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Jacaranda Indian Ocean Beach Resort

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Jacaranda Indian Ocean Beach Resort
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249 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Derby, United Kingdom
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We revisited this hotel after 5 years during which time it has been refurbished. The rooms are lovely, especially those overlooking the Ocean. There were very few guests during our visit. This made it nice and quiet but, unfortunately, meant that there were no longer huge buffets under the Baobab trees with music and fairy lights. Hopefully, those days will... More 

Helpful?
Thank JUDITH W
Nairobi, Kenya
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We weren't allowed to swim in the sea as it was considered too dangerous and when we asked if we could take beach towels to swim elsewhere on the diani beach they refused. There was no wifi in the rooms. The food didn't have enough/any vegetarian options... Lovely staff and location but ultimately a let down.

Helpful?
Thank niharshah2016
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

As a matter of precaution we alert our guests whenever the ocean tides are too high for safe swimming. This we do by way of hoisting colour coded flags to indicate the level of risk. Green for Safe; Orange for Exercise Caution; and Red for Dangerous. During the time in question the tides were high most of the time and... More 

nairobi
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Unfortunately didn't get to spend too much time here but liked the ambience from the entrance to the rooms. Beautiful rooms with balconies facing the ocean, Restaurant/dining area with a view of the ocean......fantastic! Nice selection over breakfast. Polite and friendly staff. Would go back. P.S A little far from the shopping center but I don't think transport is hard... More 

Helpful?
Thank wanderlustciru
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 15, 2016

The location - is stunning, white sands, palm trees, the Indian ocean etc. The facilities - rooms are clean and well kept, room service every day. Beds are comfortable and air conditioning is a real bonus. Hot showers and necessities provided, even a small fridge. The individual cottages are well designed and look great. To do - there are many... More 

Helpful?
2 Thank 73380sam
Nairobi, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2016

Jacaranda is one hotel you would love to be in. They offer you rooms big enough and refreshing till you forget going home. They service is up to point. The best of all are the sand beach. the best all clean and sand beach i really enjoyed staying in the area is was magnificent

Helpful?
1 Thank bahanad
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear Bahanad, Thank you for your review! we are indeed a jewel on the Diani Beach........voted by World Travel Awards as Africa's Leading Beach Destination. Our Resort enjoy the most amazing view of the ocean and stands on a flat terrain making your stroll on the beach most comfortable and refreshing! The cleanliness of the beach is second to none!!!... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

Fantastic hotel, very relaxed and spacious. The views are splendid. There great service especially by Ann Safari, Simion Mwangi and Alice Sungu who went well out of there way to ensure that we got accommodation. The rooms are amazing with great comfort regardless of which one you get.

Helpful?
2 Thank Kevin N
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear Kevin N, Wow! what a review; Asante sana, its a delight to know that we made a difference in your stay with us by the great service we always extend to our esteemed guests. Thank you for taking note of the splendid views our rooms offer and choosing to tell the world about it. We enjoy a great location... More 

Nairobi, Kenya
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2016

Kenya Association of women in tourism held their annual general meeting at the resort, i stayed in the ocean front rooms, lord have mercy!!! the rooms are spacious, comfortable and beautiful with all the amenities, housekeeping top notch! the gardens are beautiful and a quite serene environment, everything works perfectly well. their food was delicious especially the 'Swahili breakfast'....viazi karai... More 

Helpful?
Thank adudaliz
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear Adudaliz, Wow Wow Wow!!!! Your review is such a delight to us.....we thrive in seeing our guests truly appreciate their experience and there is nothing as fulfilling as this to us as a team......Asante sana. We are glad to know that your AGM was an overwhelming success; we look forward to always be your host every year. Our rooms... More 

Nairobi
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 15, 2016

Visited the resort to compare against Jacaranda Beach Resort in Watamu. We stayed in the ocean front room which was very spacious and relaxing as the breeze from the ocean filled the room day and night. Their food was delicious and the staff very helpful. We arrived very early in the morning at 2am and accidentally we were given a... More 

Helpful?
Thank BuyMore A
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear BuyMore A, Thank you for taking your precious time to tell the world about your experience at IOBR........a Paradise indeed! Our Ocean front rooms make you feel like you are sleeping right on the Sea.......the soothing sound of the waves make a world of a difference and are to die for......we are delighted you enjoyed this. We endeavor to... More 

Zurich, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 15, 2016

Jacaranda is looking and feeling good after their renovation. I stayed in the ocean front rooms - i don't think you can sleep closer to the ocean at any hotel in Diani. The gardens are beautiful, the rooms are comfortable. We had some beautiful outside dining experiences. The General manager runs a good ship.

Helpful?
Thank AndreDThomas
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear AndreDThomas, What a great review ! indeed IOBR is bursting with freshness and new colors after the renovations......thank you for choosing to tell the world about this beautiful Resort. The view is to die for.........yes you indeed cannot get that closer to the Ocean anywhere on Diani Beach except here.........true value for money and a perfect beach experience! Our... More 

Lagos, Nigeria
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2016

Location is good - away from centre. Rooms are clean and good showers and service! Food is good, almost no beach boys) staff is perfect - polite and well trained and hospital! It was a luxury place for me)

Helpful?
Thank ks_prov
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear ks_prov, Thank you for choosing to review us..........this is truly appreciated! We are glad you enjoyed the comfort of our clean rooms, great food and the most friendly staff ;.....yes they are indeed very well trained and we also recruit the best there is in the market.........its a joy when our guests can notice this. We look forward to... More 

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Amenities

Highlights
  • Free Internet
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Jacaranda Indian Ocean Beach Resort is located 40 km's from Mombasa town and situated along the white sandy beaches of south coast surrounded by swaying coconut palm trees and magnificent old stoic baobabs. Jacaranda Indian Ocean Beach Resort comprises of 100 deluxe rooms, tastefully crafted and beautifully furnished found in white washed, 'makuti' roofed structures. The rooms double or twin, are tastefully appointed with local hand carved furnishings and are filled with luxurious amenities; walk-in shower, separate toilet, mini-bar, direct dial telephone, hair dryer and have the convenience of both air-conditioning and a central ceiling fan. ... more   less 

Additional Information about Jacaranda Indian Ocean Beach Resort

Address: Diani Beach, Ukunda 80400, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: $86 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacaranda Indian Ocean Beach Resort 3.5*
Number of rooms: 100
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Also Known As:
Jacaranda Indian Ocean Beach Club Hotel Diani
Jacaranda Indian Ocean Beach Hotel
Indian Ocean Beach Club
Hotel Style:
#7 Spa Hotel in Diani Beach
#16 On the Beach Hotel in Diani Beach
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