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Tsilivi (Planos) 29100 Greece
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Traveler (700)
Room & Suite (139)
Dining (66)

About

#28 of 69 hotels in Tsilivi (Planos)
Location
4.2
Cleanliness
4.3
Service
4.2
Value
4.0
Altura Zakynthos offers 95 beautiful, comfortable and functional rooms, each of which has a balcony with views. The philosophy of the hotel is to achieve an impeccable level of hospitality: the more we are able to predict in order help realize your ideal holiday, the more fulfilled we become. In an effort to ensure friends and families aren’t separated, we also offer connected rooms. Life at Altura is brimming with happiness, surprises and unforgettable moments with loved ones and new friends!
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Airport transportation
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
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Room features
Air conditioning
Private balcony
Safe
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Greek
423Reviews235Q+A63Room tips
Traveler rating
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Sherpa819512 wrote a review Oct 2022
3 contributions6 helpful votes
AVOID AVOID AVOID this hotel ,We arrived on the 13th October this year and immediately was disgusted with the hotel. We went to our room and it was disgusting we looked in the shower room and it was just cement with the shower. We then checked the room the Air Conditioning filter had not been cleaned in months it was full of dust and mould. We went straight to the reception and asked for a room change they did but the only difference was the shower was tiled. The first afternoon we noticed that by the bar the beef burgers was left out for over Five hours and they were dry and hard and inedible. The night time buffet was dry cold, we found out the food was brought over form its sister hotel which we thought was very strange. The next day we had enough and asked for a change of hotel which cost us extra money we did not have because we hd booked all inclusive. The hotel is supposed to be a Tui Blue it was more like Fawlty Towers, It was disgusting and dreary it was defiantly not a 3 star hotel. I have never been to a Hotel where so many guests had so many complaints. There were many people that were discussed with the hotel. Please don't let this happen to anyone else it ruined our holiday. AVOID THIS HOTEL
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Date of stay: October 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Mickyboy wrote a review Oct 2022
Rotherham, United Kingdom2 contributions3 helpful votes
Honest review!!!!! I will start with the positives..The girl on the pool bar during the day was brilliant, always smiling and always chatty. The rooms were on the small side but cleanish and we got clean towels everyday. The drinks were also good just wasn’t enough choice for me but still enough to have a good time. The location was brilliant. The bad points.. the food wasn’t good. It was warmed up food from their sister hotel next door. There wasn’t a lot of choice either. I look forward to breakfast the most but the eggs were hard, same for the beans and the bacon wasn’t great either. Having said that the 3 people I was there with said they didn’t mind the food even though it was basic. We ate out most of the time even though it was all paid for. The entertainment was dreadful. It was just a man playing the organ every night with the odd bit of singing. Even though he was really friendly we drank out every single night because it was unbearable. On the 2nd day it rained heavily which in turn made the main pool like a swamp..full of mud and it remained like that for the rest of our holiday. There was a pool at the top but was full of cups and plates from guests leaving them and not throwing them in the bin. We didn’t see the pools cleaned once.. Our shower was poor, took 5 mins to warm up and wasn’t very powerful at all. This hotel could be great with a few changes.. Overall it was ok. Would we stop here again? No It was a hotel that didn’t provide for its guests. We saw at least 3 couples change hotel after a couple of days … It wasn’t as bad as that for us to change..
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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HelmarkCardiff wrote a review Oct 2022
Cardiff469 contributions211 helpful votes
Very good choice of food and drinks catering for every dietary needs. Staff friendly, and always available if needed. Rooms clean, tea tray filled generously daily. 2 Great size pools and a small child size one over-looking the rooms. Plenty of sun beds. Just a short walk downhill to the main part of the town with many restaurants and gift shops.
