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Residence Inn National Harbor Washington, DC Area

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Residence Inn National Harbor Washington, DC Area
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331 Reviews from our TripAdvisor Community

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Showing 327: English reviews
San Antonio, Texas
Level Contributor
537 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall a good business hotel if attending a conference at Gaylord which is a 3-min walk from door to door. What works well in the hotel is the exceptional front staff and comfortable rooms (beds, kitchen w/nice refrigerator) at a good price given the location. Wifi is fast. Breakfast is your standard buffet and on the middle end of quality... More 

Helpful?
Thank FoxTravelers
Las Vegas, Nevada
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I can't stress enough how fantastic the staff at this hotel are! Especially James,at the front desk. He went above and beyond helping me with some of my business needs. All of the front desk, breakfast, housekeeping, and maintenance staff are helpful and friendly. The hotel does have some drawbacks, there is no pool, bar or restaurant. The breakfast is... More 

Helpful?
Thank DulcelelecheAngel
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We are delighted that you find one of our associates have taken the extra mile to help you with your needs. I will make sure he and all of our staff knows that you are happy with their excellent customer service.... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Short trip, but James at the front desk made it great. If he treats all patrons like he treated me, then you've got a winner. Always friendly and very helpful and accommodating. I forgot my phone in my room when I checked out, and he made my problem his problem and helped find it. I will definitely be back AND... More 

Helpful?
Thank Andrew D
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Mr. Davids, Thank you very much for taking the time to review our hotel here at the Residence Inn National Harbor. It is our pleasure knowing we have exceeded your expectations and that you are very satisfied with your stay! Thank you for giving a shout out to one of our associates as well! I will make sure James... More 

Garner, North Carolina
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was attending a convention at the Gaylord and booked my stay at the Residence Inn. It is right across the street and was no problem at all to get to the convention. The staff at check in were wonderful! Stephanie was amazing and got me checked in early as I had to catch an earlier flight in. The room... More 

Helpful?
1 Thank AnW520
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. Our proximity to the Gaylord definitely makes us a great choice if you are attending a conference. Thank you for giving a shout out to one of our associates as well! I will make sure that she knows you are thankful... More 

New City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Great location and amenities, such as complementary breakfast. It was our anniversary and as a long time Rewards member we were upgraded to a 1 bedroom suite. The staff couldn't have been nicer. Also recommend the Mandarin restaurant next door as it has a really good daily happy hour menu.

Helpful?
Thank Joe R
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel here at the Residence Inn National Harbor. We hope that we have made your stay very memorable for you and your wife and choosing to stay with us on your special day. Reading reviews like yours warms our hearts and definitely makes our day! We wish... More 

Kaltenbrunn, Bayern, Germany
Level Contributor
136 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was nice, service was friendly and professional and location was good. I would not hesitate to stay here again given the chance. An option for early grab and go breakfast would be helpful for people who need to get an early start.

Helpful?
Thank Eric S
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Eric S, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We are very happy to know that you had a great time. Our staff is committed to giving the best service possible to all our guests and it is a pleasure knowing we have reached our goal. We can't wait... More 

Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have to thank so many of the staff during my stay here last week - Monday 8/29 - Friday 9/2. Check in was smooth and friendly. Room was great. But I'd arrived feeling slightly unwell. By Wednesday morning I was feeling terrible and they called for medical help - even though I was fighting the idea. While waiting they took... More 

Helpful?
Thank Paul A
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Paul, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. Reading your review definitely made our whole team's day! At Marriott, we are committed to go above and beyond for our guests. We absolutely delight in knowing that we have done our job well during your stay. All of us here... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 3 nights for my Birthday weekend. I must say I have never been let down when it comes to Residence Inn-Marriott. Always clean and comfortable. Staff always pleasant. Full kitchen with microwave (no oven). Showers are fabulous. Full breakfast that tastes great. Plenty of shops and restaurants nearby walking distance. Faces The Gaylord Hotel. Th Bug... More 

Helpful?
Thank Shira L
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Shira L, Happy Belated Birthday! Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We are very happy to know that you decided to stay with us during your special day and that you had a great time! The National Harbor area is perfect as it has all kinds of restaurants... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Our company made a block reservation for a group of ten at the Marriott Residence Inn in March of 2016 for a major conference taking place adjacent to the Marriott Gaylord property August 28-September 1. We were advised on August 24 that they overbooked the hotel and wanted to move us and other groups to a property in Alexandria, Virginia.... More 

Helpful?
Thank Madeliene R
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Madeliene R, Thank you for taking the time to review our hotel at the Residence Inn National Harbor. We greatly apologize that we had to relocate your group a few business days before your check-in date. The hotel took all the necessary steps to make it better for our relocated guests by offering concessions. In these situations our team... More 

Maryland
Level Contributor
185 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed August 23, 2016

I normally stay at the Gaylord Hotel but this was for one night, needed an inexpensive room with Marriott's always comfortable beds. Location was perfect, close to the main dock, restaurants, etc. like all the hotels are at National Harbor. Friendly staff and free parking in garage directly behind hotel. Rooms are very clean. We had a nice corner suite... More 

Helpful?
1 Thank cbw51
RINationalHarbor, Front Office Manager at Residence Inn National Harbor Washington, DC Area, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here at the Residence Inn National Harbor. We are glad that you decided to stay with us and found our hotel and location very accessible to all your needs. Our staff is always delighted to know that we have made our guest's stay comfortable and pleasant. We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Banquet Room

Additional Information about Residence Inn National Harbor Washington, DC Area

Address: 192 Waterfront St, National Harbor, MD 20745-1137 (Formerly Residence Inn National Harbor Washington, DC)
Location: United States > Maryland > National Harbor
Price Range: $211 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn National Harbor Washington, DC Area 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Residence Inn National Harbor Washington, Dc Hotel Oxon Hill
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