My room was comfortable an plush! The bathroom and bedroom was very clean. The staff was helpful and hospitable. I love the access to free shuttle rides to MGM and the Outlets. It was wonderful to get up in the morning and set out on...More

This is a very nice, very large hotel. There are a lot of things to do in the hotel, many restaurants, a spa, nice gym and pool. It is centrally located to the harbor, downtown and all the restaurants. This is a great hotel for...More

The Gaylord is a beautiful hotel. The rooms are clean and comfortable. The elevators on one side have a glass wall so you can look out at the hotel atrium. The location is convenient, close to all the National Harbor activities. There are some convenient...More

Everything is top notch. I really enjoyed the light sow and fountains in the atrium. The bed is super comfortable and the room is lovely. Only the fact that there's no way to boil water in the room that gave it a less than perfect...More

Room service was delivered in a bag. No tray, coffee pot or even a table to sit food on the atrium deck. Don't expect excellent quality service. I booked a suite and there wasn't a coffee pot. Next time, I'll reserve with MGM. UnacceptableMore