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Date of stay: September 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cherry W wrote a review Oct 2022
1 contribution3 helpful votes
Having stayed here in May and found it very good value for the money we returned in October. I am disgusted by some of the reviews that I have just read. It is a 3 star hotel not a 5 star. There are 2 pools. one which due to torrential rain became unusable but the infinity pool was fine and we swam every day. Obviously some people were too busy complaining to go up and find this pool. The food was varied A good selection at every meal and I would have said something to suit everyone. One review said that they only ate bread and potatoes. If you dislike foreign food holiday in Britain. On offer were fresh salad, olives cold meats and cheeses etc. Hot dishes included pork, chicken,fish rice, pasta etc as well as some Greek specialities. there were always chips and we even had mussels. The desserts were excellent and there was always fresh fruit available. As it was all inclusive we had wine with our meal and drinks from the bar afterwards. The staff are all amazing. Service with a smile. the towels were changed regularly and the room serviced. Nothing was too much trouble. We will be going back again next year.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Natasha N wrote a review Oct 2022
1 contribution6 helpful votes
We stayed at this hotel from the 11-18th of October as a group of friends. The hotel on arrival seemed ok, the rooms very basic but livable. The shower was broke but was fixed when mentioned to our Tui rep. The food at the hotel is pretty poor. I understand it is a budget hotel but even so the price we paid you would expect better. It is transferred from the sister hotel and heated up so its only lukewarm. Several members of the people staying ended up ill. We ended up eating out most evenings. The pool and surrounding areas was only ever cleaned once in our entire stay. The pool was unusable at one point and looked like shrek's swamp. When asking the reception team if it had been cleaned they said no, I then asked when it will next be cleaned she said two days leaving a facility that we had paid to use unusable. The attitude from the reception staff all around is terrible they frankly could not care less of you had an issue. The times stated for food where never adhered too when this was mentioned the staff just shrugged. The bartender in the evening was a major creep so if you are travelling as a woman just be careful even if you are travelling with your partner. The only member of staff there that was good was the lady serving on the bar throughout the day. As a group we made the best of a bad situation and still managed to have a good holiday even with how fed up we all were of the hotel. Why this is still advertised as an option to stay at I will never know. My only advice is that you don't stay here take it or leave it. I gave this a 2 star purely for the bartender in the daytime cause she was really nice and helpful.
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Date of stay: October 2022Trip type: Traveled with friends
Room Tip: Avoid everything
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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ado p wrote a review Oct 2022
1 contribution8 helpful votes
Where do I start 1 No pool for days of our holiday 2 pool absolutely horrible dirty 3 Food brought in cooked then reheated Horrible 4 Games room out of use , everything damaged 5 No working hairdryers in room ,live wire coming out of one 6 sunbeds worn out few even had rusty nails sticking out of them 7 Staff at reception rude and totally not interested in helping in anyway 8 Drinks very poor water down cheap and nasty 9 Rooms had bad smell and not clean on arrival 10 TUI rep was totally waste of time did absolutely nothing and disappeared after 1st day 11 Rubbish left all round hotel no cleaning PHOTOS INCLUDED TO BACK UP THE POINTS WILL NEVER RETURN TO THIS HELL HOLE TOTAL WASTE OF MONEY VERY VERY DISAPPOINTED TUI SHOULD BE ASHAMED OF THEM SELVES!!!!!!!
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Avoid this hell hole don't waist your money!!!!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes1 Save
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Ryan H wrote a review Oct 2022
Newtown, United Kingdom7 contributions6 helpful votes
+1
Following my stay on Monday 10th October - Saturday 15th, we had a very poor experience. The whole week, we experienced negligent staff, poor quality rooms, RAW FOOD, and not one thing was done about it. We met countless couples and families this week, where they had all booked with TUI, and they had a rep to complain to, which they all did. 2 couples were in bed sick for days, and we didn't exactly feel great after only eating bread and potatoes for 3 meals a day for days. The hotel wasn't what i booked, the food was appalling, and the best part of my holiday was a ham and cheese toastie on the plane journey home. I booked this holiday, for an autumn break, as i work a stressful job, and to be honest, we came home more stressed than when we left. I would like to confirm, that the following did not exist at this hotel - Currency Exchange - The reception did not have change for a 10 Euro note, to pay the hotel stay tax. - Indoor lobby bar - Outdoor - Jacuzzi - Garden - Games room with billiards, table tennis, etc. - This was there, but was dirty, worn out and machines broken. - Relaxation and spa treatments including massage, manicure-pedicure and grooming (and anything else you desire, upon request) - WHAT SPA? Finally, I would like to note that the barmaid, Vaia, was outstanding. She would chat and knew exactly what your order was before you even asked, I tipped her, and her alone as she deserves the recognition.
