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Southern Palms Beach Resort

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Southern Palms Beach Resort
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1,286 Reviews from our TripAdvisor Community

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Showing 906: English reviews
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Nairobi, Kenya
Reviewed 4 days ago NEW

it was our first time here, my son and i, and Immediately we got to the reception we recieved the broadest smile and welcome from the reception with a drink of coconut juice. it was nice and refreshing to relax at the lounge as they checked us in. Within no time we were taken to our room facing the ocean....

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Helpful?
Thank Wanza1966
Nairobi, Kenya
Reviewed 1 week ago

The hotel has a lovely and long pool, running almost the whole length of the hotel. The pool was clean and well maintained. The room furnishings were basic, though our room had a great view of the garden and ocean. Being vegetarian, the separate vegetarian section in the dining hall was a blessing for me. They made our celebration (25th...

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Thank Manish1967
nairobi
Reviewed 1 week ago via mobile

I went to southern palms beach resort for 4 nights with my family. The pool is amazing. The food is very tasty. Breakfast has a good spread and good menu Lunch has a good variety but dinner is average the Indian chef makes very tasty food but a bit rude. The rooms are horrendous and outdated the bathroom is worse...

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Helpful?
Thank azmina m
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Azmina, Thank you for taking the time to post your review of Southern Palms Beach Resort! We appreciate your positive comments on our staff, pool and the food. Here at Southern Palms Beach Resort the principle of customer care to our valued guests and the enjoyment of their stay is our priority at all times, we have therefore put...

Nottingham, United Kingdom
Reviewed 1 week ago via mobile

We stayed for two weeks in Feb to get some sunshine (second time). All the staff were so pleasent and helpful and made us feel very welcome. The hotel grounds and pool are lovely, food is good and plentiful and the entertainment is relaxed and fun. Thanks to Ali, Pappa Gallow, Kemal, Doudy, Zoo, Ruth, Judith and many more. Although...

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Helpful?
Thank HungryBeck
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear HungryBeck, Many thanks for your review on Southern Palms Beach Resort! We appreciate your great compliment about our resort, entertainment and the food. Thank you for appreciating the service and the staff who ensured that you enjoyed your stay, we will be sure to thank them all especially the ones you have mentioned. It’s always our goal for all...

Reviewed 2 weeks ago via mobile

Am sold out to the 'all inclusive package' for holidays! It's my second time on the deal after the neighboring Baobab hotel visit...This hotel's location, ambience & activities ensure you rest, unwind, engage & play. The warning is that time flies faster here! The hotel has one of the best pool arrangements on the world! If you love swimming this...

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Helpful?
Thank Ambrose M
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Ambrose, Thank you for your fabulous review and the lovely photos! It was a pleasure for us to have an opportunity to make your stay with us and your holidays in Southern Palms Beach Resort an enjoyable and memorable experience. Thank you once again for staying with us and we look forward to welcome you back in the near...

Vienna, Austria
Reviewed 4 weeks ago

Hotel room: nice and mostly very clean, the room service is excellent. Pool site: huge and clean, water is warm Food: no words, very good and a big choice of different meals; try the grill restaurant, it's terrific Staff: everybody is so kind and helpful, we felt very welcome and good. Special thanks to Dominic and Phillis, who made our...

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Helpful?
Thank Nina K
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Nina, “Absolutely fantastic” review! Thank you! It was a pleasure to have you as our guests. We're thrilled to hear that you enjoyed your stay. Thank you for appreciating our staff especially Dominic and Phillis whom you have mentioned. Our staff work hard and it's always a pleasure to be able to share reviews like this with them and...

Tomaszow Mazowiecki, Poland
Reviewed 4 weeks ago

I returned to that hotel after 6 years and I had the ocassion to see what has changed during that time. In general the hotel is still very good - excellent, very friendly service, good food, well-preserved land. Only bathrooms need quick restoration. I spend wonderful days there. Maybe return again. The strongest adventage of this hotel is the Staff....

