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Namesti Luzicke 212/16, Rumburk 408 01 Czech Republic
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Traveler (25)
Room & Suite (23)
Dining (14)

About

Location
3.8
Cleanliness
4.1
Service
3.6
Value
3.2
Set right on the main square of Rumburk. The high standard of our hotel is apparent in each of the 30 comfortably furnished rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Highchairs available
Electric vehicle charging station
Paid private parking on-site
Wifi
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Kids' meals
Wine / champagne
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Conference facilities
Meeting rooms
Spa
Body wrap
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Solarium
Non-smoking hotel
First aid kit
Umbrella
Laundry service
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Room types
Non-smoking rooms
Suites
Family rooms
52Reviews0Q+A1Room tip
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Most Recent
stalone7 wrote a review Jul 2019
Prague, Czech Republic22 contributions19 helpful votes
We stayed 3 nights and the 4* rated hotel sounds like a joke. The check in area smelled like cigarettes, we have to disconnect the fridge at the hotel room because was incredible noisy, broken part in the shower.. The breakfast was very cheap and poor . I´m sorry , but can´t find any positives and cannot recommend .
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lukáš B, Generální ředitel at Wellness Hotel Luzan
Responded Jul 29, 2019
I am sorry to hear your experience was negative. I can't understand how could the fridge be noisy as we replaced all of them about 4 months ago, maybe your stay was before that. Please, accept my apologies! I already tried to inspire in other hotels for the breakfast but I couldn't find any. I'd be happy if you help me by contacting us with advice how can we improve. Thank you and I hope you'll give us another chance to prove better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcus_NL1234 wrote a review Aug 2018
Venhuizen, The Netherlands225 contributions91 helpful votes
Stayed here for one night and have no big comments. Room spacious, bed good and bathroom was nice and clean! Only item I would suggest is the entrance, this does not represent the hotel to my opinion. The entrance is at the centre square ( very nice) and blends away a bit in the other buildings. Then entrance looks like a hall and can be made a bit more cosy / hotel feeling. But well you have to have something to complain about, rest all fine, breakfast was nice in the steakhouse and overall good stay!
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Date of stay: August 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: check for a view on the town square, room 202 is very nice!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lukáš B, Generální ředitel at Wellness Hotel Luzan
Responded Sep 4, 2018
Dear Mr. Marcus, thank you for your review! And yes, I agree, the reception doesn't look great and at the moment we try to make it cozier as you say. It's a bit difficult as the hotel is renovated from an old socialistic building making it hard to make any major changes that would make more sense, haha. We hope it will get at least somehow better til your next visit. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gábor Zseli wrote a review Jan 2017
Budapest, Hungary29 contributions2 helpful votes
Everything was fine and as expected, comfortable and clean. The room was a bit cold for me but nothing serious. Breakfast was also fine, basic American style but enough to kickstart my day. Recommended
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Date of stay: January 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lukáš B, Generální ředitel at Wellness Hotel Luzan
Responded Nov 9, 2017
Dear sir, we are pleased to hear you enjoyed your stay in our hotel during your travels. We hope to be again your choice next time you'll be around and believe you'll appreciate rising quality of our services. Best regard, Lukas Bernas, CEO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michal H wrote a review Mar 2015
1 contribution
I was more than satisfied with the quality of accommodation. The room was quiet, beautifully clean and completely comfortable. The staff was nice and helpful. I appreciate the wide range of wellness activities that I used to relax in the evening. There is a great Pizzeria too, which offers a pleasant environment for both business lunches and leisurely dinner with a glass of wine.
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Date of stay: March 2015
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marcela V wrote a review Feb 2015
Prague, Czech Republic1 contribution
Me and my boyfriend spent a weekend in this hotel and we were pretty impressed. Great location directly in the middle of the city, perfect services in all the aspects- wellness, food, room, staff...We only can recommend it!
