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My husband and I went to this Westin for a night before we traveled out of state for Thanksgiving. Tommi check us out and was AMAZING! We weren’t aware that the parking would not be covered but she covered it for us without hesitation! Although...More
Thank Jasmyne B
Response from WNH3027, Guest Relations Manager at The Westin Washington National HarborResponded 5 days ago
Thank you for your kind words concerning your stay at the Westin. We will share your comments with Tommi and glad she provided excellent service during your visit.
We look forward to seeing you again when your travels bring you thru National Harbor....More
Excellent location for training and a stones throw from the National Capital. Westin is a comfortable hotel and rooms are good quality. Had issues with equipment (phone) not working and house cleaning not providing rob and toiletries, but resolved after calling front desk.
Thank Claudine B
Response from WNH3027, Guest Relations Manager at The Westin Washington National HarborResponded 1 week ago
thank you for taking the time to share your comments on your recent stay at our hotel. We are glad that you enjoyed yourself and found the hotel comfortable. I have shared your housekeeping comments with our Director. We hope to see you again.
Went for the first time to the amazing Westin during the 1st week of Dec. I went for a banking seminar at the Gaylord Convention Center. The location is perfect and the harbor view rooms are priceless. During check inn process service was 5 stars....More
Thank vanessa r
Response from WNH3027, Guest Relations Manager at The Westin Washington National HarborResponded December 15, 2017
Thank you so much for your kind comments. I will share your comments with Maritza and the staff. We are glad you enjoyed your stay and we look forward to seeing you when your travels bring you to the Westin and National Harbor.
The Westin National Harbor Hotel has an undeniably nice location, with interesting restaurants, shops, and the waterfront all right there. The rest of the experience was mixed, however.
Usually, I find great facilities with service that can’t match them; here, it was the opposite. I...More
Thank Anne C
Response from WNH3027, Guest Relations Manager at The Westin Washington National HarborResponded December 8, 2017
Thank you for taking the time to share your recent experience at our hotel. We are pleased that you were happy with the service you encountered during your stay. Let us apologize for the issues you experienced with the plumbing in your rooms....More
Went here for a wedding in September, and was impressed. This is truly 5 star.. No problems with check-in. Booked on Expedia, which said Wifi had a charge but turned out this was not true. This place is best in summer or when its warm,...More
I know this is for management but I have stayed here 2times and the first time I had the same issues booked directly thru the hotel arrived there n they couldn't find the reservation lucky for me it wasn't sold out.