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Hotel Chail Residency

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#4 of 12 Hotels in Chail
Certificate of Excellence
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Hotel Chail Residency
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157 Reviews from our TripAdvisor Community

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Showing 157: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We booked a family suite and stayed there for the long weekend from 13th to 15th August 2016. The hotel was packed but the staff and management was really proactive in making the stay as comfortable and as memorable as possible. The view was just amazing. The staff were very cordial n helpful with whatever information we needed. The food... More 

Helpful?
Thank avantika s
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is one of the best hotel in Chail in budget category. It is a small hotel at the moment (new block to be functional soon as per the update from hotel staff) but the way they made our stay pleasant and comfortable is worth appreciating. We reached hotel early but they gave us an early check-in to another room... More 

Helpful?
Thank Karan G
New Delhi, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Except for the location there's nothing to write home about this property. Chail Residency is short staffed and their personnel lack the basics of hospitality industry. Food is below average & over priced. Rooms aren't clean and services are less than satisfactory. Won't recommend unless you don't find another room in Chail.

Helpful?
Thank nairarun19
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The worst hotel I have stayed in my whole life. It seemed the last time the hotel and its rooms were cleaned was never. The whole place smelled of mustiness and there were whole lot of insects and mosquitoes to keep you busy at night. Food wasn't good and the service provided was far from satisfactory. All in all a... More 

Helpful?
Thank Gaurav G
New Delhi, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2016

Best Hotel in Class, Very Nice View of Rooms and more importantly clean and spacious rooms. Foods are also good and also in budget. 24 hours hot water and also Staff was very friendly. I travlleled with my 1.5 year kid and wife and we had some special request for my toddler, and it was done without any hesitation. A... More 

Helpful?
Thank Atish82
ChailResidency, General Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you writing a review on Tripadvisor! It was a delight to have had you stay with us. Your generous appreciation on all the aspects of our hotel including the food, accommodation and the support staff is very encouraging. Values that drive us includes care for our guests and we are delighted to hear that we could fulfil... More 

1 review
5 of 5 stars Reviewed July 31, 2016 via mobile

Excellent services and awesome stay. We loved the view from the balcony so much that didn't feel like going out to explore. Food was good too. Very courteous staff. Will definitely like to come here again and recommended to my friends.

Helpful?
Thank Mukesh S
ChailResidency, General Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for taking time to review us with the TripAdvisor community. We really appreciate the feedback you have given about your experience with us and I thank you for your positive comments regarding our product, food and most importantly our service. Thank you for recommending us. The team and I would be delighted to have another opportunity... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed July 18, 2016 via mobile

The hotel greets you with a warm smile and has a very supporting staff. Management is very good. The view from the rooms are breath taking. For food they need to cope up but till then you can enjoy the local delicacies. Even though me n my friends went in the month of monsoon, we had a clear and very... More 

Helpful?
Thank Shivani P
ChailResidency, General Manager at Hotel Chail Residency, responded to this review

Dear Guest Thank you for taking time to review us with the TripAdvisor community. We are delighted to know that you enjoyed your time here with us and left feeling relaxed and rejuvenated! It is an amazing feeling to be so far away from the hustle and bustle of city life and Chail is the ideal location for a tranquil... More 

New Delhi, India
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

After reading good TripAdvisor reviews we have booked two rooms for a quiet holiday with family. This place is perched on a hill slope and most of the rooms are actually built down the road along the slope. We spoke to Mr. Arjun Mahajan who reserved the top rooms for the best view of the valley. The TripAdvisor 2013 excellence... More 

Helpful?
Thank arun v
ChailResidency, General Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for the review which you have posted on TripAdvisor. We have noted your disappointment on the scheduled expansion and up-gradation of our property. We have tried to execute the same in such a manner that it does not become a problem to any of our guests. Please accept my sincerest apologies for the inconvenience you faced... More 

National Capital Territory of Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 27, 2016

Visited Himachal third time to enjoy the nature from it`s very close mystic nature & serenity & this time to Chail after Kasauli & Mcleodganj ,chosen this place as per reviews & polite conversation with the owner Mr. Arjun Mahagan. Overall this place was worth spending time with family ,rooms are quiet tidy with required amenities you can expect at... More 

Helpful?
1 Thank Manish_Kalra
ChailResidency, General Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for taking time to review us with the TripAdvisor community. Chail is the perfect retreat for those who seek tranquility away from the chaos of modern life. It was indeed a pleasure having you stay with us and I am delighted to read that your sojourn at the hotel was both comfortable and memorable. We have... More 

Pune, India
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 23, 2016

It's a cute little hotel with all rooms well done up and facing the valley. Even though our room's wash room wasn't upto the mark in terms of cleanliness and fittings, the superb service and promptness more than made up for it! They are expanding the building sideways hence best to avoid staying there for a couple of months if... More 

Helpful?
Thank ruchikajohar
ChailResidency, General Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for the review which you have posted on TripAdvisor. We have noted your disappointment on the scheduled expansion and up-gradation of our property. We have tried to execute the same in such a manner that it does not become a problem to any of our guests. Please accept my sincerest apologies for the inconvenience you faced... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
CHAIL RESIDENCY, nestling in the shelter of virgin forests, at a height of 2250 m is accessible by road from Kalka via Kandaghat which is 32 km short of Shimla, on the Kalka-Shimla Highway. Set amidst scented forests of pine and deodar, Chail was the summer capital of the Maharaja of Patiala before Independence. The verdant forests near Chail are alive with many species of birds, barking deer, wild boar, pheasant. Chail is also famous for its highest cricket pitch in the world. CHAIL RESIDENCY has come up on the Kandaghat-Chail road, close to Chail town, in a sprawling scenic nature, splendour of invigorating clean air, lush green hills, quiet and peaceful surroundings to rejuvenate a new spirit, vigour and zest for life in a delightful mixture of regal and rustic simplicity. ... more   less 

Additional Information about Hotel Chail Residency

Address: Kandaghat Chail Road, Chail 173217, India
Location: India > Himachal Pradesh > Chail
Price Range: $25 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Chail Residency 2.5*
Number of rooms: 8
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