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The Westin Washington National Harbor

Booking.com$269*
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Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
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The Westin Washington National Harbor
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519 Reviews from our TripAdvisor Community

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Showing 514: English reviews
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San Diego, California
Reviewed 3 days ago NEW

Stayed here recently during a long overnight layover. I was only at the hotel from 12am to 8am, but enjoyed the experience. It's contemporary, well furnished and clean. The rooms are nicely sized, the bathrooms are spacious. There's not much of a view if you're on a lower floor though. It's in a great location in National Harbor, and not...

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Helpful?
Thank Jaleisha J
WNH3027, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments and we are glad that you enjoyed your stay with us; even though it was very brief. We hope to see you again when your travels bring you to our area.

Atlanta
Reviewed 3 days ago NEW

The location is great to the Gaylord convention center, simple walk and in the side doors of the center. Check in staff were not up to par, not very friendly at all and had some difficulties with an early check in (Gold SPG), rooms were available but they kept giving them to others who checked in after myself and my...

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Helpful?
Thank kenuga
WNH3027, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to post your comments on your recent stay. We do apologize that your room was not ready. As we normally receive positive comments on our staff, I am sorry that you did not receive friendly service at check in. We strive to achieve 100% satisfaction for our guests.

Reviewed 6 days ago NEWvia mobile

The room is small, the TV is even smaller lol and there was a broken sharp plastic in the room that my dog got to it and cut her tongue. Second, when I checked out she asked me do I want my receipt email? I said yes, gave her the keys and left. I'm still waiting for my receipt (been...

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Helpful?
Thank Ceyla N
WNH3027, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

thank you for taking the time to comment about your recent stay at our hotel. We do apologize that you were not happy with your room. We also hope your dog is okay. We strive for excellence and have obviously failed on our part. We hope you will stay with us again if your travels bring you back to National...

Reviewed 1 week ago NEW

Stayed for 3 nights for a conference in April in Room 601. Checkin was smooth, very nice view from the room. Complimentary wi-fi was good. Our conference was in the Gaylord which is walkable from Westin. Quite a few options for dining and bars within walking distance , steakhouse, thai, mexican etc. MGM however not walkable and need to Uber...

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Helpful?
Thank Parvez K
West Milwaukee, Wisconsin
Reviewed 1 week ago NEW

Just excellent all around. The staff are all very friendly and helpful. The breakfast was always nicely prepared and hot. The setting overlooking the river quite pleasant. The hallways are wide and room to room was very quiet. This is an excellent alternative to the much more expensive and less personal Gaylord which is just a short walk away.

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Helpful?
Thank lucysm0m2
WNH3027, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments and we are glad you choose to stay with us during your visit to National Harbor. We look forward to hosting you again.

north myrtle beach, SC
Reviewed 1 week ago

We wanted to visit the new casino at National Harbor and, since the rates at the nearby Westin were much lower than the casino hotel just a brief ride away, we decided to give the Westin a try. As a Lifetime Platinum member of SPG, I'm seldom disappointed with the quality of a Westin Hotel. ...until now. The staff was...

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Helpful?
Thank jimatthebeach
WNH3027, Manager at The Westin Washington National Harbor, responded to this review

Please allow me to apologize for any inconvenience we may have caused you. We value your Lifetime Platinum member of SPG very much. We are currently working hard to achieve your 100% satisfaction. I am looking forward to see you in the near future and I promise your experience will be much better and to meet but exceed your expectations....

Darnestown, MD
Reviewed 1 week ago

My husband and I wanted to spend a night gambling at MGM but simply couldn't afford to stay there. We were fortunate to find the Westin. Our night there was just lovely the room was large, clean, and tastefully decorated. The bed was very comfortable and the place was quiet. We had a lovely view of the water. Highly recommend...

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Helpful?
Thank BullyLover2
WNH3027, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments on your recent stay at our hotel. We are glad you enjoyed yourself and enjoyed your stay. We hope to see you again soon.

Lancaster, Pennsylvania
Reviewed 1 week ago

The hotel is very nice and within walking distance to everything within National Harbor. A short Uber ride to MGM for some gambling. The staff were very friendly and the room was clean. The shower was great but the towels could use a little upgrading. We didn't use the pool or the bar but they both looked lovely.

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Helpful?
Thank jwissler40
WNH3027, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your kind comments regarding your recent stay at our hotel. We are glad you enjoyed yourself and enjoyed the recreational opportunities at the harbor. We are pleased the staff took good care of you and you enjoyed your room. We are in the process of upgrading our terry on a monthly basis.

Richmond, Virginia, United States
Reviewed 2 weeks ago via mobile

The room we were in had the best view. We could see the SkyWheel which was great at daylight and at night the lights were beautiful. We experienced excellent customer service will be back again this time when it's warmer. Only negative was parking and shuttle distance. I wish all the hotels covered parking. I'm glad there was a shuttle...

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Helpful?
Thank Brittany C
WNH3027, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments and we are glad you enjoyed your recent stay at our hotel. Unfortunately, the shuttle is operated by National Harbor and they establish the stops for the guests. I wish we able to have the shuttle stop at the hotel. Hope to see you on your next visit back to National Harbor.

San Antonio, Texas
Reviewed 2 weeks ago via mobile

We chose the Westin National Harbor just to stay in an area we had not been to. It was a great hotel and a fun destination. The front desk was helpful with all our needs. The view from our room was great, without even asking! Parking is available across the street at $18 a day.

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Helpful?
Thank Susie G
WNH3027, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments. We are glad you enjoyed your stay at the Westin Washington National Harbor. We hope to welcome you back in the near future.

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Rising up on the shores of the scenic Potomac River, The Westin National Harbor looks out over views of our nation's capital and its many landmarks. ... more   less 

Additional Information about The Westin Washington National Harbor

Address: 171 Waterfront Street, National Harbor, MD 20745
Location: United States > Maryland > National Harbor
Price Range: $232 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington National Harbor 4*
Number of rooms: 195
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Also Known As:
The Westin Washington National Harbor Hotel Oxon Hill
Westin Oxon Hill
Westin Hotel National Harbor
Oxon Hill Westin
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Washington National Harbor staff and other travelers.
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Questions? Get answers from The Westin Washington National Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“6th floor water view”
lucysm0m2, 1 week ago | Read review
“Water views are of the habor”
G7278NJscottc, 4 weeks ago | Read review
“547 is an east facing corner room overlooking Waterfront St and National Harbor”
kbloomer60, 4 weeks ago | Read review
“Book a room if you need one, then go back to Priceline and snag a deal.”
  • Tacky. You're cheaping out on housekeeping staff.. not saving the planet Westin!
COBBCITY, Mar 25, 2017 | Read review
“Request a harbor view room”
HotelHopper25, Mar 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$269* /night
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Prices are for 1 room, 2 adults
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