evening entertainment
Car hire
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Vending machine
Rooftop bar
Video game console
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Harbor View
Languages Spoken
English, French, Spanish
Hotel links
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5722Reviews90Q+A100Room tips
Traveler rating
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Most Recent
HONVienna wrote a review Today
Vienna, Austria168 contributions89 helpful votes
I arrived an had to stand in line for at least 20 minutes to check in. It was a convention… I come to my room an the leftovers of the person before me were visible: black hair on the white bed linen, handles in the bathroom not cleaned, with traces to be seen and felt. Paper and pen at bedside table were wet and nur usable. Trash bag I front of my room. So I call… the lady says she cannot help and they will send the cleaning service some time. I wanted an other room as I was in a hurry for a meeting and wanted to get changed. I had to go down to the front desk again to wait another 10 min. The gentleman from NY did give me an other room, but no sign of curtesy or understanding. Bad service, people are not nice and the prices are crazy for this place.
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Date of stay: June 2022Trip type: Traveled
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vacationtime27 wrote a review Jun 24
Bannockburn, Illinois104 contributions60 helpful votes
This is a conference hotel. Even with titanium status, I wasn’t given my preferred room type. I was told there were no king rooms or upgrades available. I checked in at 3 pm. With what looks like 500 rooms or so, how can my room type (on my profile) not be available ?! Food is pricey and mediocre in the self serve area (atrium). Food served during the conference was very good. I’ll stay elsewhere next time a conference is being held here.
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Date of stay: June 2022Trip type: Traveled
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Response from shirlyne joseph, Guest Services / Front Office at Gaylord National Resort & Convention Center
Responded yesterday
Dear vacationtime27, It was a pleasure hosting you, and we appreciate the review. We appreciate you taking the time to provide us with your feedback on your recent stay with us at Gaylord National Resort & Convention Center. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectation. Please be assured your feedback has been shared with our leadership team as we are constantly seeking ways to improve our product and service. Thank you for your review and for your loyalty. I hope we can host you again someday. Gaylord National Resort & Convention Center
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Reah L wrote a review Jun 22
2 contributions
The room was nice and the bed was very comfortable. There was only one casual food option on site. The food was of poor quality and very expensive. Long lines at the bar every night. Very disappointed. There are good bars and restaurants within walking distance, but who wants to leave your hotel for every meal?
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Date of stay: June 2022Trip type: Traveled
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Response from shirlyne joseph, Guest Services / Front Office at Gaylord National Resort & Convention Center
Responded yesterday
Dear Reah L, It was a pleasure hosting you, and we appreciate the review. We appreciate you taking the time to provide us with your feedback on your recent stay with us at Gaylord National Resort & Convention Center. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectation. Please be assured your review has been shared with our leadership team as we are constantly seeking ways to improve our product and service. Thank you for your review and for being our guest. I hope we can host you again someday. Gaylord National Resort & Convention Center
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AnnM336 wrote a review Jun 17
Royersford, Pennsylvania113 contributions23 helpful votes
This is a huge property situated above the National Harbor area. It is similar to other Gaylords with an atrium and lobby area with a small town square setting. The rooms were all recently updated and are spacious. The bathroom arrangement is a little strange with toilet and shower in a small separate area with a door that takes up most of the space when open. Lovely balcony overlooking the ground floor areas and with a view of the Wheel and air traffic at night. The interior of the rooftop lounge has a strange '80s decor and is not very welcoming but the exterior deck offers wonderful views of the harbor and sunsets. On site dining is expensive but many National Harbor restaurants are close by. As with many convention hotels, parking is expensive but includes unlimited in and out for hotel guests. Front desk and concierge staff were helpful but marketplace and other staff were not. Overall a mixed experience but worth a visit and we would return if in the area again.
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: Upper floor atrium view room.
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StephanieM wrote a review Jun 13
Vancouver3 contributions
Nice hotel. It's pricey for the area, but has a beautiful and unique atrium inside. Food options are expensive and not amazing, but the ambience is good and the nightclub/lounge is solid. Pool is average. Conference rooms are spacious and the resort is well-maintained. Updated review: I booked a room for a convention in early 2022, but due to CV19 decided to cancel my booking. I cancelled 6 weeks prior to the conference, but was still charged a single night as a no-show. When I called the resort to sort it out, I was informed that my reservation had been made in two pieces as they were going to have me switch rooms part-way through my stay, and the second room hadn't been cancelled when I did the initial cancellation. Despite multiple emails emails and phone calls, I was not getting any resolution on the issue, was out of pocket $600, and was very frustrated and disappointed to be paying so much money for a room I did not use and had cancelled in good faith with abundant notice. After posting this review, Emmanuel Njoku from Guest Services / Front Office at Gaylord National Resort & Convention Center reached out to me and has since resolved the matter for me. I have received a full refund.