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Date of stay: January 2015
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dendulina wrote a review Oct 2014
Prague, Czech Republic14 contributions8 helpful votes
Spent here few nights and our feelings were a bit mixed. We could check in even late in the night, rooms were clean with basic equipment but our room was situated to street which was little annoying especially on Friday and Saturday. Wellness was well equipped, we really enjoyed the sauna and the massages as well. I think the biggest problem here is the restaurant, breakfasts were pretty good, but the a la carte meals... They are like the typical Czech restaurant which needs to have a selection of hundreds meals. To sum it up this hotel is neither good nor bad, simply average
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Date of stay: April 2014
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mikhail1979 wrote a review Aug 2013
Wendisch Rietz, Germany140 contributions119 helpful votes
Rumburk is the name of the place where this "piece of hotel art" is located. The town is nothing special. It should take you 45 minutes to understand and check all sightseengs of this town. Recommend you to go too Czech Switzerland (Hrensko) - very beautiful place ~40 minutes from Rumburk. Unbelivable stones, river, waterfalls, forest, nature! About hotel itself. 4 stars is ridicilous. I would say max. 3 stars. Advantages: 1) located in the center of town 2) beds are big and quite comfortable in the room 3) bowling is ok. Disadvantages: 1) overall impression - it's a cheap place. Service is really basic. Be ready you will receive absolutely no information about anything. You need to ask all possible things otherwise you have risk to have a surprise - usually not a positive one. 2) parking is small. And chance is 50/50 you will manage to park your car. The most probably you will have to park just on the main square, but on working days it's not for free. Hotel can pay from 7 to 8 a.m. for the parking ticket. Of course they told me they pay for this, but I expect it will be paid at least till the end of breakfast. But you know - see point a) 3) Brekafast - dirty place, hunting for juice and places and tables which are one integral part with dirty plates. This is my impression. Again - 4 stars hotel would never allow to have such things. 4) rooms are small but it can happen in 4 stars hotel but don't expect you will have a safe or fridge/mini bar or tea pot. NOTHING! Enjoy! 5) ventilation in the toilet will bring you the full scope of dishes from the kitchen. Broken tile in douche will bring you the injured finger or foot (room 314 - be careful!) 6) lightning inthe coridor - don't try to find the switcher. Just don't fall moving along the walls looking to the direction of your room 7) wellness - be careful with wellness if you bought accomodation + welness with discount voucher (e.g. Pepa.cz) . It's very far from my understanding of wellness procedures. Hydromassage baths are located inthe same room so you will not be in private area at all. Aromatherapy - simply don't try it. You can do the same at your home. 20 mins. masage was a part of discount voucher - ok, no high expecteation - no result. We'be decided to refuse aroma sauna - it was too much adventures for the day for us. 8) Dinners were quite ok, but be carefull - no one will tell you that, for example, soup could be extremely spicy. So you can hardly consume several spoons of this. Other food is acceptable, but not for gourmans of course. In Rumburk you will not have variety of restaurants, so probably this Pizzeria is the best one... 9) wi fi signal in our room 314 was very instable. Of course it would not be possible to work /save/ upload some data. 10) swimming pool in 4 stars hotel? Of course - no swimming pool. Surprised after reading all previous ponts? Am sure - not really...
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Date of stay: August 2013
Value
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Location
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Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lufik wrote a review Apr 2013
Karlovy Vary, Czech Republic4 contributions1 helpful vote
We arrived at hotel on friday. Whole day we made a lot of trips and the long journey by car was over us, so we wanted to relax. But when I was going to sleep, suddenly I've heard really noisy music. I felt like I was in da techno club. This hotel is a multi complex - there is restaurant, disco club, gym, shop etc...but the disco club was under our room.That was intolerable.We weren't able to sleep. My Bfriend told it to the stuff, but they said, they cannot do anything and they added that the disco on saturday is much more noisier. So we were really disappointed and wanted to go home to avoid another sleepless night. At last we stayed at the hotel for another night. I was so tired, but finally I was fast asleep. TXGod. Our room was clean and cozy. The breakfast was worse. They slowly added food, juice, milk..so it seemed to be poor. But I have to say why I rate this hotel with three points, it's because of excellent restaurant. They have perfect and delicious menu there.
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Date of stay: February 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zumu wrote a review Oct 2012
Prague, Czech Republic6 contributions
We enjoyed our stay in hotel Luzan. The receptionist helped us with every our demand. She recommended us where to go on bikes and she was really nice to us. This is the way how it should look like! (I am really sorry, I don't remember her name... but it is the lady with blond hair and smile on her face:)) Hotel is newly reconstructed, rooms nice and clean. And bowling? Just great!
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Date of stay: October 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$71 - $88 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaUsti nad Labem RegionRumburk
NUMBER OF ROOMS
30
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Frequently Asked Questions about Wellness Hotel Luzan
Which popular attractions are close to Wellness Hotel Luzan?
Nearby attractions include Loreta Rumburk (0.2 miles), Faktorenhof Eibau (4.8 miles), and Casino Bonver Varnsdorf (3.9 miles).
What are some of the property amenities at Wellness Hotel Luzan?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Wellness Hotel Luzan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Wellness Hotel Luzan?
Yes, free parking, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Wellness Hotel Luzan?
Conveniently located restaurants include Falkenstejn Brewery, Kretscham, and Pivovar Kocour.
Are there opportunities to exercise at Wellness Hotel Luzan?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Wellness Hotel Luzan have airport transportation?
Yes, Wellness Hotel Luzan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Wellness Hotel Luzan located near the city center?
Yes, it is 0.07 miles away from the center of Rumburk.
Are pets allowed at Wellness Hotel Luzan?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wellness Hotel Luzan offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Wellness Hotel Luzan?
Many travelers enjoy visiting Faktorenhof Eibau (4.8 miles).