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Neptune Pwani Beach Resort & Spa

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Neptune Pwani Beach Resort & Spa
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828 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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A TripAdvisor Member
Level Contributor
11 reviews
8 hotel reviews
Reviewed yesterday NEWvia mobile

Very pleasant stay, the rooms are rustic but well appointed and suits the location they also have a nice view, highlight was a jet ski snorkeling safari to Nemba island, swam with dolphins along the way, skis are in good condition and guides are very attentive - highly recommended

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Brussels, Belgium
Reviewed 2 days ago NEWvia mobile

We spent Easter twice at Neptune Pwani Beach Resort and Spa with our three children. What an amazing place. The location is great, the beach beautiful, the staff extremely friendly and the food excellent. Rooms are comfortable and quite big with a private balcony. The "all inclusive" system is really convenient, especially with children. We loved our stay and would...

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Thank svandriessche
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Herzlia, Israel
Reviewed 4 days ago NEW

The room were not bad The food not good The dinning room needs an urgent rennovation the dishes look old and they should replace it to new ones The beach is not nice We had to bag for icecream which was neede in the hot weather and when we got one it was not so tasety

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Thank nilyza_herzeliyya
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. However, reading your feedback you have never stayed at our resort. We have given your contacts to Trip Advisor to avoid further fake comments. Yours faithfully, Michel

Bucharest, Romania
Reviewed 2 weeks ago via mobile

We are only in our 50s😊. Not only that there is absolutely nothing you can do there, but in the Italian a la carte restaurant they put AlBano & Romina Power, and Ricchi e Poveri.... Really😑?? And you choose between pasta and spaghetti... (bistecca fiorentina anybody?) Other than this yes- white beach, blue waters and all- but we had expected...

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Helpful?
Thank LouCaRomania
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the restaurant...

Pilsen, Czech Republic
Reviewed 3 weeks ago

Very nice komplex with pleasant and helpful staff. Beautiful beach. Every day you can order something to drink directly on your longer on the beach. Water in the ocean is not warm, is hot. Very nice ebb and flow every day. If you want to visit Zanzibar I reccomend this hotel!!!

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1Thank Ivana Z
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and very nice comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your...

Cluj-Napoca, Romania
Reviewed 3 weeks ago

Jambo!We had a wonderful vacation!Very nice and quiet resort,rooms very clean with tv,minibar with sodas and water,kettle for cofee or tea,digital safe,mosquito net over the bed,2 european outlets.pool bar with beer,cocktails,coffee and snacks.Food was exceptional. Staff very friendly and eager to help.Garden very well maintained.definitetly recommended

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Helpful?
Thank Mihaela G
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and nice comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence...

Gyor, Hungary
Reviewed 3 weeks ago via mobile

After some years we had a summer holiday in winter. Zanzibar has been on my husband's bucketlist. The hotel and the beach was beautiful, the staff kind, polite, speaking quite good English and some sentences in differenct languages as well. There was wide choice of food as well as programs. We had 10 wonderful days there. Would love to return!

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Thank VTK01
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Uppsala, Sweden
Reviewed 3 weeks ago

I'm not so fond of all- inclusive but on Zanzibar it is as it is. And Neptun Pwani was better than I had expected. Several restaurants with good variation and different styles made it perfectly okay. There were also a lot of space so even though there were a lot of people staying there, it did not feel crowded. Of...

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Thank UllaBella018
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Essen, Belgium
Reviewed 3 weeks ago

We have stayed in this resort for one week between 17 & 24 February 2017 all inclusive booking . The lay-out concept of the entire resort is very charming , well maintained gardens , bungalow type buildings limited to six rooms , African style architect all around . Very friendly staff at reception on arrival , service minded staff at...

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Thank brusselsairlines
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Houston, Texas
Reviewed 4 weeks ago

Given that we go to luxury "all inclusive resorts" in the Caribbean, this resort is not luxurious. It is nice, service is good and the food is good too. The staff do aim to please. It is a long ways from the airport and a long way from Stone town. It is a nice get a away! It is way...

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Helpful?
Thank JennyGonsalves
Neptune S, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Friendly and spacious, Neptune Pwani Beach Resort & Spa is an ideal choice for guests in search of a retreat that offers the "special touch", matched with attention to the finest of details. The Resort has been meticulously created, emulating traditional Zanzibar style, using the best in local design, interiors and furnishing, meeting top international standards. The Resort features 150 rooms all with terrace and ocean view, situated in 2 level blocks and 4 individual beachfront suites with in-room Jacuzzi. Facilities include 3 restaurants, 2 bars, the Rain & Earth Spa, the Spherique Boutique, conference room and facilities and a water sports centre. ... more   less 

Additional Information about Neptune Pwani Beach Resort & Spa

Address: P.O. Box 3400, Pwani Mchangani 3400, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Pwani Mchangani
Price Range: $326 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Neptune Pwani Beach Resort & Spa 5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Sandies Neptune Pwani Beach Hotel Pwani Mchangani
Neptune Pwani Beach Kiwengwa
Neptune Pwani Beach Hotel Kiwengwa
Neptune Pwani Beach Resort & Spa Zanzibar Island/Pwani Mchangani
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Questions & Answers

Here's what travelers have asked, with answers from Neptune Pwani Beach Resort & Spa staff and other travelers.
52 questions
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Questions? Get answers from Neptune Pwani Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“standard rooms are on the rockside hill side with 55 stairs to climbed away from the sea”
 of 5 bubbles brusselsairlines, 3 weeks ago | Read review
“Request upstairs beach facing near pools but not overlooking the public areas”
 of 5 bubbles zimtravel1999, Jan 12, 2017 | Read review
“we liked our room #451 very much. Upper level villas require a bit of stair climbing.”
  • view from spa
 of 5 bubbles InnaTok, Dec 29, 2016 | Read review
“Garden view rooms are in more quiet area - recommended if you prefer silence over proximity to the swimming pool and the beach.”
 of 5 bubbles Robson66, Dec 27, 2016 | Read review
“Pick the bungalows in the last row for perfect ocean view, but if course then you have to climb up to the hill each time.:)”
 of 5 bubbles Linda_A_S_06, Dec 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question