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Date of stay: February 2022
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Ahmed K wrote a review Jun 8
Michigan49 contributions47 helpful votes
+1
Excellent avenue for conferences - I was there for CMSC 2022. Clean hotel, great location, view and amenities on site. A lot of restaurant options a few minutes away on foot. Honestly, not much to critique beside the quite lacking flexibilty with breakfast options on site.
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Date of stay: June 2022Trip type: Traveled
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cannonater wrote a review May 2022
Salt Lake City, Utah1278 contributions561 helpful votes
Kinda out in the middle of nowhere but if you’re not after sightseeing this is a good place and not a lot of reasons to go anywhere else. About 2-3 miles from the Alexandria downtown district. Great Marriott quality and smooth checkin. About a 20-30 minute drive from Reagan depending on traffic.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Avoid rush hour traffic if possible.
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Brad Y wrote a review May 2022
Wayland, Massachusetts55 contributions109 helpful votes
The positives - everything was very clean, up-to-date, and there when you needed it. The atrium is created like a miniature town square and the plants and high glass ceilings give them entire hotel a nice calm airiness to it, coupled with tons of natural light. The neighborhood is fun, with lots of good restaurants, some outdoor music, the beach and Ferris wheel, etc The negatives - the pool was “being serviced” for all 3 days we were there, without any further explanation or expedited time it would reopen. Prices at market, restaurants, etc are also definitely intended for business travelers who are going to expense everything without looking at them. Very loud in rooms when large cocktail party functions taking place from conferences. Overall - Great spot for a work conference, and would be a decent family hotel option if you go at the right time
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Date of stay: April 2022Trip type: Traveled
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Response from Emmanuel Njoku, Guest Services / Front Office at Gaylord National Resort & Convention Center
Responded May 3, 2022
Dear Brad, Thank you for choosing to stay at the Gaylord National Resort & Convention Center and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent resort amenity issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, Emmanuel Njoku Guest Services Specialist Gaylord National Resort & Convention Center emmanuel.njoku@marriott.com 3019652000
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UU J wrote a review Apr 2022
182 contributions50 helpful votes
+1
We loved our trip. Our room was clean and large with good city views. We were there in DC for the Cherry blossoms. Be extra careful on 295 the police have unmarked traffic cameras. I was mailed a ticket to remind me to go 55. No one drives 55. I know as a commuter people blow past me every am 80-90 mph. I was traveling at 62. Oh, plus it was cold and windy. However, we got some great shots.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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PhantomTraveler79 wrote a review Apr 2022
Dubai116 contributions165 helpful votes
Stayed for 4 nights for a convention and could not be happier. Incredible resort, awesome gym, prime location, wonderful rooms and great service. I would definitely stay here again, self-parking was very expensive, what is the only reason it is not 5 stars.
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Date of stay: April 2022Trip type: Traveled
2 Helpful votes
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PRICE RANGE
$352 - $513 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gaylord national hotel oxon hill, gaylord national resort and convention center, gaylord national oxon hill
LOCATION
United StatesMarylandNational Harbor
NUMBER OF ROOMS
1996
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Frequently Asked Questions about Gaylord National Resort & Convention Center
Which popular attractions are close to Gaylord National Resort & Convention Center?
Nearby attractions include National Harbor (0.2 miles), The Awakening Sculpture (0.3 miles), and Harborfront Area (0.3 miles).
What are some of the property amenities at Gaylord National Resort & Convention Center?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Gaylord National Resort & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gaylord National Resort & Convention Center?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Gaylord National Resort & Convention Center?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Gaylord National Resort & Convention Center?
Conveniently located restaurants include Bobby McKey's Dueling Piano Bar, Crab Cake Cafe, and SUCCOTASH.
Are there opportunities to exercise at Gaylord National Resort & Convention Center?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Gaylord National Resort & Convention Center located near the city center?
Yes, it is 0.4 miles away from the center of National Harbor.
Are any cleaning services offered at Gaylord National Resort & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Gaylord National Resort & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Gaylord National Resort & Convention Center?
The staff speaks multiple languages, including English, Spanish, and French.