Very hard to understand the staff in the lobby.. They just dont seem to care.. and the rooms are very dusty and noisy.. if you like a good night sleep, it is best to find another place.. not very pleasant, certainly not for the price! The price simply dont match the quality. looks good on the outside but you get disappointed
An old refurbished building with all its old charm. Some floors are creaky, and the WiFi in my room was spotty, but the room was clean and well kept. Soap in bathroom was natural handmde and nicely scented gel in shower. Breakfast was nothing special, but adequate (not the usual buffet set-up with many choices, but you can order (in my case) eggs as you want. Overall happy with stay and will come again.
We stayed here for 2 weeks and were so sad to leave all our new friends who work here. Every day we looked forward to the smiling faces that awaited us for breakfast and again when we came back from the many activities around the area. The hotel was clean with a great location, restaurant was delicious, and the staff were amazing. We will definitely be back:)
The rooms are over priced for what you get. The second and third floors are not recommended for older guests or those with young children. The stairs are steep. If you are looking for a jungle adventure in the city - try the third floor - extremely steep stairs, toilet make noise all nights and the monster water tank for the entire hotel is next to your room. Not to mentioned the fashionable glass blocks in the shower room, its the wall - facing the hall, Creepy. The wood floors are pretty but the creaky. The doors are nice - but they squeak, maybe that is why most rooms hang the Do Not Disturb sign on the door. If you drink a cold bottle of water you may be charged - but if you drink the non chilled one - you may not be charged.
Unfortunately, it seems I am not the only one that had issues with cancellation and responsiveness from this property. I had booked at Inthira Thakek in late July but due to delays in my transportation, I had to change plans and cancel my room. The first message I sent about my stay was 72 hours before my arrival, no response. Then I sent a formal cancellation request via the booking site, still no response. I had even enlisted staff at another Inthira branch to contact them. Finally, after several more days, I had a response telling me they could not even login to their account to check messages. In the end, I had to pay the 40 dollar cancellation fee by cancelling myself via the website I booked through. Though I understand the need to pay a fee, given the amount of notice I gave the property, not getting a response at all is particularly galling. And, if they wanted to, they could have saved me the money through the formal cancellation request but, again, either they could not due to incompetence, or did not want to.…