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Hampton Inn By Hilton Celaya

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Av. Eje Nor Oriente No. 223, Celaya 38080 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4)
Room & Suite (14)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn By Hilton Celaya
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 31 hotels in Celaya
Location
Cleanliness
Service
Value
Our hotel is located in a new shopping area with easy access to the industrial area. Our modern guestrooms include free WiFi, HDTV, work desk and mini-fridges. Suites are available which include a separate living area, sofa bed and kitchenette. Additional amenities include free breakfast, fitness center, meeting space for up to 90 guests, and business center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast in the room
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Bottled water
Minibar
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
44Reviews0Q+A0Room tips
Traveler rating
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  • 11
  • 3
  • 0
  • 2
Time of year
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Popular mentions
Roger L wrote a review Dec 2019
Las Vegas, Nevada148 contributions94 helpful votes
This is a conveniently located, excellent quality hotel, BUT, the business center/ printer seldom work. The printer Never works. The breakfasts are good, The location is ecellent and the shuttle service they offer for moving around the city is a nice gesture.
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Review collected in partnership with Hampton
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Linda G wrote a review May 2019
Brown Deer, Wisconsin9 contributions3 helpful votes
I’d definitely stay here again. The suite was large and comfortable. The staff recommended a restaurant downtown and had the shuttle transport us there. The owner treated us like royalty. The food and wine was great and we had a rooftop view of the city.
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Review collected in partnership with Hampton
Date of stay: May 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Salvy27, General Manager at Hampton Inn By Hilton Celaya
Responded May 23, 2019
We are glad you had a nice experience while visitng Hampton Inn Celaya, and the restaurant suggestion was acording to ypur expectations, We hope to see you again in a near future in this home away from home. Best Regards Hampton Inn Celaya team.
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stephanie n wrote a review Sep 2018
Indianapolis, Indiana1 contribution
An amazing place where the staff makes you feel at home! The hotel is very clean and the staff is just all out wonderful! They were very accommodating and helpful with food or places to visit. Due to the staff...Hampton has earned a regular costumer in Celaya!
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Review collected in partnership with Hampton
Date of stay: August 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Alejandro I, Director Comercial at Hampton Inn By Hilton Celaya
Responded Sep 5, 2018
Dear northern7411 Thank you very much for your excellent comments, we are very happy that you have spent an excellent stay, I will send your comments to our staff. We hope to continue sharing pleasant moments with you. We wait for you very soon when your trips bring you to Celaya. We love having you here. :) Best regards Alejandro Ibarra Sales Manager
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ryanrothamel wrote a review Aug 2018
Panama City Beach, Florida1 contribution
I love staying at Hilton properties because I am a diamond member. This Hampton Inn was nothing short of amazing. The hotel was clean, I felt safe, and the staff was attentive and friendly. Carlos Velazquez really took care of our group. It would not have been the same experience without him.
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Review collected in partnership with Hampton
Date of stay: August 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Alejandro I, Director Comercial at Hampton Inn By Hilton Celaya
Responded Sep 1, 2018
Dear RyanRothamen Thank you for your excellent comments on your recent visit to the hotel, on behalf of all of us who work day in and day out to provide memorable experiences, we appreciate your recommendation so that more travelers experience the service and quality of Hampton. We hope to have the opportunity to receive you again at this home: Hampton Inn by Hilton Celaya. Cordially, Alejandro ibarra Sales Manager
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Viajero Millero wrote a review May 2018
United States13 contributions3 helpful votes
I was in Celaya for a couple of weeks and tried every major hotel chain in town. The Hampton Inn may have the nicest facilities of them all but the stinginess with the air conditioning is so extreme it completed took away from my experience. The AC in the lobby is always off, the AC in my room only worked in "Fan" mode (despite someone going up there to "fix" it), the hallways are always lukewarm and even the gym AC was set to 78F. It was 85F outside...so what's the point? There was nothing wrong with the AC system and the aptitude of the staff when I brought it up made me think this is a cost-saving measure taken by management. To make matters worse, the housekeeper try to walk in on my room at 10:30am without even knocking. Seriously? The breakfast was mediocre. Eggs were hard and grey...inedible. The beef was OK. All a shame because it's a very nice building but won't be returning. Too many good options in town to choose from.
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Date of stay: May 2018
Rooms
Location
Service
Trip type: Traveled solo
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Response from Alejandro I, Director Comercial at Hampton Inn By Hilton Celaya
Responded May 9, 2018
Dear ViajeroMillero, good day Thank you very much for choosing Hampton Inn by Hilton Celaya, we regret a lot from me and all our colleagues for the inconvenience that you had inside your stay. We are very sorry that your experience with air and breakfast has not lived up to our standards and rest assured that we will pay special attention in these areas to improve the experience of all our customers. On behalf of the entire team we appreciate your preference and we hope to have another opportunity to serve you, when your trips bring you back to the City of Celaya, Guanajuato. Cordially, Alejandro Ibarra Sales manager
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Previous
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PRICE RANGE
$35 - $53 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoCelaya
NUMBER OF ROOMS
120
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Frequently Asked Questions about Hampton Inn By Hilton Celaya
Which popular attractions are close to Hampton Inn By Hilton Celaya?
Nearby attractions include Galerias Celaya (0.5 miles).
What are some of the property amenities at Hampton Inn By Hilton Celaya?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hampton Inn By Hilton Celaya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton Inn By Hilton Celaya?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hampton Inn By Hilton Celaya?
Conveniently located restaurants include La Notte - Ristorante & Bar, La Burger Celaya, and Tsukiji Celaya.
Are there opportunities to exercise at Hampton Inn By Hilton Celaya?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hampton Inn By Hilton Celaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn By Hilton Celaya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hampton Inn By Hilton Celaya?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn By Hilton Celaya?
Many travelers enjoy visiting Temple of Carmen (2.4 miles) and Casa de la Cultura (2.3 miles).
Is Hampton Inn By Hilton Celaya accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.