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Date of stay: October 2022
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Macs wrote a review Oct 2022
5 contributions8 helpful votes
+1
Here now this is definitely not Tui 3 star property,we found the food is cooked off site and delivered in hence lukewarm at best by time hits your plate but mostly cold same thing every day .! The pool hasn't been cleaned since we arrived 5 days ago and now is totally unfit to swim in absolutely horrible!!!hotel isn't clean and even has broken sunbeds with nails sticking out of them ,staff and rep not interested what so ever , DEFINITELY WILL NOT BE COMING BACK TO THIS HELL HOLE . PHOTOS INCLUDED
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
Room Tip: DO NOT WASTE YOUR HARD EARNED MONEY COMING TO FAULTY TOWERS ALTURA
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes1 Save
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James S wrote a review Oct 2022
Ryde, United Kingdom11 contributions15 helpful votes
Where to start!!!! Pool is discusting area around pool not clean Food poisoning for everyone. Never known such a bad standard. The food turns up in the back of a white van!!! After spending to days throwing up and diarrhea gave up evening trying to just eat the salad. Really disappointed with this holiday. Waste of money and will never return Please don't waste your money and be unhappy on holiday like we was. The one plus and asset the place has is the bar maid such a nice welcoming lady thank you
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Stuart H wrote a review Oct 2022
Grove, United Kingdom73 contributions10 helpful votes
Hotel very clean, rooms cleaned daily,service very good! Food OK choice of 2 meats, fish vegetarian option not always really hot but what do people expect with these hot held self service buffets you want red hot go to a persionaservice restaurant, plenty of choice so not sure why people.e have to complain so hard, probably trying to get refund on an already cheap holiday! We've stayed in 4* all inclusive although worse, this classified as only 3*! Our only issues are toilet from pool or pool bar so far away there is a disabledtoilet next to the reception! But again a distance to walk? Food times strange 8-10 breakfast could be earlier especially if going out on a trip early, dinner restaurant not open till 7pm! 6- 9has been in every other hotel why not till 7pm snack bar during the day OK if you get in early as left in direct sun so canary out quick All in all a very pleasant stay, staff pleasant and helpful!
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Date of stay: October 2022Trip type: Traveled with family
Room Tip: If your looking for 5* book one stop complaining about a 3* team who are working as hard as they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$84 - $161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mavrikos hotel tsilivi
FORMERLY KNOWN AS
Hotel Mavrikos
LOCATION
GreeceIonian IslandsZakynthosTsilivi (Planos)
NUMBER OF ROOMS
95
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ALTURA HOTEL - Updated 2022 Prices & Reviews (Tsilivi (Planos), Greece)

Frequently Asked Questions about Altura Hotel
Which popular attractions are close to Altura Hotel?
Nearby attractions include main stage bar (0.2 miles), Traffic Bar (0.07 miles), and Fantasy Mini Golf (0.2 miles).
What are some of the property amenities at Altura Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Altura Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Altura Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Altura Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Altura Hotel?
Conveniently located restaurants include Piscina Pool Bar, Jasmine Bar Restaurant, and Estia.
Are there opportunities to exercise at Altura Hotel?
Yes, guests have access to a pool during their stay.
Does Altura Hotel have airport transportation?
Yes, Altura Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Altura Hotel?
The staff speaks multiple languages, including English and Greek.
Are there any historical sites close to Altura Hotel?
Many travelers enjoy visiting Tribute Column For The Drowned Hostages (2.2 miles), Vourderis Arch (4.3 miles), and Casa Ugo Foscolo (2.3 miles).
Is Altura Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.