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BEST WESTERN Diplomat Hotel

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417 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Hengoed, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

What an amazing day all the family had to celebrate our mum's 70th birthday celebrations. We had afternoon and the food and staff were exceptional. Thank you all very much for making my mum's day very special.

Helpful?
Thank debanntom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Probably needs a little attention on basic customer experience but overall a decent hotel. Room good but can be noisy, for me it was the taxi at 5:20 pulling up and shouting in car park on a Saturday morning. Breakfast quality is poorer than i would expect but evening meal good if a bit pricey. Lady at breakfast needs help.... More 

Helpful?
Thank Eward50
Billingshurst, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I arrived here late after a long Friday evening journey. Staff friendly enough but the room was just a bit sad. Desk was wobbly and bore the marks of it being used as a bottle opener. The teaspoons looked as if someone had just eaten a yogurt with then and replaced without washing. Saucer was also dirty. In the bathroom... More 

Helpful?
Thank onions27
Luton
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel has a great location and is reasonably priced. Staff are helpful and friendly and the gym / spa is really good. The pool is a little small but adequate. Rooms are pleasant and the hotel is good value for money.

Helpful?
Thank Guardo66
Reigate, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed at this super friendly Hotel on several occasions and just love it. The rooms are far above average in size, comfort and furnishing etc and almost everything about The Diplomat is great. Sadly however I do say almost because as much as my wife and I would like to be able to give the... More 

Helpful?
Thank Don M
Sheffield, United Kingdom
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This must be the happiest, friendliest hotel I've ever visited. We attended the annual Jazz Festival held to raise money for charity which showcases a variety of local and national talent and the impromptu sessions in the late bar are a real treat. Full marks to Byron, the owner and his staff for providing their guests with a first class... More 

Helpful?
Thank Dots122
Herefordshire, United Kingdom
Level Contributor
139 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This has to be one of the better Best Westerns in the UK. The staff are friendly and helpful and the service is very good. The facilities are great, with one of the better gyms and spa's. It's on the outskirts of the town but located close enough to a few shops and pubs for different options.

Helpful?
Thank Mark W
2 reviews
2 of 5 stars Reviewed August 22, 2016 via mobile

We stayed here for 2 nights for a weekend whilst visiting family nearby. The hotel is in good location with nice pleasant surroundings. Inside, the hotel is quite dated but the room we had was clean and reasonably comfy. On the Friday night there was a live band playing downstairs until 11.30pm which were incredibly noisy. So much so that... More 

Helpful?
Thank Ryan1760
2 reviews
5 of 5 stars Reviewed August 18, 2016 via mobile

Our stay has so far been wonderful. The staff here at the BWDH are and have been more than our expectations for their professionalism & friendliness.. Nothing is too much to ask and everyone seems very happy to work here. The spa is a perfect little oasis & is very clean with a relaxing atmosphere. The steam room is one... More 

Helpful?
Thank Antonietta W
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range: $91 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
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Also Known As:
Best Western Llanelli
Llanelli Best Western
BEST WESTERN Diplomat Hotel Llanelli, Wales
Hotel Style:
#6 Family Hotel in Llanelli
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