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The Thomas Arms

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The Thomas Arms
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194 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Forest of Dean, England
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thank you to Christine & David & all the staff at The Tommy for helping to to make a Big 95th Birthday Bash such an outstanding success. The Sunday Carvery and other lunches were excellent and desserts deliciious. Rhys the waiter couldn't have done more to help. Looking forward to coming back for another stay soon.

Helpful?
Thank HolsHunters
2 reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

Called on Monday evening for a family meal. Staff were pleasant but not welcoming. A bit robotic. Ordered various meals. I ordered a chicken burger. The burger was fine but the chips were a mixture of hot and cold , dark and light. Very very small portion. The coleslaw was disgusting. Runny slop in a minuscule pot. Inedible. Obviously left... More 

Helpful?
Thank alan b
langleyevans, General Manager at The Thomas Arms, responded to this review

Thank you for your review about Monday night please be assured all coleslaw's are kept in the fridge and pulled out as required we use low fat mayonnaise and this may make it runny all portions sizes are to spec. It was a busy time on Monday, we where rushing around to help customers, apologies if this come across as... More 

Cardiff, United Kingdom
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Very welcoming host, who allowed us to store our baggage while we went cycling for the afternoon. Our room was large, warm, clean and comfortable with tea/coffee facilities and en-suite with a bath. Our evening meal and breakfast were delicious and portions generous. The only downside was the disco noise which carried on until quite late on the Friday night;... More 

Helpful?
Thank ColandChris
langleyevans, General Manager at The Thomas Arms, responded to this review

Dear Col and Chris, Thank you for your great feedback from your visit to us. Apologies about the noise I will advise the artist to turn it down it was coming from the bar below from the Friday night live music act. Thank you for your feedback once again and we do hope you will return. Kind regards Christine More 

Liverpool, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The food has definitely gone downhill. The size of the dessert and the amount of custard you get is laughable. On the special board last week was strawberries and clotted cream - this was five small over ripe strawberries which was cut in half (even the green stem was still attached) and a blob of clotted cream in the middle.... More 

Helpful?
Thank englishlady38
langleyevans, General Manager at The Thomas Arms, responded to this review

Dear English lady, Apologies if you are unhappy regarding the portion sizes, our reviews dont mention anything about this, they have not changed at all all meals are served to spec sizes and are the same as always. I will check about the custard size for you and the manager on duty I dont think he would have meant it... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

I can't praise the thomas arms enough for the fabulous afternoon and evening they gave 49 11yr olds leaving primary school. The manageress and staff were fantastic and so accommodating with changing times (twice! Due to limo lateness!) changing food orders and providing extras last minute and giving us the freedom to have loads of different activities going on all... More 

Helpful?
Thank Boynsmun
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2016

Went in for a cup of coffee, which I might add, for the price of it was disgusting. The manageress was not in a good mood that day, I don,t think, as her attitude was not very nice. Since then I have heard she is like that all the time. Does not impress me.

Helpful?
Thank Mavis R
langleyevans, General Manager at The Thomas Arms, responded to this review

Dear Mavis, Our coffee is below average cost in our area at £2.00 per cup, the coffee is freshly brewed to order and we have only received positive comments to date about Great Little coffee. Regarding other personal comments you have written, we have contacted you directly to discuss further, we do hope you will reply. Out of interest I... More 

Isle of Man, United Kingdom
2 reviews
4 of 5 stars Reviewed July 17, 2016

Bit disappointed with afternoon tea. When I originally booked it was for 3 but a friend decided to join us when we arrived I explained this only to be told that chef had only catered for 3 people and couldn't make anymore sandwiches but would put an extra scone. As we were so shocked by this we agreed. They charged... More 

Helpful?
Thank wendy k
Llanelli
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

My partner and I visited here the other day and although we hadn't booked and it was quite busy we managed to get a table. You have to order food and pay by the bar, which I don't like doing and is the only reason why I gave them four stars not five. I had the spicy bean burger and... More 

Helpful?
Thank Rebecca D
langleyevans, General Manager at The Thomas Arms, responded to this review

Thank you Rebecca for your great feedback Im so glad to hear you enjoyed our food and service and we do hope you will visit us again. Our food is really good quality this is so important to us and I think our guests know the difference. Best wishes and thanks for your positive feedback. Regards Christine More 

Llanelli UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 16, 2016

Went to the Thomas Arms for a works function. Paid £13.99 for a plate of lasagne and chips that was only worth about five pounds. Fair potion of lasagne with a very small potion of chips and a spoonful of peas. I'm sure the surly waitress who served me was counting every chip and pea. As an alternative to the... More 

Helpful?
Thank sharronevs
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Apologies you are unhappy this was for a private function hire in our function suite with private bar and facilities and disco for end of term school function, booked at late very notice which we happily accommodated as regular customers of ours , the choice was Homemade Chicken and mushroom pie or Homemade lasagne chosen by guests both of... More 

Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2016

We joined my parents, at the weekend, who had been staying there the whole week. The beds were so comfy, had a great night sleep and the breakfast was lush, best veggie sausages I've had! Not too far from the coast, so great location.

Helpful?
Thank Karen H
langleyevans, General Manager at The Thomas Arms, responded to this review

Dear karen Apologies in my delay in responding to your great feedback and 5 star review. We are delighted to read you had a great time with us and noted all the important things like comfy beds and good quality food. We hope you visit again and explore further with us. Thank you so much for choosing our hotel. Many... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Welcoming traditional Inn in South West Wales with 10 ensuite updated comfortable guest rooms that are well appointed and ideally located close to the town centre and the New Ffwrnes Theatre and East gate development.Also close by the renowned Millenium coastal path and within easy access of the beautiful Gower Penisular which was the first area recognised as natural outstanding beauty and noted to have one of the top three beaches in the world.Also Pembrey motor sports centre,Ffos Las racecourse, numerous prestigious Golf clubs and due to open soon Llanelli House a unique historic property dating back to Jacobean period.We offer a friendly service to all guests ensuring their stay has a home from home feel and atmosphere.We offer a wide selection of traditional British cooking, Chefs Welsh specials all cooked to order served in either the bar area or comfortable lounge area,we serve food all day every day.On Sundays we offer a traditionally served Sunday lunch with a choice of Home Roasted meats and fresh market vegetables served to your table, along with our full menu.We also offer extensive function facilities catering for Weddings and all celebrations for up to 200 guests with private facilities with disabled access.We are proud to be a unique venue in our area and ensure we go the extra mile so that guests return time after time. ... more   less 

Additional Information about The Thomas Arms

Address: Thomas Street, Llanelli SA15 3JF, Wales
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range: $83 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Thomas Arms 3*
Number of rooms: 10
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Also Known As:
The Thomas Arms Llanelli, Wales
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