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Hampton Inn by Hilton Guadalajara-Aeropuerto

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Hampton Inn by Hilton Guadalajara-Aeropuerto
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413 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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Guadalajara, Mexico
Reviewed 1 week ago

OK place - Chili's next door. The hotel pool is small and at the back of the hotel but there is nobody out there. Sleeps ok but the location is a liitle distance from anything (like downtown). If it weren't for the company making the reservation, I probably would have chosen a place closer to something to do.

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Helpful?
Thank chads557
HOTEL’S FAVORITE REVIEW
Reviewed January 3, 2017 via mobile

We stayed only for a night but it was very pleasant. Check in was quick and they make you feel welcomed. Room was good enough, bathroom a little old; the shower door won't close and you can see need some remodel or replacement. but the breakfast was awesome. Chilaquiles!!! You got my perfect score just for this breakfast item ;).

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Helpful?
Thank Melyn1970
About Hotel's Favorite Review
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Guadalajara-Aeropuerto, responded to this review

Dear Melyn1970, Thank you for your feedback, we'll be sure to work on the weaker aspects of our hotel to bring you and our other guests the best experience possible. We're very glad you enjoyed your stay and hope to see you again, we'll have your chilaquiles ready! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Yuma, Arizona
Reviewed 2 weeks ago via mobile

The hotel is in a convenient location, less than 10 minutes from the airport. It has a Chilis restaurant right 30 feet from the hotel entrance. People in hotel are nice, but... they need to make some renews and upgrades to the bathroom, shower head, shower doors, etc.

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Helpful?
Thank rprieto24
Burbank, Illinois
Reviewed 2 weeks ago via mobile

It is a very clean and nice hotel to stay! The breakfast buffet is delicious, the food is warm and the coffee fresh just ready to drink. I liked the location because is outside the city, not far away from airport

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Helpful?
Thank Jorge0530
Downey, California
Reviewed 4 weeks ago

We travelled to Guadalajara and the near by town of El Salto. We actually stayed at another hotel our first night. We could not get out of there fast enough. We are so happy and pleased with our stay at the Hampton Inn. I went on the Hiltons Honors website, found the hotel, and drove there in the morning as...

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Helpful?
Thank matkat07
Harpenden, United Kingdom
Reviewed 4 weeks ago via mobile

The main thing going for this hotel is it's proximity to the airport. If that's not important to you then you may find a better place in Guadalajara. Check in was efficient, and so up to the room. Pretty basic but adequate for one night. Then off to the gym. Very basic. A treadmill, an eliptical trainer and a bike....

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Helpful?
Thank AndyChubb
hotelesoptima, Director General at Hampton Inn by Hilton Guadalajara-Aeropuerto, responded to this review

Dear AndyChubb, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about...

Reviewed 4 weeks ago via mobile

Hotel Just ok. No restaurant inside but can find 2 options just by crossing the door out. Happy Hour every Thu 6-7pm where you find free beer + snacks. Room seemed too dark to me and shower not that good It's good option to sleep not staying

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Helpful?
Thank pablo o
Half Moon Bay, California
Reviewed 5 weeks ago

Me and my family enjoyed the stay the staff was extremely helpful and very friendly they were able to recommend activities and answered any questions we had they always had a smile on their face. Everyone in my family was satisfied with the breakfast the staff and the transportation to the airport great service by far from any hotel I...

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Thank B5729XMmariar
Woodland Park, Colorado
Reviewed February 3, 2017

Friendly Staff, however, did not get the room promised. Hotel room could use some maintenance. The wall paper was peeling and the smell of sewer was evident. Not the usual experience at a Hampton Inn. Will try to fine another hotel near the airport in the future for trips to Guadalajara.

Review collected in partnership with Hampton
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Thank WCHowie
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Guadalajara-Aeropuerto, responded to this review

Dear WChowie, We're deeply sorry you had a subpar experience with us and your stay didn't really live up to expectations, we take our guests' comments very seriously and will work to better ourselves to offer a better service for you and all our future guests. Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Panama City, Panama
Reviewed January 17, 2017

love the staff, love the hotel, love my room! the hotel its near the airport and there are some restaurants around. really good experience with my family and my baby! They have some free mexican snacks, coffee and tea! GREAT!!

Review collected in partnership with Hampton
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Helpful?
Thank queenleyna
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Guadalajara-Aeropuerto, responded to this review

Dear queenleyna, Thank you for your kind comments! We're very glad that your stay was a great experience for you, our staff works very hard to provide our guests with the best service possible and are very happy that you think their work was great. We hope to you see you again very soon! Sincerely, Julio Nevarez Marketing Executive Optima...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a pleasant trip to Guadalajara on your next visit when you stay at the Hampton Inn by Hilton Guadalajara Aeropuerto.Guests enjoy complimentary, hot fresh breakast, free airport shuttle and complimentary manager's reception Tuesday and Thursday from 6-7 PM.Our location provides easy access to the city center and all the unique attractions that make Guadalajara a top destination. ... more   less 

Additional Information about Hampton Inn by Hilton Guadalajara-Aeropuerto

Address: Carretera a Chapala No. 7012 las P, Las Pintitas, El Salto 45690, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > El Salto > Las Pintitas
Price Range: $74 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Guadalajara-Aeropuerto 2.5*
Number of rooms: 156
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn by Hilton Guadalajara-Aeropuerto staff and other travelers.
8 questions
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Questions? Get answers from Hampton Inn by Hilton Guadalajara-Aeropuerto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“away from the front street is better for sleep”
 of 5 bubbles Ldominici, Sep 12, 2016 | Read review
“Request floors 3 and higher, away from the parking lot”
 of 5 bubbles TracyH566, Mar 21, 2016 | Read review
“Away from breakfast area if sleeping in”
 of 5 bubbles Yvonne109E, Mar 15, 2016 | Read review
“request a rear facing room, highway is noisy”
 of 5 bubbles tom8to, Sep 9, 2015 | Read review
“Rooms near the elevators can hear the elevator chimes fairly well. My room on the 6th floor was quiet other wise.”
  • View inside the room of the lap desk with TV remote.
 of 5 bubbles PenguinS_12, May 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question