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Thank dozza21
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Dozza, Thank you for your wonderful review of Southern Palms Beach Resort and the beautiful photos! We are so pleased that we were able to make your holiday a memorable success. Thank you for your good comments on our staff, food, facilities and services. Our team was delighted to hear that you had such a good time with us...

Greece
Reviewed January 21, 2017 via mobile

I will not comment on anything else out of respect to the owners and their hospitality to us. But I have something to say to the manager in duty when we stayed there. We were given a room (family of four with two three years old toddlers) next to their entertainment area/bar, where really loud music and events were taking...

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Thank mnatsouli
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Mnatsouli, Thank you for being our Guest and for taking the time to share your feedback on your stay in Southern Palms Beach Resort. Each and every guest who visit Southern Palms Beach Resort is very important to us and we ensure they all enjoy fabulous times to look forward to. We have addressed the Manager on duty to...

Southampton, United Kingdom
Reviewed January 21, 2017

This hotel has great potential, but attention to detail is sorely lacking and puts a damper on the whole experience. Starting with the good: the pool is absolutely fantastic - two huge pools, one of them like getting into a warm bath. In general, the staff were helpful, particularly the room stewards and the staff at the barbecue and the...

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4Thank Marc S
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Marc, Thank you for taking time to post your review of Southern Palms Beach Resort. We appreciate your positive comments on our pools, rooms and the staff. We have noted your various comments and would like to respond as follows:- We have a designated smoking zone at the Restaurant and on request the Restaurant Hostess directs guests to the...

Nakuru, Kenya
Reviewed January 18, 2017

Great Holiday getaway, all inclusive deals, great food and the staff was really good, clean private beach....will be going back for sure The reception desk was extremely helpful and so was the manager.

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Thank arfhan2014
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Arfhan, “Absolutely fantastic” review! Thank you! It was a pleasure to have you as our guests. We are so pleased that we were able to make your holiday a memorable success. Thank you for your good comments on our staff, food, facilities and services. Our team was delighted to hear that you had such a good time with us...

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1,438 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This dramatic hotel with its fantastic pools and beautiful beach is the perfect spot to relax after a safari… or simply visit to relax! The warm and very African feel of the hotel with comfortable rooms, well appointed bathrooms and selection of restaurants offers guests plenty of places to lounge in the sun and almost as many shady spots to enjoy a bit of a breeze and a good book. All rooms have quiet, split unit air conditioners, televisions, mini fridges and coffee and tea making facilities. There is a safe (chargeable) in each room and a business center located in the main building with internet or wifi access in public areas. The drama of the huge, traditional makuti (thatched) roof in the main restaurant offers the Chef a terrific showcase for a varied selection of local and international dishes on the buffet or you could indulge at one of the a la carte restaurants (chargeable) for a special occasion or just a quiet evening for two. ... more   less 

Additional Information about Southern Palms Beach Resort

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: $115 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Palms Beach Resort 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
Southern Palms Beach Hotel Diani
Southern Palms Beach Diani
Hotel Style:
#3 Business Hotel in Diani Beach
#7 Family Hotel in Diani Beach
#7 Romantic Hotel in Diani Beach
#9 Luxury Hotel in Diani Beach
#10 On the Beach Hotel in Diani Beach
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Questions & Answers

Here's what travelers have asked, with answers from Southern Palms Beach Resort staff and other travelers.
18 questions
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Nairobi, Kenya

See all questions (18)

Questions? Get answers from Southern Palms Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“as the hotel area is big, a room halfway between the beach and the dining area would save on lots of walking”
 of 5 bubbles Manish1967, 1 week ago | Read review
“The best cottages are near the swimming pool.”
 of 5 bubbles dozza21, 4 weeks ago | Read review
“Most rooms are a long walk from everywhere, with reception/breakfast room on one side of the pool, and rooms on the other.”
 of 5 bubbles marcs511, Jan 21, 2017 | Read review
“ocean view rooms are amazing...a little more expensive but well worth it”
 of 5 bubbles arfhan2014, Jan 18, 2017 | Read review
“with smaller children i would recommend the rooms facing the pool otherwise the sea facing rooms are the best”
 of 5 bubbles adventurersKisumu, Jan 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question