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See all 5 hotels in National Harbor

The Westin Washington National Harbor

574 reviews
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Traveler (150)
Room & Suite (77)
Dining (4)
Overview
  • Excellent37%
  • Very good32%
  • Average18%
  • Poor7%
  • Terrible6%
Travelers talk about
“ferris wheel”(43 reviews)
“dc area”(18 reviews)
Free Internet
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (574)Write a Review
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1 - 5 of 568 reviews
Reviewed 1 week ago via mobile

My husband and I went to this Westin for a night before we traveled out of state for Thanksgiving. Tommi check us out and was AMAZING! We weren’t aware that the parking would not be covered but she covered it for us without hesitation! Although...More

Thank Jasmyne B
Response from WNH3027, Guest Relations Manager at The Westin Washington National HarborResponded 5 days ago

Jasmyne B... Thank you for your kind words concerning your stay at the Westin. We will share your comments with Tommi and glad she provided excellent service during your visit. We look forward to seeing you again when your travels bring you thru National Harbor....More

Reviewed 2 weeks ago

Excellent location for training and a stones throw from the National Capital. Westin is a comfortable hotel and rooms are good quality. Had issues with equipment (phone) not working and house cleaning not providing rob and toiletries, but resolved after calling front desk.

Thank Claudine B
Response from WNH3027, Guest Relations Manager at The Westin Washington National HarborResponded 1 week ago

thank you for taking the time to share your comments on your recent stay at our hotel. We are glad that you enjoyed yourself and found the hotel comfortable. I have shared your housekeeping comments with our Director. We hope to see you again.

Reviewed December 14, 2017 via mobile

Went for the first time to the amazing Westin during the 1st week of Dec. I went for a banking seminar at the Gaylord Convention Center. The location is perfect and the harbor view rooms are priceless. During check inn process service was 5 stars....More

Thank vanessa r
Response from WNH3027, Guest Relations Manager at The Westin Washington National HarborResponded December 15, 2017

Vanessa, Thank you so much for your kind comments. I will share your comments with Maritza and the staff. We are glad you enjoyed your stay and we look forward to seeing you when your travels bring you to the Westin and National Harbor. Be...More

Reviewed December 6, 2017 via mobile

The Westin National Harbor Hotel has an undeniably nice location, with interesting restaurants, shops, and the waterfront all right there. The rest of the experience was mixed, however. Usually, I find great facilities with service that can’t match them; here, it was the opposite. I...More

Thank Anne C
Response from WNH3027, Guest Relations Manager at The Westin Washington National HarborResponded December 8, 2017

Anne C. Thank you for taking the time to share your recent experience at our hotel. We are pleased that you were happy with the service you encountered during your stay. Let us apologize for the issues you experienced with the plumbing in your rooms....More

Reviewed November 29, 2017

Went here for a wedding in September, and was impressed. This is truly 5 star.. No problems with check-in. Booked on Expedia, which said Wifi had a charge but turned out this was not true. This place is best in summer or when its warm,...More

Thank seaford w
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$203 - $403 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$203 - $403 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (150)
Room & Suite (77)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (73)
Bathroom (13)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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Christine M
September 7, 2017|
AnswerShow all 4 answers
Response from Anna J | Reviewed this property |
I am unsure.
0
Votes
pschwartz1012
February 21, 2017|
Answer
Response from WNH3027 | Property representative |
301-567-3999
0
Votes
Veronica W
January 9, 2017|
AnswerShow all 2 answers
Response from Jaste13 | Reviewed this property |
I know this is for management but I have stayed here 2times and the first time I had the same issues booked directly thru the hotel arrived there n they couldn't find the reservation lucky for me it wasn't sold out.
0
Votes
Room Tips
"Ask for water view overlooking harbor"
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"Pick a room on the harbor side"
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"do not ude booking.com or marriott"
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"Odd numbers view the harbor"
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